My Recently Visited Services

CU Print is a full-service printing solution available in high use campus areas including libraries, residence halls, and community centers.

License assignment and distribution for centrally-managed software titles and packages that are not otherwise provided by fully-supported CIT services. Software cost, availability, eligibility criteria, and usage restrictions vary by title.

Web accessibility evaluations, remediation, and general web accessibility support and information

Provides content, delivery, reporting, and enforcement for required cybersecurity training and policy attestation.

Providing information and training related to Phishing through the online Phishbowl database, and Phishing Simulations.

This service offering allows customers around campus to request personalized security awareness trainings. Whether unit level, department, team, or office, work with the Securitry Office to develop a custom presentation, training, and or security communication.

Offers the Cornell community advice regarding AI on campus. This includes (but is not limited to): how to leverage AI for a specific task; ethics and responsible use of AI; how AI can benefit a team, department, or project; understand what tools are available; what tool to choose for any given project; provide advice about the use of generative AI; and prompt consulting.

The NetID is the unique electronic identifier, which in conjunction with a password and multi-factor authentication (where applicable) permits secure access to non-public Cornell resources and information. NetIDs are unique and permanent. The same NetID is never reassigned to more than one individual; if someone leaves the university and returns later, the original NetID is reactivated.

Tickets that are sent to CIT with no service information and will require the field to be updated by the resource working the ticket within the CIT ticketing application. This form is necessary to allow request entry from customers that may not yet have a NetID, and therefore cannot enter a ticket through another service request form.

A comprehensive digital marketing platform that provides the university with tools and capabilities to create, automate, and personalize marketing campaigns across multiple channels, including email, mobile, social media, and web.

Support and configuration for cloud-based RingCentral accounts providing telephone service via desktop and mobile applications as well as desk phones.

Dynamic online spaces where students can reflect, publish, and share individual or collaborative content.

Physical space for computing needs, including filtered and unfiltered electrical power, available UPS, cooling, and network. The facilities are currently located on floors 6 and 7 of Rhodes Hall and in the CCC building.

Provides a centralized solution for tracking and managing endpoint hardware assets using the Sassafras tool, the university’s system of record. Campus units are onboarded by invitation and supported with best practices, documentation, and reporting tools for effective lifecycle management.

Components of the printing service that are not managed by CUPrint, but that are made available through PrinterLogic and managed by CIT for CITSG customers.

Physical computers and accessories for use by staff and faculty.

Provides a data-protected version of Microsoft Copilot, a browser-based generative AI environment.

Cornell's AI Platform is a secure, private sandbox for accessing and experimenting with AI tools that comprises two complementary modules: AI Gateway and AI Agent Studio.

Support and installation of extensions and call management queues provided using Cornell's on-premise Avaya system.

Installation and support for blue light, elevator, and building emergency phones.

Email accounts include mailboxes, email addresses, and email forwarding associated with an email address. This includes account provisioning and account access, but not user login.

Project management software offered to staff. It provides ticket tracking and workflow management features.

The implementation of a security measure to block a NetID, IP address, or MAC address from accessing the Cornell Network. This is typically in response to detecting malware or an instance of copyright infringement.

Comprehensive cloud learning with courses and hands-on labs in AWS, Azure, Google Cloud, and beyond.

Low-cost bulk cloud object store for backup data and secondary storage.