My Recently Visited Services
License assignment and distribution for centrally-managed software titles and packages that are not otherwise provided by fully-supported CIT services. Software cost, availability, eligibility criteria, and usage restrictions vary by title.
Web accessibility evaluations, remediation, and general web accessibility support and information
Process Automation provides workflow determined by individual departments and academic calendar constraints, as well as US government law and schedules updates. Includes systematic planning, coordination, monitoring, scheduling and directing of automated business processes for university departments, and managing (holding, canceling, rerunning, etc.) jobs already generated in the schedule. Also includes any on-demand job requests or manual job run requests.
Support and installation of extensions and call management queues provided using Cornell's on-premise Avaya system.
CU Print is a full-service printing solution available in high use campus areas including libraries, residence halls, and community centers.
The NetID is the unique electronic identifier, which in conjunction with a password and multi-factor authentication (where applicable) permits secure access to non-public Cornell resources and information. NetIDs are unique and permanent. The same NetID is never reassigned to more than one individual; if someone leaves the university and returns later, the original NetID is reactivated.
Consulting and configuration assistance for non-Cornell mailing services, such as Mailchimp.
The Single Sign-On service employs two different solutions. The first, Shibboleth, is a higher education community implementation of web single-sign-on using the SAML protocol. The advantage of using Shibboleth is that you can enable access to your site to users from other institutions that are members of the InCommon Federation.
The second, Azure SSO (formerly ADFS), is the solution for Microsoft services such as Office 365 and Azure.
Tickets that are sent to CIT with no service information and will require the field to be updated by the resource working the ticket within the CIT ticketing application. This form is necessary to allow request entry from customers that may not yet have a NetID, and therefore cannot enter a ticket through another service request form.
Cornell offers Duo as the Multifactor Authentication solution for university systems.
Comprehensive database support for customer applications, including development, test, and production environments; backup and recovery; monitoring and response; and patch and upgrade support. (Not presently available to new customers.)
Email accounts include mailboxes, email addresses, and email forwarding associated with an email address. This includes account provisioning and account access, but not user login.
The Managed Firewall service protects the campus networks with a system of distributed firewalls. These firewalls result in an efficient, economical, and flexible system that allows units at Cornell to control their necessary level of protection.
Collaboration tool for storing, organizing, and sharing information.
Collaboration tools allow students, instructors, and teaching assistants to exchange resources in a number of different ways, depending on what is needed for a particular task.
Support and configuration for cloud-based RingCentral accounts providing telephone service via desktop and mobile applications as well as desk phones.
System of record for all facilities building information.
Collaboration tool for team workspace collaboration including meetings, chat, files, and tasks.
Management and support for Microsoft's Active Directory infrastructure.
IT@Cornell, Teaching & Learning Services provides web server space for deploying dynamic web pages. The Academic Dynamic Web Hosting service offers web hosting space for the purpose of course instruction and coursework for Cornell courses. This service is provided for course-related work by faculty, instructional staff, and students in active university courses.
Shared File Services (SFS) provides flexible and secure file storage which enables sharing of files between groups of users and computers.
IT@Cornell, Teaching & Learning Services provides web server space for deploying static HTML-based web pages. Static websites are hosted on a shared Linux platform and are served using the Apache web server. By default, the service provides a UNIX shell account accessible via SSH and SFTP and a limited amount of disk space. Websites may use HTML, Javascript, cascading style sheets (CSS).
Web-based learning management used by students and faculty. Enables faculty to manage and students to access course materials, assignments, communications, and more.