My Recently Visited Services

Evaluation of site accessibility and options for remediation and improvement.


Applications that are used to distribute software to managed endpoints, such as Self-Service and Software Center.


Management of the Directory data stores central to campus operations, supporting the LDAP protocol.


Cooperative assistance with campus statekholders who require review of and/or data production tied to investigations.


The mobile training lab is a reservable quantity of Chromebooks used to deliver training at campus locations.


Online-only polling system with students using a personal web-enabled device such as a smartphone, tablet, or laptop and the instructor using software to collect and display the responses.


Management and support for Microsoft's Active Directory infrastructure.


Managed File Transfer Automation provides secure, automated data file transfers among Cornell’s ERP systems and between those systems and external partners. It is generally used for scheduled machine-to-machine file transfers rather than ad hoc user-to-user file transfers. It provides the ability to secure files in transit and at rest, and reporting and auditing of file activity.


Computer equipment available for short-term use.


Cornell offers Qualtrics as a centrally managed survey tool for research and complex quantitative and qualitative data collection and reporting. It supports academic, institutional, and operational research needs with advanced features for survey design, data analysis, and compliance with Institutional Review Board, FERPA, and other privacy and security standards. Access is governed by University Policy and other terms and conditions.


Providing information and training related to Phishing through the online Phishbowl database, and Phishing Simulations.


The AI Gateway gives faculty and staff the ability to integrate safe, secure, and private AI models and gated AI products with existing systems and technology. Usage is tracked by organization, team, and API key.


Atlassian Confluence is a collaborative website, known as a wiki. Confluence uses a WYSIWYG interface (what you see is what you get) to make it easy to create, edit, link to, and share web pages. Confluence is a free service for Cornell-related work, projects, and research. New sites, called spaces, are available upon request.


We develop and implement communication strategies and marketing campaigns for Cornell's information technology (IT) products, services, and initiatives to raise awareness, build buy-in, stimulate growth, modify behavior, guide through changes, or respond to challenges. We also write, edit, and maintain technical documentation about Cornell's IT products and services to enable people to use technology as easily and intuitively as possible to get their work done.


Centralized campus network connectivity provided to the Cornell community and guests.


Support and installation of extensions and call management queues provided using Cornell's on-premise Avaya system.


The Student Engagement Platform service offering provides tools for Student Services and other offices to manage student support and communication, and measure engagement in both academic and non-academic activities.


Scheduled maintenance, or diagnosis, troubleshooting, workaround, and repair, of installed AV systems.


An e-list is a way to communicate with a number of people through a single email address. Whenever someone sends a message to an e-list address, that message goes out to everyone subscribed to the list. 

Participation in e-lists hosted by CIT is free; there are no subscription fees for list owners or list members. Anyone who has access to email can take advantage of the service. CIT's e-list service uses a product called Lyris ListManager.


Managing active directory groups that provision access to customer file shares. While those shares are mostly part of Shared File Services, there are currently some that are located on Managed Server machines. This offering is only provided by CIT for CITSG customers.


CU Print is a full-service printing solution available in high use campus areas including libraries, residence halls, and community centers.


Apps on Demand is Cornell's academic virtual endpoint service.  It utilizes Amazon AppStream 2.0 or Azure Virtual Desktop, to provide students and faculty access to desktop applications through their HTML5-capable web browsers. This service's main goal is to provide specialized software necessary for each course without requiring each student to purchase the application.


The NetID is the unique electronic identifier, which in conjunction with a password and multi-factor authentication (where applicable) permits secure access to non-public Cornell resources and information.

NetIDs are unique and permanent. The same NetID is never reassigned to more than one individual; if someone leaves the university and returns later, the original NetID is reactivated.


Project management software offered to staff. It provides bug and issue tracking and project management capability.


Installation and support for blue light, elevator, and building emergency phones.