Popular Services
Email accounts include mailboxes, email addresses, and email forwarding associated with an email address. This includes account provisioning and account access, but not user login.
License assignment and distribution for centrally-managed software titles and packages that are not otherwise provided by fully-supported CIT services. Software cost, availability, eligibility criteria, and usage restrictions vary by title.
CU Print is a full-service printing solution available in high use campus areas including libraries, residence halls, and community centers.
Support and configuration for cloud-based RingCentral accounts providing telephone service via desktop and mobile applications as well as desk phones.
Physical computers and accessories for use by staff and faculty.
Centralized campus network connectivity provided to the Cornell community and guests.
Warranty and non-warranty repair options for both Cornell-owned Dell and Cornell-owned and personal Apple desktop and laptop computers to the Cornell Community.
Processing Technology Risk Assessments (TRAs) for software procurement.
The AI Gateway gives faculty and staff the ability to integrate safe, secure, and private AI models and gated AI products with existing systems and technology. Usage is tracked by organization, team, and API key.
Apps on Demand is Cornell's academic virtual endpoint service. It utilizes Amazon AppStream 2.0 or Azure Virtual Desktop, to provide students and faculty access to desktop applications through their HTML5-capable web browsers. This service's main goal is to provide specialized software necessary for each course without requiring each student to purchase the application.
Managed File Transfer Automation provides secure, automated data file transfers among Cornell’s ERP systems and between those systems and external partners. It is generally used for scheduled machine-to-machine file transfers rather than ad hoc user-to-user file transfers. It provides the ability to secure files in transit and at rest, and reporting and auditing of file activity.
Installation and support of audio-visual technology in your classroom, office, conference room or other space.
The Single Sign-On service employs two different solutions. The first, Shibboleth, is a higher education community implementation of web single-sign-on using the SAML protocol. The advantage of using Shibboleth is that you can enable access to your site to users from other institutions that are members of the InCommon Federation.
The second, Azure SSO (formerly ADFS), is the solution for Microsoft services such as Office 365 and Azure.
Web-based and downloadable productivity software from Microsoft.
Evaluation of site accessibility and options for remediation and improvement.
Manage and provision various network components, including wireless access points, switches, IP networks, jacks, and more.
The NetID is the unique electronic identifier, which in conjunction with a password and multi-factor authentication (where applicable) permits secure access to non-public Cornell resources and information.
NetIDs are unique and permanent. The same NetID is never reassigned to more than one individual; if someone leaves the university and returns later, the original NetID is reactivated.
Scheduled maintenance, or diagnosis, troubleshooting, workaround, and repair, of installed AV systems.
End-to-end custom web solutions and support for the Cornell community.
Configuration and deployment of service management tools, including TeamDynamix.
A fully featured mailbox that can be accessed by multiple individuals; useful when messages are intended for a particular purpose rather than a particular person, or if more than one person handles the incoming messages.
Develop and maintain reporting and business intelligence (BI) solutions from analysis and data modeling to querying and the implementation of reports and dashboards.