My Recently Visited Services
Automated Classroom Recording provides licensing for the remote recorder feature to automate the recording and publishing of classroom recordings.
The NetID is the unique electronic identifier, which in conjunction with a password and multi-factor authentication (where applicable) permits secure access to non-public Cornell resources and information. NetIDs are unique and permanent. The same NetID is never reassigned to more than one individual; if someone leaves the university and returns later, the original NetID is reactivated.
Physical computers and accessories for use by staff and faculty.
Cornell's Domain Name Service provides critical network protocols such as DNS, DHCP, and NTP.
Support and installation of extensions and call management queues provided using Cornell's on-premise Avaya system.
Process Automation provides workflow determined by individual departments and academic calendar constraints, as well as US government law and schedules updates. Includes systematic planning, coordination, monitoring, scheduling and directing of automated business processes for university departments, and managing (holding, canceling, rerunning, etc.) jobs already generated in the schedule. Also includes any on-demand job requests or manual job run requests.
Management and support for Microsoft's Active Directory Cloud Synchronization through Azure.
IT Risk, Governance, and Compliance Consultation with recommendations for remediation, safeguards, and security improvements.
Tickets that are sent to CIT with no service information and will require the field to be updated by the resource working the ticket within the CIT ticketing application. This form is necessary to allow request entry from customers that may not yet have a NetID, and therefore cannot enter a ticket through another service request form.
Consulting and configuration assistance for non-Cornell mailing services, such as Mailchimp.
Web accessibility evaluations, remediation, and general web accessibility support and information
Cornell Guest IDs provide individuals with limited access to certain services that use central authentication. Guest IDs grant the lowest level of access and should be used instead of Sponsored NetIDs whenever possible. Consultation with local technical support can determine if a Guest ID will suffice.
Warranty and non-warranty repair options for both Cornell-owned Dell and Cornell-owned and personal Apple desktop and laptop computers to the Cornell Community.
Cornell's AI Platform is a secure, private sandbox for accessing and experimenting with AI tools that comprises two complementary modules: AI Gateway and AI Agent Studio.
CU Print is a full-service printing solution available in high use campus areas including libraries, residence halls, and community centers.
The Single Sign-On service employs two different solutions. The first, Shibboleth, is a higher education community implementation of web single-sign-on using the SAML protocol. The advantage of using Shibboleth is that you can enable access to your site to users from other institutions that are members of the InCommon Federation.
The second, Azure SSO (formerly ADFS), is the solution for Microsoft services such as Office 365 and Azure.
Support and Administration of Identity Support Tools such as Help Hero.
The Student and Alumni Information System is built on Oracle's PeopleSoft Campus Solutions system, a comprehensive suite that Cornell uses to manage the student lifecycle.
Provides information when requested regarding Cornell IT Security Policy.
Email accounts include mailboxes, email addresses, and email forwarding associated with an email address. This includes account provisioning and account access, but not user login.
Providing information and training related to Phishing through the online Phishbowl database, and Phishing Simulations.
License assignment and distribution for centrally-managed software titles and packages that are not otherwise provided by fully-supported CIT services. Software cost, availability, eligibility criteria, and usage restrictions vary by title.