Popular Services
Email accounts include mailboxes, email addresses, and email forwarding associated with an email address. This includes account provisioning and account access, but not user login.
License assignment and distribution for centrally-managed software titles and packages that are not otherwise provided by fully-supported CIT services. Software cost, availability, eligibility criteria, and usage restrictions vary by title.
Support and configuration for cloud-based RingCentral accounts providing telephone service via desktop and mobile applications as well as desk phones.
The NetID is the unique electronic identifier, which in conjunction with a password and multi-factor authentication (where applicable) permits secure access to non-public Cornell resources and information.
NetIDs are unique and permanent. The same NetID is never reassigned to more than one individual; if someone leaves the university and returns later, the original NetID is reactivated.
End-to-end custom web solutions and support for the Cornell community.
Physical computers and accessories for use by staff and faculty.
Scheduled maintenance, or diagnosis, troubleshooting, workaround, and repair, of installed AV systems.
The AI Gateway gives faculty and staff the ability to integrate safe, secure, and private AI models and gated AI products with existing systems and technology. Usage is tracked by organization, team, and API key.
Manage and provision various network components, including wireless access points, switches, IP networks, jacks, and more.
A fully featured mailbox that can be accessed by multiple individuals; useful when messages are intended for a particular purpose rather than a particular person, or if more than one person handles the incoming messages.
Apps on Demand is Cornell's academic virtual endpoint service. It utilizes Amazon AppStream 2.0 or Azure Virtual Desktop, to provide students and faculty access to desktop applications through their HTML5-capable web browsers. This service's main goal is to provide specialized software necessary for each course without requiring each student to purchase the application.
Warranty and non-warranty repair options for both Cornell-owned Dell and Cornell-owned and personal Apple desktop and laptop computers to the Cornell Community.
Audio-visual support for both hybrid and virtual meetings, presentations, concerts, and other events that use AV/IT infrastructure and facilities. Creation of media assets for instruction, outreach, and internal communications.
Web-based and downloadable productivity software from Microsoft.
The Single Sign-On service employs two different solutions. The first, Shibboleth, is a higher education community implementation of web single-sign-on using the SAML protocol. The advantage of using Shibboleth is that you can enable access to your site to users from other institutions that are members of the InCommon Federation.
The second, Azure SSO (formerly ADFS), is the solution for Microsoft services such as Office 365 and Azure.
Endpoint tools that are used to implement Endpoint Management solutions.
Evaluation of site accessibility and options for remediation and improvement.
Configuration and deployment of service management tools, including TeamDynamix.
Provides fully-managed virtual and physical Linux and Windows servers on-premises and in the cloud.
Processing Technology Risk Assessments (TRAs) for software procurement.
Centralized campus network connectivity provided to the Cornell community and guests.
Supports business intelligence and analytics needs by making data easily accessible for reporting and analysis. Comprises integration, storage, and retrieval of data, as well as performance tuning, security, and ongoing maintenance of the data warehouse infrastructure.