Popular Services

Cornell's AI Platform is a secure, private "sandbox" for accessing and experimenting with AI tools that comprises two complementary modules: AI Gateway and AI Agent Studio.

AI Gateway allows you to access frontier models such as Google Gemini, Anthropic Claude, OpenAI GPT, and experiment with other models like Mistral, AWS Nova and Grok, all in a secure Cornell environment. It also enables you to power tools like Claude Code and OpenWebUI, and to seamlessly integrate AI into your custom scripts.

AI Agent Studio allows teams to build, manage, and govern AI agents and workflows that run on schedules or respond to specific triggers, while providing observability and auditing tools.

The AI Platform is currently in a pilot phase, and we are actively seeking collaborators to help shape the future of AI at Cornell.


License assignment and distribution for centrally-managed software titles and packages that are not otherwise provided by fully-supported CIT services. Software cost, availability, eligibility criteria, and usage restrictions vary by title.


Email accounts include mailboxes, email addresses, and email forwarding associated with an email address. This includes account provisioning and account access, but not user login.


Support and configuration for cloud-based RingCentral accounts providing telephone service via desktop and mobile applications as well as desk phones.


Physical computers and accessories for use by staff and faculty.


Configuration and deployment of service management tools, including TeamDynamix.


Offers the Cornell community advice regarding AI on campus. This includes (but is not limited to): how to leverage AI for a specific task; ethics and responsible use of AI; how AI can benefit a team, department, or project; understand what tools are available; what tool to choose for any given project; provide advice about the use of generative AI; and prompt consulting.


End-to-end custom web solutions and support for the Cornell community.


Box is a free service for Cornell faculty, students, staff, and affiliates which allows you to share and collaborate on documents and other files online.


Endpoint tools that are used to implement Endpoint Management solutions.


The NetID is the unique electronic identifier, which in conjunction with a password and multi-factor authentication (where applicable) permits secure access to non-public Cornell resources and information.

NetIDs are unique and permanent. The same NetID is never reassigned to more than one individual; if someone leaves the university and returns later, the original NetID is reactivated.


Management and support for Microsoft's Active Directory infrastructure.


Manage and provision various network components, including wireless access points, switches, IP networks, jacks, and more.


Warranty and non-warranty repair options for both Cornell-owned Dell and Cornell-owned and personal Apple desktop and laptop computers to the Cornell Community.


Shared File Services (SFS) provides flexible and secure file storage which enables sharing of files between groups of users and computers.


Centralized campus network connectivity provided to the Cornell community and guests.


Evaluation of site accessibility and options for remediation and improvement.


Apps on Demand is Cornell's academic virtual endpoint service.  It utilizes Amazon AppStream 2.0 or Azure Virtual Desktop, to provide students and faculty access to desktop applications through their HTML5-capable web browsers. This service's main goal is to provide specialized software necessary for each course without requiring each student to purchase the application.


An e-list is a way to communicate with a number of people through a single email address. Whenever someone sends a message to an e-list address, that message goes out to everyone subscribed to the list. 

Participation in e-lists hosted by CIT is free; there are no subscription fees for list owners or list members. Anyone who has access to email can take advantage of the service. CIT's e-list service uses a product called Lyris ListManager.


CU Print is a full-service printing solution available in high use campus areas including libraries, residence halls, and community centers.


The Single Sign-On service employs two different solutions. The first, Shibboleth, is a higher education community implementation of web single-sign-on using the SAML protocol. The advantage of using Shibboleth is that you can enable access to your site to users from other institutions that are members of the InCommon Federation.

The second, Azure SSO (formerly ADFS), is the solution for Microsoft services such as Office 365 and Azure.


A fully featured mailbox that can be accessed by multiple individuals; useful when messages are intended for a particular purpose rather than a particular person, or if more than one person handles the incoming messages.


Cornell offers Duo as the Multifactor Authentication solution for university systems.