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Physical computers and accessories for use by staff and faculty.
The Electronic Signature service, using Adobe Sign, gives you the ability to send documents and collect signatures electronically for approval. Adobe Sign works within your existing systems and processes, and the e-signatures are secure and legal. You can also digitize existing signing processes, such as applications, enrollments, or other form-based documents.
CIT is offering a suite of security tools that will make users' data safer and more secure‚ and keep campus better informed in case of emergency.
A fully featured mailbox that can be accessed by multiple individuals; useful when messages are intended for a particular purpose rather than a particular person, or if more than one person handles the incoming messages.
Web accessibility evaluations, remediation, and general web accessibility support and information
Email accounts include mailboxes, email addresses, and email forwarding associated with an email address. This includes account provisioning and account access, but not user login.
CU Print is a full-service printing solution available in high use campus areas including libraries, residence halls, and community centers.
Collaboration tools allow students, instructors, and teaching assistants to exchange resources in a number of different ways, depending on what is needed for a particular task.
License assignment and distribution for centrally-managed software titles and packages that are not otherwise provided by fully-supported CIT services. Software cost, availability, eligibility criteria, and usage restrictions vary by title.
Support and configuration for cloud-based RingCentral accounts providing telephone service via desktop and mobile applications as well as desk phones.
BeyondTrust (formerly known as Bomgar) is Cornell's Remote Assistance tool. CIT provides remote assistance capabilities for technology support providers (TSPS) that allow TSPs to access an end-user's computer to resolve a problem without the need for an on-site visit.
Cornell's AI Platform is a secure, private sandbox for accessing and experimenting with AI tools that comprises two complementary modules: AI Gateway and AI Agent Studio.
Enables consistent, scalable service delivery through a shared service management platform that supports customer engagement, operational insight, automation, and data-driven decision-making.
Physical space for computing needs, including filtered and unfiltered electrical power, available UPS, cooling, and network. The facilities are currently located on floors 6 and 7 of Rhodes Hall and in the CCC building.
Tickets that are sent to CIT with no service information and will require the field to be updated by the resource working the ticket within the CIT ticketing application. This form is necessary to allow request entry from customers that may not yet have a NetID, and therefore cannot enter a ticket through another service request form.
Apps on Demand is Cornell's academic virtual endpoint service. It utilizes Amazon Workspaces Applications or Azure Virtual Desktop, to provide students and faculty access to desktop applications through their HTML5-capable web browsers. This service's main goal is to provide specialized software necessary for each course in a consistent, managed, and equitable way. Reducing technical and financial burdens on faculty and students.
Assessment tools aid in assessing and evaluating student learning and can provide different options to assess students beyond the traditional exam.
CUView is a centrally supported digital signage service, which allows departments to display content on flat-panel monitors in locations of their choice. Through an integration with the Cornell University Police Department's Alertus service, digital signage displays also distribute official bulletins, information, and instructions during campus emergencies.
Consulting and configuration assistance for non-Cornell mailing services, such as Mailchimp.
Cornell offers Qualtrics as a centrally managed survey tool for research and complex quantitative and qualitative data collection and reporting. It supports academic, institutional, and operational research needs with advanced features for survey design, data analysis, and compliance with Institutional Review Board, FERPA, and other privacy and security standards. Access is governed by University Policy and other terms and conditions.
The NetID is the unique electronic identifier, which in conjunction with a password and multi-factor authentication (where applicable) permits secure access to non-public Cornell resources and information. NetIDs are unique and permanent. The same NetID is never reassigned to more than one individual; if someone leaves the university and returns later, the original NetID is reactivated.
Current Cornell faculty, students, and staff have free, unlimited access to LinkedIn Learning's online library of high-quality training videos featuring the latest software, creative, and business skills. Access over 11,000 online courses designed for all experience levels.
A website containing a list of approved verified university communications.
Technical service offering supporting Office of the University Registrar.