My Recently Visited Services
Scheduled maintenance, or diagnosis, troubleshooting, workaround, and repair, of installed AV systems.
An e-list is a way to communicate with a number of people through a single email address. Whenever someone sends a message to an e-list address, that message goes out to everyone subscribed to the list.
Participation in e-lists hosted by CIT is free; there are no subscription fees for list owners or list members. Anyone who has access to email can take advantage of the service. CIT's e-list service uses a product called Lyris ListManager.
Managing active directory groups that provision access to customer file shares. While those shares are mostly part of Shared File Services, there are currently some that are located on Managed Server machines. This offering is only provided by CIT for CITSG customers.
We develop and implement communication strategies and marketing campaigns for Cornell's information technology (IT) products, services, and initiatives to raise awareness, build buy-in, stimulate growth, modify behavior, guide through changes, or respond to challenges. We also write, edit, and maintain technical documentation about Cornell's IT products and services to enable people to use technology as easily and intuitively as possible to get their work done.
The Student Engagement Platform service offering provides tools for Student Services and other offices to manage student support and communication, and measure engagement in both academic and non-academic activities.
Evaluation of site accessibility and options for remediation and improvement.
CU Print is a full-service printing solution available in high use campus areas including libraries, residence halls, and community centers.
Apps on Demand is Cornell's academic virtual endpoint service. It utilizes Amazon AppStream 2.0 or Azure Virtual Desktop, to provide students and faculty access to desktop applications through their HTML5-capable web browsers. This service's main goal is to provide specialized software necessary for each course without requiring each student to purchase the application.
The AI Gateway gives faculty and staff the ability to integrate safe, secure, and private AI models and gated AI products with existing systems and technology. Usage is tracked by organization, team, and API key.
The NetID is the unique electronic identifier, which in conjunction with a password and multi-factor authentication (where applicable) permits secure access to non-public Cornell resources and information.
NetIDs are unique and permanent. The same NetID is never reassigned to more than one individual; if someone leaves the university and returns later, the original NetID is reactivated.
Project management software offered to staff. It provides bug and issue tracking and project management capability.
Installation and support for blue light, elevator, and building emergency phones.
Audio-visual support for both hybrid and virtual meetings, presentations, concerts, and other events that use AV/IT infrastructure and facilities. Creation of media assets for instruction, outreach, and internal communications.
Technical service offering supporting Office of the University Registrar.
Management and support for Microsoft's Active Directory infrastructure.
Network Inventory Management is a service internal to Enterprise Network Services. Multiple teams within the organization require inventory procurement and management functions for internal engineering projects, daily operations, and capital construction and renovations. The service requires tight coordination with stakeholders and the use of inventory management processes, and established inventory management and financial tracking systems.
Vulnerability scanning of websites available both on request from the IT Security Office and as self-service using scan-on-demand tools.
Develop and maintain reporting and business intelligence (BI) solutions from analysis and data modeling to querying and the implementation of reports and dashboards.
Applications that are used to distribute software to managed endpoints, such as Self-Service and Software Center.
Lecture Capture is a self-service application that allows instructors to record lectures from their own computer, a classroom computer, or capture device.
Warranty and non-warranty repair options for both Cornell-owned Dell and Cornell-owned and personal Apple desktop and laptop computers to the Cornell Community.
Sponsored NetIDs are intended for use with contractors or other individuals who are not directly affiliated with Cornell but have a business purpose for needing access to Cornell services or systems.
License assignment and distribution for centrally-managed software titles and packages that are not otherwise provided by fully-supported CIT services. Software cost, availability, eligibility criteria, and usage restrictions vary by title.
Components of the printing service that are not managed by CUPrint, but that are made available through PrinterLogic and managed by CIT for CITSG customers.
Consulting, Development, and Issue/Troubleshooting for Facilities Billing Systems.