My Recently Visited Services

Endpoint Protection software protects your computer from viruses and other malicious software and can help contain threats.


Warranty and non-warranty repair options for both Cornell-owned Dell and Cornell-owned and personal Apple desktop and laptop computers to the Cornell Community.


The AI Gateway gives faculty and staff the ability to integrate safe, secure, and private AI models and gated AI products with existing systems and technology. Usage is tracked by organization, team, and API key.


CU Print is a full-service printing solution available in high use campus areas including libraries, residence halls, and community centers.


License assignment and distribution for centrally-managed software titles and packages that are not otherwise provided by fully-supported CIT services. Software cost, availability, eligibility criteria, and usage restrictions vary by title.


Support and configuration for cloud-based RingCentral accounts providing telephone service via desktop and mobile applications as well as desk phones.


Evaluation of site accessibility and options for remediation and improvement.


Apps on Demand is Cornell's academic virtual endpoint service.  It utilizes Amazon AppStream 2.0 or Azure Virtual Desktop, to provide students and faculty access to desktop applications through their HTML5-capable web browsers. This service's main goal is to provide specialized software necessary for each course without requiring each student to purchase the application.


The response to a reported or detected security compromise, such as a rejected Duo prompt, or suspicious account activity.


Cornell offers Qualtrics as a centrally managed survey tool for research and complex quantitative and qualitative data collection and reporting. It supports academic, institutional, and operational research needs with advanced features for survey design, data analysis, and compliance with Institutional Review Board, FERPA, and other privacy and security standards. Access is governed by University Policy and other terms and conditions.


Email accounts include mailboxes, email addresses, and email forwarding associated with an email address. This includes account provisioning and account access, but not user login.


The Student and Alumni Information System is built on Oracle’s PeopleSoft Campus Solutions system, a comprehensive suite that Cornell uses to manage the student lifecycle. PeopleSoft Campus Solutions is used from recruiting and admissions to student services and alumni relations.


The Single Sign-On service employs two different solutions. The first, Shibboleth, is a higher education community implementation of web single-sign-on using the SAML protocol. The advantage of using Shibboleth is that you can enable access to your site to users from other institutions that are members of the InCommon Federation.

The second, Azure SSO (formerly ADFS), is the solution for Microsoft services such as Office 365 and Azure.


Web and video conferencing via Zoom is provided free of charge for current faculty, staff, students, and affiliates at all Cornell campuses.


Document Management and Workflow allows for the electronic ingestion of both paper as well as existing electronic documents into a repository. Documents stored in the repository are indexed with a set of meta-data which enables quick search and retrieval. Along with the advantages gained from quick search and retrieval, documents are also able to be added to custom designed workflows that match your business process. Workflows have the ability to be as simple as you need them to be but also to employ sophisticated automation and integration with other systems, further saving time and increasing efficiencies.


Collaboration tool for storing, organizing, and sharing information.


The NetID is the unique electronic identifier, which in conjunction with a password and multi-factor authentication (where applicable) permits secure access to non-public Cornell resources and information.

NetIDs are unique and permanent. The same NetID is never reassigned to more than one individual; if someone leaves the university and returns later, the original NetID is reactivated.


Applications that are used to distribute software to managed endpoints, such as Self-Service and Software Center.


The implementation of a security measure to block a NetID, IP address, or MAC address from accessing the Cornell Network. This is typically in response to detecting malware or an instance of copyright infringement.


Microsoft Forms supports informal information gathering needs. Centrally managed and Integrated into the Microsoft 365 suite, it enables faculty, students, and staff to quickly create and distribute forms for administrative tasks, event feedback, and general-purpose surveys. Responses are stored directly in Excel files, simplifying data access and analysis.


IT Infrastructure Monitoring enables IT staff to track and respond to the performance of IT infrastructure, including servers, network equipment, and other devices.


Process Automation provides workflow determined by individual departments and academic calendar constraints, as well as US government law and schedules updates. Includes systematic planning, coordination, monitoring, scheduling and directing of automated business processes for university departments, and managing (holding, canceling, rerunning, etc.) jobs already generated in the schedule. Also includes any on-demand job requests or manual job run requests.


Facilities communications to all members of a constituency (such as all faculty, staff, or students) or to large numbers of recipients in one or more constituencies that can be used for announcements and outreach.