My Recently Visited Services
The NetID is the unique electronic identifier, which in conjunction with a password and multi-factor authentication (where applicable) permits secure access to non-public Cornell resources and information. NetIDs are unique and permanent. The same NetID is never reassigned to more than one individual; if someone leaves the university and returns later, the original NetID is reactivated.
Web accessibility evaluations, remediation, and general web accessibility support and information
Email accounts include mailboxes, email addresses, and email forwarding associated with an email address. This includes account provisioning and account access, but not user login.
Scheduled maintenance, or diagnosis, troubleshooting, workaround, and repair, of installed AV systems.
Supports business intelligence and analytics needs by making data easily accessible for reporting and analysis. Comprises integration, storage, and retrieval of data, as well as performance tuning, security, and ongoing maintenance of the data warehouse infrastructure.
Managed File Transfer Automation provides secure, automated data file transfers among Cornell’s ERP systems and between those systems and external partners. It is generally used for scheduled machine-to-machine file transfers rather than ad hoc user-to-user file transfers. It provides the ability to secure files in transit and at rest, and reporting and auditing of file activity.
Tickets that are sent to CIT with no service information and will require the field to be updated by the resource working the ticket within the CIT ticketing application. This form is necessary to allow request entry from customers that may not yet have a NetID, and therefore cannot enter a ticket through another service request form.
All active students, faculty, and staff have access to Skillsoft's online learning and books through Cornell's enterprise account. Enjoy access to thousands of courses, videos, resources, and books.
A centrally-provided system for university departments and groups to store, archive, catalog, and publish large numbers of videos and other media collections for the web.
A website containing a list of approved verified university communications.
Atlassian Confluence is a collaborative website, known as a wiki. Confluence uses a WYSIWYG interface (what you see is what you get) to make it easy to create, edit, link to, and share web pages. Confluence is a free service for Cornell-related work, projects, and research. New sites, called spaces, are available upon request.
Free and fee-based tools that provide captioning and transcriptions of your online video.
Video On Demand is a web-based portal that allows faculty and staff to upload, edit, manage, and host videos and other media. Share videos with a group or individuals or embed videos to a website of your choice.
Secure connection to Cornell's IT resources hosted on the Ithaca supported networks.
Travel, expense, and reimbursement management for university travel.
Microsoft Forms supports informal information gathering needs. Centrally managed and Integrated into the Microsoft 365 suite, it enables faculty, students, and staff to quickly create and distribute forms for administrative tasks, event feedback, and general-purpose surveys. Responses are stored directly in Excel files, simplifying data access and analysis.
Consulting, Development, and Issue/Troubleshooting for Facilities Billing Systems.
Processing Technology Risk Assessments (TRAs) for software procurement.
Managing active directory groups that provision access to customer file shares. While those shares are mostly part of Shared File Services, there are currently some that are located on Managed Server machines. This offering is only provided by CIT for CITSG customers.
Vulnerability assessments for managed server [customers'] assets. Performed automatically by the IT Security Office.
Provides content, delivery, reporting, and enforcement for required cybersecurity training and policy attestation.
The response to a reported or detected security compromise, such as a rejected Duo prompt, or suspicious account activity.
Shared File Services (SFS) provides flexible and secure file storage which enables sharing of files between groups of users and computers.