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License assignment and distribution for centrally-managed software titles and packages that are not otherwise provided by fully-supported CIT services. Software cost, availability, eligibility criteria, and usage restrictions vary by title.
Components of the printing service that are not managed by CUPrint, but that are made available through PrinterLogic and managed by CIT for CITSG customers.
Project management software offered to staff. It provides ticket tracking and workflow management features.
The Student and Alumni Information System is built on Oracle's PeopleSoft Campus Solutions system, a comprehensive suite that Cornell uses to manage the student lifecycle.
Web accessibility evaluations, remediation, and general web accessibility support and information
Lecture Capture is a self-service application that allows instructors to record lectures from their own computer, a classroom computer, or capture device.
The NetID is the unique electronic identifier, which in conjunction with a password and multi-factor authentication (where applicable) permits secure access to non-public Cornell resources and information. NetIDs are unique and permanent. The same NetID is never reassigned to more than one individual; if someone leaves the university and returns later, the original NetID is reactivated.
Longview is used by Cornell finance staff with budget oversight responsibilities for development, analysis, and forecasting of the operating, trustee, and capital budgets at Cornell.
BeyondTrust (formerly known as Bomgar) is Cornell's Remote Assistance tool. CIT provides remote assistance capabilities for technology support providers (TSPS) that allow TSPs to access an end-user's computer to resolve a problem without the need for an on-site visit.
Managing active directory groups that provision access to customer file shares. While those shares are mostly part of Shared File Services, there are currently some that are located on Managed Server machines. This offering is only provided by CIT for CITSG customers.
Automated Classroom Recording provides licensing for the remote recorder feature to automate the recording and publishing of classroom recordings.
Shared File Services (SFS) provides flexible and secure file storage which enables sharing of files between groups of users and computers.
Collaboration tools allow students, instructors, and teaching assistants to exchange resources in a number of different ways, depending on what is needed for a particular task.
The Single Sign-On service employs two different solutions. The first, Shibboleth, is a higher education community implementation of web single-sign-on using the SAML protocol. The advantage of using Shibboleth is that you can enable access to your site to users from other institutions that are members of the InCommon Federation.
The second, Azure SSO (formerly ADFS), is the solution for Microsoft services such as Office 365 and Azure.
System of record for all facilities building information.
Support for calendaring and calendar management through Microsoft Bookings.
Email accounts include mailboxes, email addresses, and email forwarding associated with an email address. This includes account provisioning and account access, but not user login.
Assessment tools aid in assessing and evaluating student learning and can provide different options to assess students beyond the traditional exam.
Management and support for Microsoft's Active Directory infrastructure.
Tickets that are sent to CIT with no service information and will require the field to be updated by the resource working the ticket within the CIT ticketing application. This form is necessary to allow request entry from customers that may not yet have a NetID, and therefore cannot enter a ticket through another service request form.
Google Drive is a collaboration service for Cornell, faculty, staff, and students which allows you to share and collaborate on documents and other files online.
Apps on Demand is Cornell's academic virtual endpoint service. It utilizes Amazon Workspaces Applications or Azure Virtual Desktop, to provide students and faculty access to desktop applications through their HTML5-capable web browsers. This service's main goal is to provide specialized software necessary for each course in a consistent, managed, and equitable way. Reducing technical and financial burdens on faculty and students.
Applications enabling regulatory compliance, reporting, and risk management for health and safety areas.
An e-list is a way to communicate with a number of people through a single email address. Whenever someone sends a message to an e-list address, that message goes out to everyone subscribed to the list.
Participation in e-lists hosted by CIT is free; there are no subscription fees for list owners or list members. Anyone who has access to email can take advantage of the service. CIT's e-list service uses a product called Lyris ListManager.