Popular Services
Email accounts include mailboxes, email addresses, and email forwarding associated with an email address. This includes account provisioning and account access, but not user login.
License assignment and distribution for centrally-managed software titles and packages that are not otherwise provided by fully-supported CIT services. Software cost, availability, eligibility criteria, and usage restrictions vary by title.
Support and configuration for cloud-based RingCentral accounts providing telephone service via desktop and mobile applications as well as desk phones.
Physical computers and accessories for use by staff and faculty.
The AI Gateway gives faculty and staff the ability to integrate safe, secure, and private AI models and gated AI products with existing systems and technology. Usage is tracked by organization, team, and API key.
Manage and provision various network components, including wireless access points, switches, IP networks, jacks, and more.
The NetID is the unique electronic identifier, which in conjunction with a password and multi-factor authentication (where applicable) permits secure access to non-public Cornell resources and information.
NetIDs are unique and permanent. The same NetID is never reassigned to more than one individual; if someone leaves the university and returns later, the original NetID is reactivated.
Shared File Services (SFS) provides flexible and secure file storage which enables sharing of files between groups of users and computers.
A fully featured mailbox that can be accessed by multiple individuals; useful when messages are intended for a particular purpose rather than a particular person, or if more than one person handles the incoming messages.
End-to-end custom web solutions and support for the Cornell community.
Scheduled maintenance, or diagnosis, troubleshooting, workaround, and repair, of installed AV systems.
Warranty and non-warranty repair options for both Cornell-owned Dell and Cornell-owned and personal Apple desktop and laptop computers to the Cornell Community.
Endpoint tools that are used to implement Endpoint Management solutions.
Web-based and downloadable productivity software from Microsoft.
The Single Sign-On service employs two different solutions. The first, Shibboleth, is a higher education community implementation of web single-sign-on using the SAML protocol. The advantage of using Shibboleth is that you can enable access to your site to users from other institutions that are members of the InCommon Federation.
The second, Azure SSO (formerly ADFS), is the solution for Microsoft services such as Office 365 and Azure.
Offers the Cornell community advice regarding AI on campus. This includes (but is not limited to): how to leverage AI for a specific task; ethics and responsible use of AI; how AI can benefit a team, department, or project; understand what tools are available; what tool to choose for any given project; provide advice about the use of generative AI; and prompt consulting.
Configuration and deployment of service management tools, including TeamDynamix.
Processing Technology Risk Assessments (TRAs) for software procurement.
Web and video conferencing via Zoom is provided free of charge for current faculty, staff, students, and affiliates at all Cornell campuses.
Collaboration tool for storing, organizing, and sharing information.
Apps on Demand is Cornell's academic virtual endpoint service. It utilizes Amazon AppStream 2.0 or Azure Virtual Desktop, to provide students and faculty access to desktop applications through their HTML5-capable web browsers. This service's main goal is to provide specialized software necessary for each course without requiring each student to purchase the application.
Audio-visual support for both hybrid and virtual meetings, presentations, concerts, and other events that use AV/IT infrastructure and facilities. Creation of media assets for instruction, outreach, and internal communications.
The Electronic Signature service, using Adobe Sign, gives you the ability to send documents and collect signatures electronically for approval. Adobe Sign works within your existing systems and processes, and the e-signatures are secure and legal. You can also digitize existing signing processes, such as applications, enrollments, or other form-based documents.