Popular Services
Cornell's AI Platform is a secure, private "sandbox" for accessing and experimenting with AI tools that comprises two complementary modules: AI Gateway and AI Agent Studio.
AI Gateway allows you to access frontier models such as Google Gemini, Anthropic Claude, OpenAI GPT, and experiment with other models like Mistral, AWS Nova and Grok, all in a secure Cornell environment. It also enables you to power tools like Claude Code and OpenWebUI, and to seamlessly integrate AI into your custom scripts.
AI Agent Studio allows teams to build, manage, and govern AI agents and workflows that run on schedules or respond to specific triggers, while providing observability and auditing tools.
The AI Platform is currently in a pilot phase, and we are actively seeking collaborators to help shape the future of AI at Cornell.
License assignment and distribution for centrally-managed software titles and packages that are not otherwise provided by fully-supported CIT services. Software cost, availability, eligibility criteria, and usage restrictions vary by title.
Support and configuration for cloud-based RingCentral accounts providing telephone service via desktop and mobile applications as well as desk phones.
Email accounts include mailboxes, email addresses, and email forwarding associated with an email address. This includes account provisioning and account access, but not user login.
Physical computers and accessories for use by staff and faculty.
Configuration and deployment of service management tools, including TeamDynamix.
Manage and provision various network components, including wireless access points, switches, IP networks, jacks, and more.
Offers the Cornell community advice regarding AI on campus. This includes (but is not limited to): how to leverage AI for a specific task; ethics and responsible use of AI; how AI can benefit a team, department, or project; understand what tools are available; what tool to choose for any given project; provide advice about the use of generative AI; and prompt consulting.
The Single Sign-On service employs two different solutions. The first, Shibboleth, is a higher education community implementation of web single-sign-on using the SAML protocol. The advantage of using Shibboleth is that you can enable access to your site to users from other institutions that are members of the InCommon Federation.
The second, Azure SSO (formerly ADFS), is the solution for Microsoft services such as Office 365 and Azure.
Warranty and non-warranty repair options for both Cornell-owned Dell and Cornell-owned and personal Apple desktop and laptop computers to the Cornell Community.
Centralized campus network connectivity provided to the Cornell community and guests.
An e-list is a way to communicate with a number of people through a single email address. Whenever someone sends a message to an e-list address, that message goes out to everyone subscribed to the list.
Participation in e-lists hosted by CIT is free; there are no subscription fees for list owners or list members. Anyone who has access to email can take advantage of the service. CIT's e-list service uses a product called Lyris ListManager.
CUView is a centrally supported digital signage service, which allows departments to display content on flat-panel monitors in locations of their choice. Through an integration with the Cornell University Police Department's Alertus service, digital signage displays also distribute official bulletins, information, and instructions during campus emergencies.
Atlassian Confluence is a collaborative website, known as a wiki. Confluence uses a WYSIWYG interface (what you see is what you get) to make it easy to create, edit, link to, and share web pages. Confluence is a free service for Cornell-related work, projects, and research. New sites, called spaces, are available upon request.
End-to-end custom web solutions and support for the Cornell community.
Audio-visual support for both hybrid and virtual meetings, presentations, concerts, and other events that use AV/IT infrastructure and facilities. Creation of media assets for instruction, outreach, and internal communications.
A fully featured mailbox that can be accessed by multiple individuals; useful when messages are intended for a particular purpose rather than a particular person, or if more than one person handles the incoming messages.
The NetID is the unique electronic identifier, which in conjunction with a password and multi-factor authentication (where applicable) permits secure access to non-public Cornell resources and information.
NetIDs are unique and permanent. The same NetID is never reassigned to more than one individual; if someone leaves the university and returns later, the original NetID is reactivated.
Cornell offers Duo as the Multifactor Authentication solution for university systems.
Web and video conferencing via Zoom is provided free of charge for current faculty, staff, students, and affiliates at all Cornell campuses.
Endpoint tools that are used to implement Endpoint Management solutions.
Box is a free service for Cornell faculty, students, staff, and affiliates which allows you to share and collaborate on documents and other files online.
Management and support for Microsoft's Active Directory infrastructure.