Popular Services
Email accounts include mailboxes, email addresses, and email forwarding associated with an email address. This includes account provisioning and account access, but not user login.
Physical computers and accessories for use by staff and faculty.
Warranty and non-warranty repair options for both Cornell-owned Dell and Cornell-owned and personal Apple desktop and laptop computers to the Cornell Community.
Configuration and deployment of service management tools, including TeamDynamix.
Wired network service is available in academic and administrative buildings on the Ithaca campus, as well as in some remote offices via Cornell Network Extension.
CU Print is a full-service printing solution available in high use campus areas including libraries, residence halls, and community centers.
Evaluation of site accessibility and options for remediation and improvement.
End-to-end custom web solutions and support for the Cornell community.
Scheduled maintenance, or diagnosis, troubleshooting, workaround, and repair, of installed AV systems.
The centrally provided backup and recovery service automatically backs up servers and simliar data stores, and allows restoration by the technical support provider (TSP) involved in managing the server. Server backups are provided by Cohesity Data Protect. Backups for endpoint devices (desktop and laptops) should use the Device Backup offering, Crashplan.
Google Drive is a collaboration service for Cornell, faculty, staff, and students which allows you to share and collaborate on documents and other files online.
Installation and support of audio-visual technology in your classroom, office, conference room or other space.
The Cornell Employee Training Management is branded as Workday Learning. The service allows end-users (Learners) to access their ongoing compliance and staff development training and training provided by units across the university.
Audio-visual support for both hybrid and virtual meetings, presentations, concerts, and other events that use AV/IT infrastructure and facilities. Creation of media assets for instruction, outreach, and internal communications.
The NetID is the unique electronic identifier, which in conjunction with a password and multi-factor authentication (where applicable) permits secure access to non-public Cornell resources and information.
NetIDs are unique and permanent. The same NetID is never reassigned to more than one individual; if someone leaves the university and returns later, the original NetID is reactivated.
CUView is a centrally supported digital signage service, which allows departments to display content on flat-panel monitors in locations of their choice. Through an integration with the Cornell University Police Department's Alertus service, digital signage displays also distribute official bulletins, information, and instructions during campus emergencies.
The Single Sign-On service employs two different solutions. The first, Shibboleth, is a higher education community implementation of web single-sign-on using the SAML protocol. The advantage of using Shibboleth is that you can enable access to your site to users from other institutions that are members of the InCommon Federation.
The second, Azure SSO (formerly ADFS), is the solution for Microsoft services such as Office 365 and Azure.
Enables Cornell faculty and staff (but not students) to opt-in to use Amazon Web Services (AWS) and Azure services under a master contract between Cornell and Amazon or Microsoft respectively.
Provides fully-managed virtual and physical Linux and Windows servers on-premises and in the cloud.
We develop and implement communication strategies and marketing campaigns for Cornell's information technology (IT) products, services, and initiatives to raise awareness, build buy-in, stimulate growth, modify behavior, guide through changes, or respond to challenges. We also write, edit, and maintain technical documentation about Cornell's IT products and services to enable people to use technology as easily and intuitively as possible to get their work done.
Web and video conferencing via Zoom is provided free of charge for current faculty, staff, students, and affiliates at all Cornell campuses.
Web-based learning management used by students and faculty. Enables faculty to manage and students to access course materials, assignments, communications, and more.