Popular Services

Email accounts include mailboxes, email addresses, and email forwarding associated with an email address. This includes account provisioning and account access, but not user login.


Physical computers and accessories for use by staff and faculty.


Support and configuration for cloud-based RingCentral accounts providing telephone service via desktop and mobile applications as well as desk phones.


Wired network service is available in academic and administrative buildings on the Ithaca campus, as well as in some remote offices via Cornell Network Extension.


The NetID is the unique electronic identifier, which in conjunction with a password and multi-factor authentication (where applicable) permits secure access to non-public Cornell resources and information.

NetIDs are unique and permanent. The same NetID is never reassigned to more than one individual; if someone leaves the university and returns later, the original NetID is reactivated.


Software installed on managed endpoints.


Enables Cornell faculty and staff (but not students) to opt-in to use Amazon Web Services (AWS) and Azure services under a master contract between Cornell and Amazon or Microsoft respectively.


Box is a free service for Cornell faculty, students, staff, and affiliates which allows you to share and collaborate on documents and other files online.


Configuration and deployment of service management tools, including TeamDynamix.


Apps on Demand is Cornell's academic virtual endpoint service.  It utilizes Amazon AppStream 2.0 or Azure Virtual Desktop, to provide students and faculty access to desktop applications through their HTML5-capable web browsers. This service's main goal is to provide specialized software necessary for each course without requiring each student to purchase the application.


Scheduled maintenance, or diagnosis, troubleshooting, workaround, and repair, of installed AV systems.


Web-based and downloadable productivity software from Microsoft.


End-to-end custom web solutions and support for the Cornell community.


Collaboration tool for team workspace collaboration including meetings, chat, files, and tasks.


Installation and support of audio-visual technology in your classroom, office, conference room or other space.


Audio-visual support for live, hybrid, or virtual meetings, presentations, concerts, and other events that use AV/IT infrastructure and facilities. (Offering of the Event Technical Support and Media Production service.)


Atlassian Confluence is a collaborative website, known as a wiki. Confluence uses a WYSIWYG interface (what you see is what you get) to make it easy to create, edit, link to, and share web pages. Confluence is a free service for Cornell-related work, projects, and research. New sites, called spaces, are available upon request.


CU Print is a full-service printing solution available in high use campus areas including libraries, residence halls, and community centers.


Evaluation of site accessibility and options for remediation and improvement.


Provides data backup for endpoint devices (desktops and laptops).


Web and video conferencing via Zoom is provided free of charge for current faculty, staff, students, and affiliates at all Cornell campuses.