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Web accessibility evaluations, remediation, and general web accessibility support and information
Email accounts include mailboxes, email addresses, and email forwarding associated with an email address. This includes account provisioning and account access, but not user login.
Box is a free service for Cornell faculty, students, staff, and affiliates which allows you to share and collaborate on documents and other files online.
Support and configuration for cloud-based RingCentral accounts providing telephone service via desktop and mobile applications as well as desk phones.
Physical computers and accessories for use by staff and faculty.
Cornell's AI Platform is a secure, private sandbox for accessing and experimenting with AI tools that comprises two complementary modules: AI Gateway and AI Agent Studio.
CU Print is a full-service printing solution available in high use campus areas including libraries, residence halls, and community centers.
This service offering allows customers around campus to request personalized security awareness trainings. Whether unit level, department, team, or office, work with the Securitry Office to develop a custom presentation, training, and or security communication.
Tickets that are sent to CIT with no service information and will require the field to be updated by the resource working the ticket within the CIT ticketing application. This form is necessary to allow request entry from customers that may not yet have a NetID, and therefore cannot enter a ticket through another service request form.
License assignment and distribution for centrally-managed software titles and packages that are not otherwise provided by fully-supported CIT services. Software cost, availability, eligibility criteria, and usage restrictions vary by title.
Scheduling@Cornell is an academic and event scheduling application with a modern, intuitive interface that supports students, faculty, and staff in a variety of ways.
The Single Sign-On service employs two different solutions. The first, Shibboleth, is a higher education community implementation of web single-sign-on using the SAML protocol. The advantage of using Shibboleth is that you can enable access to your site to users from other institutions that are members of the InCommon Federation.
The second, Azure SSO (formerly ADFS), is the solution for Microsoft services such as Office 365 and Azure.
Develop and maintain reporting and business intelligence (BI) solutions from analysis and data modeling to querying and the implementation of reports and dashboards.
The centrally provided backup and recovery service automatically backs up servers and simliar data stores, and allows restoration by the technical support provider (TSP) involved in managing the server. Server backups are provided by Cohesity Data Protect. Backups for endpoint devices (desktop and laptops) should use the Device Backup offering, Crashplan.
The NetID is the unique electronic identifier, which in conjunction with a password and multi-factor authentication (where applicable) permits secure access to non-public Cornell resources and information. NetIDs are unique and permanent. The same NetID is never reassigned to more than one individual; if someone leaves the university and returns later, the original NetID is reactivated.
Secure connection to Cornell's IT resources hosted on the Ithaca supported networks.
A centrally-provided system for university departments and groups to store, archive, catalog, and publish large numbers of videos and other media collections for the web.
Scheduled maintenance, or diagnosis, troubleshooting, workaround, and repair, of installed AV systems.
OneDrive is a collaboration service for Cornell faculty, staff, students which allows you to share and collaborate on documents and other files online.
Endpoint tools that are used to implement Endpoint Management solutions.
Sponsored NetIDs are intended for use with contractors or other individuals who are not directly affiliated with Cornell but have a business purpose for needing access to Cornell services or systems.
Collaboration tools allow students, instructors, and teaching assistants to exchange resources in a number of different ways, depending on what is needed for a particular task.
Assessment tools aid in assessing and evaluating student learning and can provide different options to assess students beyond the traditional exam.
Physical space for computing needs, including filtered and unfiltered electrical power, available UPS, cooling, and network. The facilities are currently located on floors 6 and 7 of Rhodes Hall and in the CCC building.