Popular Services
Email accounts include mailboxes, email addresses, and email forwarding associated with an email address. This includes account provisioning and account access, but not user login.
Support and configuration for cloud-based RingCentral accounts providing telephone service via desktop and mobile applications as well as desk phones.
License assignment and distribution for centrally-managed software titles and packages that are not otherwise provided by fully-supported CIT services. Software cost, availability, eligibility criteria, and usage restrictions vary by title.
End-to-end custom web solutions and support for the Cornell community.
The NetID is the unique electronic identifier, which in conjunction with a password and multi-factor authentication (where applicable) permits secure access to non-public Cornell resources and information.
NetIDs are unique and permanent. The same NetID is never reassigned to more than one individual; if someone leaves the university and returns later, the original NetID is reactivated.
Physical computers and accessories for use by staff and faculty.
Warranty and non-warranty repair options for both Cornell-owned Dell and Cornell-owned and personal Apple desktop and laptop computers to the Cornell Community.
Manage and provision various network components, including wireless access points, switches, IP networks, jacks, and more.
Apps on Demand is Cornell's academic virtual endpoint service. It utilizes Amazon AppStream 2.0 or Azure Virtual Desktop, to provide students and faculty access to desktop applications through their HTML5-capable web browsers. This service's main goal is to provide specialized software necessary for each course without requiring each student to purchase the application.
Scheduled maintenance, or diagnosis, troubleshooting, workaround, and repair, of installed AV systems.
A fully featured mailbox that can be accessed by multiple individuals; useful when messages are intended for a particular purpose rather than a particular person, or if more than one person handles the incoming messages.
Configuration and deployment of service management tools, including TeamDynamix.
Processing Technology Risk Assessments (TRAs) for software procurement.
Centralized campus network connectivity provided to the Cornell community and guests.
Evaluation of site accessibility and options for remediation and improvement.
Provides fully-managed virtual and physical Linux and Windows servers on-premises and in the cloud.
Cornell offers Duo as the Multifactor Authentication solution for university systems.
Collaboration tool for team workspace collaboration including meetings, chat, files, and tasks.
The Cornell Optional Email Alias (COEA) service allows eligible individuals to create a Cornell email address based on their name.
Web-based and downloadable productivity software from Microsoft.
The Single Sign-On service employs two different solutions. The first, Shibboleth, is a higher education community implementation of web single-sign-on using the SAML protocol. The advantage of using Shibboleth is that you can enable access to your site to users from other institutions that are members of the InCommon Federation.
The second, Azure SSO (formerly ADFS), is the solution for Microsoft services such as Office 365 and Azure.
The AI Gateway gives faculty and staff the ability to integrate safe, secure, and private AI models and gated AI products with existing systems and technology. Usage is tracked by organization, team, and API key.