Popular Services
Email accounts include mailboxes, email addresses, and email forwarding associated with an email address. This includes account provisioning and account access, but not user login.
License assignment and distribution for centrally-managed software titles and packages that are not otherwise provided by fully-supported CIT services. Software cost, availability, eligibility criteria, and usage restrictions vary by title.
Physical computers and accessories for use by staff and faculty.
Configuration and deployment of service management tools, including TeamDynamix.
Warranty and non-warranty repair options for both Cornell-owned Dell and Cornell-owned and personal Apple desktop and laptop computers to the Cornell Community.
Processing Technology Risk Assessments (TRAs) for software procurement.
Manage and provision various network components, including wireless access points, switches, IP networks, jacks, and more.
CU Print is a full-service printing solution available in high use campus areas including libraries, residence halls, and community centers.
Support and configuration for cloud-based RingCentral accounts providing telephone service via desktop and mobile applications as well as desk phones.
Evaluation of site accessibility and options for remediation and improvement.
End-to-end custom web solutions and support for the Cornell community.
An e-list is a way to communicate with a number of people through a single email address. Whenever someone sends a message to an e-list address, that message goes out to everyone subscribed to the list.
Participation in e-lists hosted by CIT is free; there are no subscription fees for list owners or list members. Anyone who has access to email can take advantage of the service. CIT's e-list service uses a product called Lyris ListManager.
Centralized campus network connectivity provided to the Cornell community and guests.
A fully featured mailbox that can be accessed by multiple individuals; useful when messages are intended for a particular purpose rather than a particular person, or if more than one person handles the incoming messages.
Web and video conferencing via Zoom is provided free of charge for current faculty, staff, students, and affiliates at all Cornell campuses.
Develop and maintain reporting and business intelligence (BI) solutions from analysis and data modeling to querying and the implementation of reports and dashboards.
Scheduled maintenance, or diagnosis, troubleshooting, workaround, and repair, of installed AV systems.
Cornell's Domain Name Service supports network and Internet traffic by providing a mapping of alphabetic names (www.cornell.edu), network addresses (128.253.180.35), and device addresses (00:1A:1E:C0:4F:EC) so the traffic can flow. It provides critical network protocols such as DNS, DHCP, and NTP.
The NetID is the unique electronic identifier, which in conjunction with a password and multi-factor authentication (where applicable) permits secure access to non-public Cornell resources and information.
NetIDs are unique and permanent. The same NetID is never reassigned to more than one individual; if someone leaves the university and returns later, the original NetID is reactivated.
Enables Cornell faculty, staff, students, and retirees to conduct surveys via a safe and approved tool.
Apps on Demand is Cornell's academic virtual endpoint service. It utilizes Amazon AppStream 2.0 or Azure Virtual Desktop, to provide students and faculty access to desktop applications through their HTML5-capable web browsers. This service's main goal is to provide specialized software necessary for each course without requiring each student to purchase the application.
Endpoint tools that are used to implement Endpoint Management solutions.