Popular Services
Email accounts include mailboxes, email addresses, and email forwarding associated with an email address. This includes account provisioning and account access, but not user login.
License assignment and distribution for centrally-managed software titles and packages that are not otherwise provided by fully-supported CIT services. Software cost, availability, eligibility criteria, and usage restrictions vary by title.
Physical computers and accessories for use by staff and faculty.
Manage and provision various network components, including wireless access points, switches, IP networks, jacks, and more.
Configuration and deployment of service management tools, including TeamDynamix.
Processing Technology Risk Assessments (TRAs) for software procurement.
CU Print is a full-service printing solution available in high use campus areas including libraries, residence halls, and community centers.
Warranty and non-warranty repair options for both Cornell-owned Dell and Cornell-owned and personal Apple desktop and laptop computers to the Cornell Community.
Support and configuration for cloud-based RingCentral accounts providing telephone service via desktop and mobile applications as well as desk phones.
End-to-end custom web solutions and support for the Cornell community.
Centralized campus network connectivity provided to the Cornell community and guests.
Evaluation of site accessibility and options for remediation and improvement.
Web and video conferencing via Zoom is provided free of charge for current faculty, staff, students, and affiliates at all Cornell campuses.
An e-list is a way to communicate with a number of people through a single email address. Whenever someone sends a message to an e-list address, that message goes out to everyone subscribed to the list.
Participation in e-lists hosted by CIT is free; there are no subscription fees for list owners or list members. Anyone who has access to email can take advantage of the service. CIT's e-list service uses a product called Lyris ListManager.
Develop and maintain reporting and business intelligence (BI) solutions from analysis and data modeling to querying and the implementation of reports and dashboards.
The centrally provided backup and recovery service automatically backs up servers and simliar data stores, and allows restoration by the technical support provider (TSP) involved in managing the server. Server backups are provided by Cohesity Data Protect. Backups for endpoint devices (desktop and laptops) should use the Device Backup offering, Crashplan.
A fully featured mailbox that can be accessed by multiple individuals; useful when messages are intended for a particular purpose rather than a particular person, or if more than one person handles the incoming messages.
The Electronic Signature service, using Adobe Sign, gives you the ability to send documents and collect signatures electronically for approval. Adobe Sign works within your existing systems and processes, and the e-signatures are secure and legal. You can also digitize existing signing processes, such as applications, enrollments, or other form-based documents.
Scheduled maintenance, or diagnosis, troubleshooting, workaround, and repair, of installed AV systems.
The NetID is the unique electronic identifier, which in conjunction with a password and multi-factor authentication (where applicable) permits secure access to non-public Cornell resources and information.
NetIDs are unique and permanent. The same NetID is never reassigned to more than one individual; if someone leaves the university and returns later, the original NetID is reactivated.
Enables Cornell faculty, staff, students, and retirees to conduct surveys via a safe and approved tool.
Support for calendaring and calendar management through Microsoft Bookings.
Audio-visual support for both hybrid and virtual meetings, presentations, concerts, and other events that use AV/IT infrastructure and facilities. Creation of media assets for instruction, outreach, and internal communications.