My Recently Visited Services

Applications and infrastructure supporting campus and campus community safety.


Tickets that are sent to CIT with no service information and will require the field to be updated by the resource working the ticket within the CIT ticketing application. This form is necessary to allow request entry from customers that may not yet have a NetID, and therefore cannot enter a ticket through another service request form.


Email accounts include mailboxes, email addresses, and email forwarding associated with an email address. This includes account provisioning and account access, but not user login.


License assignment and distribution for centrally-managed software titles and packages that are not otherwise provided by fully-supported CIT services. Software cost, availability, eligibility criteria, and usage restrictions vary by title.


Web accessibility evaluations, remediation, and general web accessibility support and information


Facilities communications to all members of a constituency (such as all faculty, staff, or students) or to large numbers of recipients in one or more constituencies that can be used for announcements and outreach.


A comprehensive digital marketing platform that provides the university with tools and capabilities to create, automate, and personalize marketing campaigns across multiple channels, including email, mobile, social media, and web.


Assessment tools aid in assessing and evaluating student learning and can provide different options to assess students beyond the traditional exam.


Password escrow provides a secure vault for storing and managing shared secretive information such as passwords, documents, and digital identities.


Vulnerability scanning of websites available both on request from the IT Security Office and as self-service using scan-on-demand tools.


Physical computers and accessories for use by staff and faculty.


Collaboration tool for storing, organizing, and sharing information.


Scan for confidential data on computers


Support and configuration for cloud-based RingCentral accounts providing telephone service via desktop and mobile applications as well as desk phones.


Provides information when requested regarding Cornell IT Security Policy.


A fully featured mailbox that can be accessed by multiple individuals; useful when messages are intended for a particular purpose rather than a particular person, or if more than one person handles the incoming messages.


The NetID is the unique electronic identifier, which in conjunction with a password and multi-factor authentication (where applicable) permits secure access to non-public Cornell resources and information. NetIDs are unique and permanent. The same NetID is never reassigned to more than one individual; if someone leaves the university and returns later, the original NetID is reactivated.


Atlassian Confluence is a collaborative website, known as a wiki. Confluence uses a WYSIWYG interface (what you see is what you get) to make it easy to create, edit, link to, and share web pages. Confluence is a free service for Cornell-related work, projects, and research. New sites, called spaces, are available upon request.


This is used by facilities to track physical assets and maintenance tickets.


OneDrive is a collaboration service for Cornell faculty, staff, students which allows you to share and collaborate on documents and other files online.


We develop and implement communication strategies and marketing campaigns for Cornell's information technology (IT) products, services, and initiatives to raise awareness, build buy-in, stimulate growth, modify behavior, guide through changes, or respond to challenges. We also write, edit, and maintain technical documentation about Cornell's IT products and services to enable people to use technology as easily and intuitively as possible to get their work done.


Supports business intelligence and analytics needs by making data easily accessible for reporting and analysis. Comprises integration, storage, and retrieval of data, as well as performance tuning, security, and ongoing maintenance of the data warehouse infrastructure.


IT@Cornell, Teaching & Learning Services provides web server space for deploying dynamic web pages. The Academic Dynamic Web Hosting service offers web hosting space for the purpose of course instruction and coursework for Cornell courses. This service is provided for course-related work by faculty, instructional staff, and students in active university courses.


Scan student work for matched text by comparing the work to a large repository of student work, publications, and material on the Internet. Available through an interface built into the course management system.