Popular Services

Email accounts include mailboxes, email addresses, and email forwarding associated with an email address. This includes account provisioning and account access, but not user login.

Physical computers and accessories for use by staff and faculty.

Configuration and deployment of service management tools, including TeamDynamix.

Wired network service is available in academic and administrative buildings on the Ithaca campus, as well as in some remote offices via Cornell Network Extension.

CU Print is a full-service printing solution available in high use campus areas including libraries, residence halls, and community centers.

End-to-end custom web solutions and support for the Cornell community.

Support and configuration for cloud-based RingCentral accounts providing telephone service via desktop and mobile applications as well as desk phones.

The NetID is the unique electronic identifier, in which the password permits secure access to non-public Cornell resources and information.

NetIDs are unique and permanent. The same NetID is never reassigned to more than one individual; if you leave the university and return at a later time, the original NetID is reactivated for your use.

Software installed on managed endpoints.

Provides data backup for endpoint devices (desktops and laptops).

A static site uses only HTML to serve its pages, so you can use CSS, JavaScript, and server-side includes, but there are no provisions for CGI or other programming options.

Typical use? If you have a website that does not require back-end programming languages like ColdFusion or PHP, then static web hosting might be best suited for your needs.

Enables Cornell faculty and staff (but not students) to opt-in to use Amazon Web Services (AWS) and Azure services under a master contract between Cornell and Amazon or Microsoft respectively.

Evaluation of site accessibility and options for remediation and improvement.

We write, edit, and maintain technical documentation about Cornell's IT products and services to enable people to use technology as easily and intuitively as possible to get their work done.

This is called two-factor authentication, and it's required for access to certain university services, such as Workday, Student Center, and Student Essentials. Duo Security provides the technology behind Two-Step Login.

Two-Step Login makes it much more difficult for intruders to use your identity to access campus services. Even if your password has been stolen, the second step to the login process will prevent someone from logging in.

Enables Cornell faculty, staff, students, and retirees to conduct surveys via a safe and approved tool.

CU Software is the university’s central resource for licensing end-user focused desktop software. We currently manage 25 different license agreements for more than 100 products. Most of these agreements have annual or multi-year terms, which are continually evaluated and renewed. While some products are available for general usage without a licensing fee, many do have associated fees. Fees, eligibility requirements, and whether the license provides home use vary by product.

The Electronic Signature service, using Adobe Sign, gives you the ability to send documents and collect signatures electronically for approval. Adobe Sign works within your existing systems and processes, and the e-signatures are secure and legal. You can also digitize existing signing processes, such as applications, enrollments, or other form-based documents.

Shibboleth is a higher education community implementation of web single-sign-on using the SAML protocol. The Shibboleth Service Provider can often be used as a replacement for CUWebAuth. The advantage of using Shibboleth is that you can enable access to your site to users from other institutions that are members of the InCommon Federation (see next paragraph). You can restrict access to include only certain members of InCommon and/or people at member institutions who have certain attributes, such as faculty, student, etc.

Provides fully-managed virtual and physical Linux and Windows servers on-premises and in the cloud.

Installation and support of audio-visual technology in your classroom, office, conference room or other space.

An e-list is a way to communicate with a number of people through a single email address. Whenever someone sends a message to an e-list address, that message goes out to everyone subscribed to the list. 

Participation in e-lists hosted by CIT is free; there are no subscription fees for list owners or list members. Anyone who has access to email can take advantage of the service. CIT's e-list service uses a product called Lyris ListManager.