Cornell NetID

The NetID is the unique electronic identifier, which in conjunction with a password and multi-factor authentication (where applicable) permits secure access to non-public Cornell resources and information.

NetIDs are unique and permanent. The same NetID is never reassigned to more than one individual; if someone leaves the university and returns later, the original NetID is reactivated.

 
Activate NetID Continued Access Correct Duplicate NetID Expedited NetID Deprovisioning NetID Change Passkey Login Support Password Reset Replace Duo Device Request Duo Bypass Code General Support Service Administration

Service Offerings (11)

Activate NetID
Assist with first time setup of a Cornell NetID. This may involved an identity verification process to provide a new Activation Code if one is not available.
Continued Access
Request continued access for a deactivated NetID that was closed in error.
Correct Duplicate NetID
When a Cornell user is provisioned a duplicate NetID, Provisioning will merge the NetIDs by transferring statuses and information. Which NetID is kept and which is deleted will depend on the timing and customer preference.
Expedited NetID Deprovisioning
Requests to rapidly deprovision a user under specific circumstances such as termination; this process requires HR approval.
NetID Change
Requests for the change of a NetID such as due to incorrect data entry, legal name change, or issues of safety and security.
Passkey Login Support
Help with a passkey credential for your Cornell NetID.
Password Reset
Request assistance with a password reset.
Replace Duo Device
Assist with registering a new Two-Step Login Device either by providing step by step self-service instructions, or with identity verification and a Bypass Code to allow them to enroll a new device.
Request Duo Bypass Code
Assist with providing a Duo Bypass Code by verifying the user's identity.
General Support
Service Administration
This service entry is intended for CIT internal use, this is not a customer support form. Work classified and requested here represents service administration and management tasks that are required for delivering service but are activities that do not represent customer support work.