Endpoint Tools

 
Apple Device Enrollment (ADE) Release Upload Jamf Package Upload Jamf Script General Support Service Administration

Details

Service ID: 404
Created
Mon 6/8/20 3:43 PM
Modified
Sun 10/23/22 4:57 PM
Audience
The customer groups that the service is available to
IT Professionals
Cost
Indicates whether there is a charge for the service
Fee

Service Offerings (5)

Apple Device Enrollment (ADE) Release
Release an Apple device purchased via The Cornell Store using a KFS account number from Apple Device Enrollment's (ADE) automatic enrollment in Jamf. After ADE release, you must still either manually delete an already enrolled device's Jamf entry or wipe and reset the device to unenroll it.
Upload Jamf Package
All packages uploaded to Jamf must be in either .pkg format or be a custom created .dmg file. For this request to be completed, your file must be located on Cornell’s SFS servers at: //files.cornell.edu/CU/MacDP/your_site/incoming
Upload Jamf Script
For this request to be completed, your file must be located on Cornell’s SFS servers at: //files.cornell.edu/CU/MacDP/your_site/incoming
General Support
To request support for Endpoint Tools, please provide as much information as possible about your issue or request, including device serial number(s) and direct links or names of policies and/or configuration profiles.
Service Administration
This service entry is intended for CIT internal use, this is not a customer support form. Work classified and requested here represents service administration and management tasks that are required for delivering service but are activities that do not represent customer support work.