My Recently Visited Services
Storage and retrieval of keys used for whole disk encryption on CIT managed devices.
Endpoint tools that are used to implement Endpoint Management solutions.
BeyondTrust Remote Support (formerly known as Bomgar) is Cornell's "Remote Assistance" tool. CIT provides remote assistance capabilities for technology support providers (TSPS) that allow TSPs to access an end-user's computer to resolve a problem without the need for an on-site visit.
IT Infrastructure Monitoring enables IT staff to track and respond to the performance of IT infrastructure, including servers, network equipment, and other devices.
Vulnerability scanning of machines (Windows, MacOS, Linux), available both on request from the IT Security Office and as self-service using scan-on-demand tools.
Vulnerability scanning of websites available both on request from the IT Security Office and as self-service using scan-on-demand tools.
Vulnerability scanning of server farms available both on request from the IT Security Office and as self-service using scan-on-demand tools.
Enables applications and devices to send mail through Cornell's email systems.
Warranty and non-warranty repair options for both Cornell-owned Dell and Cornell-owned and personal Apple desktop and laptop computers to the Cornell Community.
The NetID is the unique electronic identifier, which in conjunction with a password and multi-factor authentication (where applicable) permits secure access to non-public Cornell resources and information.
NetIDs are unique and permanent. The same NetID is never reassigned to more than one individual; if someone leaves the university and returns later, the original NetID is reactivated.
Cornell Guest IDs provide individuals with limited access to certain services that use central authentication.
Guest IDs grant the lowest level of access and should be used instead of Sponsored NetIDs whenever possible. Consultation with local technical support can determine if a Guest ID will suffice.
Password escrow provides a secure vault for storing and managing shared secretive information such as passwords, documents, and digital identities.
Cornell service accounts provide non-human identities with access to computing infrastructure that uses central authentication.
Management and support for Microsoft's Active Directory infrastructure.
Configuration and deployment of service management tools, including TeamDynamix.
Cornell offers Duo as the Multifactor Authentication solution for university systems.
The centrally provided backup and recovery service automatically backs up servers and simliar data stores, and allows restoration by the technical support provider (TSP) involved in managing the server. Server backups are provided by Cohesity Data Protect. Backups for endpoint devices (desktop and laptops) should use the Device Backup offering, Crashplan.
The Center for Teaching Innovation (CTI) provides web server space for deploying dynamic web pages. The Academic Dynamic Web Hosting service offers web hosting space for the purpose of course instruction and coursework for Cornell courses. This service is provided for course-related work by faculty, instructional staff, and students in active university courses.
The Center for Teaching Innovation (CTI) provides web server space for deploying static HTML-based web pages. Static websites are hosted on a shared Linux platform and are served using the Apache web server. By default, the service provides a UNIX shell account accessible via SSH and SFTP and a limited amount of disk space. Websites may use HTML, Javascript, cascading style sheets (CSS).
Cornell's Domain Name Service provides critical network protocols such as DNS, DHCP, and NTP.
The Managed Firewall service protects the campus networks with a system of distributed firewalls. These firewalls result in an efficient, economical, and flexible system that allows units at Cornell to control their necessary level of protection.
Support and installation of extensions and call management queues provided using Cornell's on-premise Avaya system.
Network Inventory Management is a service internal to Enterprise Network Services. Multiple teams within the organization require inventory procurement and management functions for internal engineering projects, daily operations, and capital construction and renovations. The service requires tight coordination with stakeholders and the use of inventory management processes, and established inventory management and financial tracking systems.