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Evaluation of site accessibility and options for remediation and improvement.

Manage and provision various network components, including wireless access points, switches, IP networks, jacks, and more.

Process Automation provides workflow determined by individual departments and academic calendar constraints, as well as US government law and schedules updates. Includes systematic planning, coordination, monitoring, scheduling and directing of automated business processes for university departments, and managing (holding, canceling, rerunning, etc.) jobs already generated in the schedule. Also includes any on-demand job requests or manual job run requests.

Instructor-led workshops and classes for the Cornell community. You can also request customized training.

Cornell's Domain Name Service provides critical network protocols such as DNS, DHCP, and NTP.

The Student and Alumni Information System is built on Oracle’s PeopleSoft Campus Solutions system, a comprehensive suite that Cornell uses to manage the student lifecycle. PeopleSoft Campus Solutions is used from recruiting and admissions to student services and alumni relations.

The Center for Teaching Innovation (CTI) provides web server space for deploying dynamic web pages. The Academic Dynamic Web Hosting service offers web hosting space for the purpose of course instruction and coursework for Cornell courses. This service is provided for course-related work by faculty, instructional staff, and students in active university courses.

Comprehensive data warehouse capability for university student, financial aid, admissions, grad school, and contributor relations information.

Scheduling@Cornell is an academic and event scheduling application with a modern, intuitive interface that supports students, faculty, and staff in a variety of ways.

Collaboration tools allow students, instructors, and teaching assistants to exchange resources in a number of different ways, depending on what is needed for a particular task.

Ally is a tool offered at Cornell to help you make your online course materials more accessible. Directly integrated into the learning management system, Ally checks all content in your course. It then provides you with a report rating the accessibility of the various components of your course.

Document Management and Workflow allows for the electronic ingestion of both paper as well as existing electronic documents into a repository. Documents stored in the repository are indexed with a set of meta-data which enables quick search and retrieval. Along with the advantages gained from quick search and retrieval, documents are also able to be added to custom designed workflows that match your business process. Workflows have the ability to be as simple as you need them to be but also to employ sophisticated automation and integration with other systems, further saving time and increasing efficiencies.

Web-based and downloadable productivity software from Microsoft.

Endpoint Protection software protects your computer from viruses and other malicious software and can help contain threats.

IT Infrastructure Monitoring enables IT staff to track and respond to the performance of IT infrastructure, including servers, network equipment, and other devices.

OneDrive is a collaboration service for Cornell faculty, staff, students which allows you to share and collaborate on documents and other files online.

License assignment and distribution for centrally-managed software titles and packages that are not otherwise provided by fully-supported CIT services. Software cost, availability, eligibility criteria, and usage restrictions vary by title.

Shared File Services (SFS) provides flexible and secure file storage which enables sharing of files between groups of users and computers.

BeyondTrust Remote Support (formerly known as Bomgar) is Cornell's "Remote Assistance" tool. CIT provides remote assistance capabilities for technology support providers (TSPS) that allow TSPs to access an end-user's computer to resolve a problem without the need for an on-site visit.

Cornell's AI Platform is a secure, private "sandbox" for accessing and experimenting with AI tools that comprises two complementary modules: AI Gateway and AI Agent Studio.

AI Gateway allows you to access frontier models such as Google Gemini, Anthropic Claude, OpenAI GPT, and experiment with other models like Mistral, AWS Nova and Grok, all in a secure Cornell environment. It also enables you to power tools like Claude Code and OpenWebUI, and to seamlessly integrate AI into your custom scripts.

AI Agent Studio allows teams to build, manage, and govern AI agents and workflows that run on schedules or respond to specific triggers, while providing observability and auditing tools.

The AI Platform is currently in a pilot phase, and we are actively seeking collaborators to help shape the future of AI at Cornell.

CU Print is a full-service printing solution available in high use campus areas including libraries, residence halls, and community centers.

Technical service offering supporting Office of the University Registrar.

Email accounts include mailboxes, email addresses, and email forwarding associated with an email address. This includes account provisioning and account access, but not user login.

Support and configuration for cloud-based RingCentral accounts providing telephone service via desktop and mobile applications as well as desk phones.

A fully featured mailbox that can be accessed by multiple individuals; useful when messages are intended for a particular purpose rather than a particular person, or if more than one person handles the incoming messages.