My Recently Visited Services

Tickets that are sent to CIT with no service information and will require the field to be updated by the resource working the ticket within the CIT ticketing application. This form is necessary to allow request entry from customers that may not yet have a NetID, and therefore cannot enter a ticket through another service request form.

CIT is offering a suite of security tools that will make users' data safer and more secure‚ and keep campus better informed in case of emergency.

License assignment and distribution for centrally-managed software titles and packages that are not otherwise provided by fully-supported CIT services. Software cost, availability, eligibility criteria, and usage restrictions vary by title.

A centrally-provided system for university departments and groups to store, archive, catalog, and publish large numbers of videos and other media collections for the web.

This does not exist in production as of 3/12/2026. Virtual managed Windows environment to be used for personal productivity needs of staff and faculty.

The Cornell Optional Email Alias (COEA) service allows eligible individuals to create a Cornell email address based on their name.

The mobile training lab is a reservable quantity of Chromebooks used to deliver training at campus locations.

This is used by facilities to track physical assets and maintenance tickets.

A fully featured mailbox that can be accessed by multiple individuals; useful when messages are intended for a particular purpose rather than a particular person, or if more than one person handles the incoming messages.

CU Print is a full-service printing solution available in high use campus areas including libraries, residence halls, and community centers.

Warranty and non-warranty repair options for both Cornell-owned Dell and Cornell-owned and personal Apple desktop and laptop computers to the Cornell Community.

Web accessibility evaluations, remediation, and general web accessibility support and information

Ally is a tool offered at Cornell to help you make your online course materials more accessible. Directly integrated into the learning management system, Ally checks all content in your course. It then provides you with a report rating the accessibility of the various components of your course.

Provides information when requested regarding Cornell IT Security Policy.

Centralized campus network connectivity provided to the Cornell community and guests.

Cornell offers Qualtrics as a centrally managed survey tool for research and complex quantitative and qualitative data collection and reporting. It supports academic, institutional, and operational research needs with advanced features for survey design, data analysis, and compliance with Institutional Review Board, FERPA, and other privacy and security standards. Access is governed by University Policy and other terms and conditions.

Current Cornell faculty, students, and staff have free, unlimited access to LinkedIn Learning's online library of high-quality training videos featuring the latest software, creative, and business skills. Access over 11,000 online courses designed for all experience levels.

Support and configuration for cloud-based RingCentral accounts providing telephone service via desktop and mobile applications as well as desk phones.

Google Drive is a collaboration service for Cornell, faculty, staff, and students which allows you to share and collaborate on documents and other files online.

Dynamic online spaces where students can reflect, publish, and share individual or collaborative content.

Cornell Guest IDs provide individuals with limited access to certain services that use central authentication. Guest IDs grant the lowest level of access and should be used instead of Sponsored NetIDs whenever possible. Consultation with local technical support can determine if a Guest ID will suffice.

IT Infrastructure Monitoring enables IT staff to track and respond to the performance of IT infrastructure, including servers, network equipment, and other devices.

Automated Classroom Recording provides licensing for the remote recorder feature to automate the recording and publishing of classroom recordings.

Web and video conferencing via Zoom is provided free of charge for current faculty, staff, students, and affiliates at all Cornell campuses.

The response to a reported or detected security compromise, such as a rejected Duo prompt, or suspicious account activity.