Software Licensing and Installation

License assignment and distribution for centrally-managed software titles and packages that are not otherwise provided by fully-supported CIT services. Software cost, availability, eligibility criteria, and usage restrictions vary by title.

 
CU Software Licensing Request Grant Admin Permissions Microsoft 365 Add-Ons Procurement/Installation Provide Adobe Employee License Provide Adobe Student License Troubleshooting General Support Service Administration

Service Offerings (9)

CU Software Licensing Request
Requests regarding CU Software titles, licenses, and support, and general questions about software licensing.
Grant Admin Permissions
Allow users temporary or permanent admin permissions on either Windows or MacOS Cornell managed computers in order to install an application or make a system change that is not already provided through central device management.
Microsoft 365 Add-Ons
Request one of several available add-on licenses for your Cornell Microsoft 365 account. Cost and availability varies by selected add-on.
Procurement/Installation
Requests for purchase or installation of software.
Provide Adobe Employee License
Request Adobe Creative Cloud licensing for Cornell University employees who have a Cornell business need for the software. Adobe licenses are assigned to the individual employee, who may use the software on any computer.
Provide Adobe Student License
Request Adobe Creative Cloud licensing for Cornell University students who require the software for educational purposes.
Troubleshooting
Issues with already installed end-user software.
General Support
Service Administration
This service entry is intended for CIT internal use, this is not a customer support form. Work classified and requested here represents service administration and management tasks that are required for delivering service but are activities that do not represent customer support work.