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Support and installation of extensions and call management queues provided using Cornell's on-premise Avaya system.
Collaboration tool for team workspace collaboration including meetings, chat, files, and tasks.
An e-list is a way to communicate with a number of people through a single email address. Whenever someone sends a message to an e-list address, that message goes out to everyone subscribed to the list.
Participation in e-lists hosted by CIT is free; there are no subscription fees for list owners or list members. Anyone who has access to email can take advantage of the service. CIT's e-list service uses a product called Lyris ListManager.
The Student Engagement Platform service offering provides tools for Student Services and other offices to manage student support and communication, and measure engagement in both academic and non-academic activities.
Apps on Demand is Cornell's academic virtual endpoint service. It utilizes Amazon AppStream 2.0 or Azure Virtual Desktop, to provide students and faculty access to desktop applications through their HTML5-capable web browsers. This service's main goal is to provide specialized software necessary for each course without requiring each student to purchase the application.
Evaluation of site accessibility and options for remediation and improvement.
A comprehensive digital marketing platform that provides the university with tools and capabilities to create, automate, and personalize marketing campaigns across multiple channels, including email, mobile, social media, and web.
Cornell's AI Platform is a secure, private "sandbox" for accessing and experimenting with AI tools that comprises two complementary modules: AI Gateway and AI Agent Studio.
AI Gateway allows you to access frontier models such as Google Gemini, Anthropic Claude, OpenAI GPT, and experiment with other models like Mistral, AWS Nova and Grok, all in a secure Cornell environment. It also enables you to power tools like Claude Code and OpenWebUI, and to seamlessly integrate AI into your custom scripts.
AI Agent Studio allows teams to build, manage, and govern AI agents and workflows that run on schedules or respond to specific triggers, while providing observability and auditing tools.
The AI Platform is currently in a pilot phase, and we are actively seeking collaborators to help shape the future of AI at Cornell.
Assessment tools aid in assessing and evaluating student learning and can provide different options to assess students beyond the traditional exam.
Current Cornell faculty, students, and staff have free, unlimited access to LinkedIn Learning's online library of high-quality training videos featuring the latest software, creative, and business skills. Access over 11,000 online courses designed for all experience levels.
Configuration and deployment of service management tools, including TeamDynamix.
Installation and support for blue light, elevator, and building emergency phones.
Scan student work for matched text by comparing the work to a large repository of student work, publications, and material on the Internet. Available through an interface built into the course management system.
Collaboration tools allow students, instructors, and teaching assistants to exchange resources in a number of different ways, depending on what is needed for a particular task.
Support and configuration for cloud-based RingCentral accounts providing telephone service via desktop and mobile applications as well as desk phones.
Email accounts include mailboxes, email addresses, and email forwarding associated with an email address. This includes account provisioning and account access, but not user login.
Sponsored NetIDs are intended for use with contractors or other individuals who are not directly affiliated with Cornell but have a business purpose for needing access to Cornell services or systems.
End-to-end custom web solutions and support for the Cornell community.
Lecture Capture is a self-service application that allows instructors to record lectures from their own computer, a classroom computer, or capture device.
OneDrive is a collaboration service for Cornell faculty, staff, students which allows you to share and collaborate on documents and other files online.
Physical computers and accessories for use by staff and faculty.
Offers the Cornell community advice regarding AI on campus. This includes (but is not limited to): how to leverage AI for a specific task; ethics and responsible use of AI; how AI can benefit a team, department, or project; understand what tools are available; what tool to choose for any given project; provide advice about the use of generative AI; and prompt consulting.
License assignment and distribution for centrally-managed software titles and packages that are not otherwise provided by fully-supported CIT services. Software cost, availability, eligibility criteria, and usage restrictions vary by title.