Service Management Suite

Configuration and deployment of service management tools, including TeamDynamix.

Service Management Information:
Service: Service Management Program
Service Offering: Service Management Suite

 
TeamDynamix Application Configuration TeamDynamix Asset/CI App Configuration TeamDynamix Email Configuration/Processing TeamDynamix Reporting Assistance TeamDynamix User/Group Provisioning and Permissions Management TeamDynamix Workflow/Automation/Integration Development General Support Service Administration

Related Articles (2)

TeamDynamix - Current Enhancement Requests Submitted to Vendor
Consult the attached list of enhancement requests before submitting a ticket for a new one.

Details

Service ID: 179
Created
Thu 3/19/20 3:47 PM
Modified
Tue 11/14/23 10:22 AM
Audience
The customer groups that the service is available to
IT Professionals
Staff
Cost
Indicates whether there is a charge for the service
No Fee

Service Offerings (8)

TeamDynamix Application Configuration
Requests for changes to the configuration of TeamDynamix applications.
TeamDynamix Asset/CI App Configuration
Requests related to Asset or Configuration Item management in TeamDynamix.
TeamDynamix Email Configuration/Processing
Set up, configure, or troubleshoot TeamDynamix email monitors and email handling and processing.
TeamDynamix Reporting Assistance
Requests for assistance with TeamDynamix Reporting.
TeamDynamix User/Group Provisioning and Permissions Management
Requests for changes to TeamDynamix users, groups, or permissions.
TeamDynamix Workflow/Automation/Integration Development
Requests involving building or modifying TeamDynamix workflows, automated processes, or other custom code development of integrations with TeamDynamix.
General Support
Service Administration
This service entry is intended for CIT internal use, this is not a customer support form. Work classified and requested here represents service administration and management tasks that are required for delivering service but are activities that do not represent customer support work.