My Recently Visited Services

Evaluation of site accessibility and options for remediation and improvement.

License assignment and distribution for centrally-managed software titles and packages that are not otherwise provided by fully-supported CIT services. Software cost, availability, eligibility criteria, and usage restrictions vary by title.

Support and configuration for cloud-based RingCentral accounts providing telephone service via desktop and mobile applications as well as desk phones.

Project management software offered to staff. It provides bug and issue tracking and project management capability.

Audio-visual support for both hybrid and virtual meetings, presentations, concerts, and other events that use AV/IT infrastructure and facilities. Creation of media assets for instruction, outreach, and internal communications.

The AI Gateway gives faculty and staff the ability to integrate safe, secure, and private AI models and gated AI products with existing systems and technology. Usage is tracked by organization, team, and API key.

Warranty and non-warranty repair options for both Cornell-owned Dell and Cornell-owned and personal Apple desktop and laptop computers to the Cornell Community.

Enables applications and devices to send mail through Cornell's email systems.

Scheduling@Cornell is an academic and event scheduling application with a modern, intuitive interface that supports students, faculty, and staff in a variety of ways.

End-to-end custom web solutions and support for the Cornell community.

The Managed Firewall service protects the campus networks with a system of distributed firewalls. These firewalls result in an efficient, economical, and flexible system that allows units at Cornell to control their necessary level of protection.

CU Print is a full-service printing solution available in high use campus areas including libraries, residence halls, and community centers.

Cornell Guest IDs provide individuals with limited access to certain services that use central authentication.

Guest IDs grant the lowest level of access and should be used instead of Sponsored NetIDs whenever possible. Consultation with local technical support can determine if a Guest ID will suffice.

Email accounts include mailboxes, email addresses, and email forwarding associated with an email address. This includes account provisioning and account access, but not user login.

OneDrive is a collaboration service for Cornell faculty, staff, students which allows you to share and collaborate on documents and other files online.

Providing information and training related to Phishing through the online Phishbowl database, and Phishing Simulations. Also includes access and management of Proofpoint software.

Document Management and Workflow allows for the electronic ingestion of both paper as well as existing electronic documents into a repository. Documents stored in the repository are indexed with a set of meta-data which enables quick search and retrieval. Along with the advantages gained from quick search and retrieval, documents are also able to be added to custom designed workflows that match your business process. Workflows have the ability to be as simple as you need them to be but also to employ sophisticated automation and integration with other systems, further saving time and increasing efficiencies.

BeyondTrust (formerly known as Bomgar) is Cornell's "Remote Assistance" tool. CIT provides remote assistance capabilities for technology support providers (TSPS) that allow TSPs to access an end-user's computer to resolve a problem without the need for an on-site visit.

The Single Sign-On service employs two different solutions. The first, Shibboleth, is a higher education community implementation of web single-sign-on using the SAML protocol. The advantage of using Shibboleth is that you can enable access to your site to users from other institutions that are members of the InCommon Federation.

The second, Azure SSO (formerly ADFS), is the solution for Microsoft services such as Office 365 and Azure.

The Center for Teaching Innovation (CTI) provides web server space for deploying static HTML-based web pages. Static websites are hosted on a shared Linux platform and are served using the Apache web server. By default, the service provides a UNIX shell account accessible via SSH and SFTP and a limited amount of disk space. Websites may use HTML, Javascript, cascading style sheets (CSS).

The centrally provided backup and recovery service automatically backs up servers and simliar data stores, and allows restoration by the technical support provider (TSP) involved in managing the server. Server backups are provided by Cohesity Data Protect. Backups for endpoint devices (desktop and laptops) should use the Device Backup offering, Crashplan.

The NetID is the unique electronic identifier, which in conjunction with a password and multi-factor authentication (where applicable) permits secure access to non-public Cornell resources and information.

NetIDs are unique and permanent. The same NetID is never reassigned to more than one individual; if someone leaves the university and returns later, the original NetID is reactivated.

Cornell offers Qualtrics as a centrally managed survey tool for research and complex quantitative and qualitative data collection and reporting. It supports academic, institutional, and operational research needs with advanced features for survey design, data analysis, and compliance with Institutional Review Board, FERPA, and other privacy and security standards. Access is governed by University Policy and other terms and conditions.

The response to a reported or detected security compromise, such as a rejected Duo prompt, or suspicious account activity.

An e-list is a way to communicate with a number of people through a single email address. Whenever someone sends a message to an e-list address, that message goes out to everyone subscribed to the list. 

Participation in e-lists hosted by CIT is free; there are no subscription fees for list owners or list members. Anyone who has access to email can take advantage of the service. CIT's e-list service uses a product called Lyris ListManager.