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Enables consistent, scalable service delivery through a shared service management platform that supports customer engagement, operational insight, automation, and data-driven decision-making.
Web accessibility evaluations, remediation, and general web accessibility support and information
Cornell's AI Platform is a secure, private sandbox for accessing and experimenting with AI tools that comprises two complementary modules: AI Gateway and AI Agent Studio.
Email accounts include mailboxes, email addresses, and email forwarding associated with an email address. This includes account provisioning and account access, but not user login.
Support and configuration for cloud-based RingCentral accounts providing telephone service via desktop and mobile applications as well as desk phones.
The NetID is the unique electronic identifier, which in conjunction with a password and multi-factor authentication (where applicable) permits secure access to non-public Cornell resources and information. NetIDs are unique and permanent. The same NetID is never reassigned to more than one individual; if someone leaves the university and returns later, the original NetID is reactivated.
Installation and support for blue light, elevator, and building emergency phones.
Consulting, Development, and Issue/Troubleshooting for Facilities Billing Systems.
CU Print is a full-service printing solution available in high use campus areas including libraries, residence halls, and community centers.
License assignment and distribution for centrally-managed software titles and packages that are not otherwise provided by fully-supported CIT services. Software cost, availability, eligibility criteria, and usage restrictions vary by title.
Travel, expense, and reimbursement management for university travel.
A website containing a list of approved verified university communications.
CUView is a centrally supported digital signage service, which allows departments to display content on flat-panel monitors in locations of their choice. Through an integration with the Cornell University Police Department's Alertus service, digital signage displays also distribute official bulletins, information, and instructions during campus emergencies.
Ally is a tool offered at Cornell to help you make your online course materials more accessible. Directly integrated into the learning management system, Ally checks all content in your course. It then provides you with a report rating the accessibility of the various components of your course.
The response to a reported or detected security compromise, such as a rejected Duo prompt, or suspicious account activity.
Support and Administration of Identity Support Tools such as Help Hero.
Electronic Lab Notebook software can be used by students and researchers for organizing laboratory data, saving historical versions of files, sharing information, and collaborating with others.
The Managed Firewall service protects the campus networks with a system of distributed firewalls. These firewalls result in an efficient, economical, and flexible system that allows units at Cornell to control their necessary level of protection.
Applications and infrastructure supporting campus and campus community safety.
All active students, faculty, and staff have access to Skillsoft's online learning and books through Cornell's enterprise account. Enjoy access to thousands of courses, videos, resources, and books.
This is used by facilities to track physical assets and maintenance tickets.
The Student Engagement Platform service offering provides tools for Student Services and other offices to manage student support and communication, and measure engagement in both academic and non-academic activities.
IT@Cornell, Teaching & Learning Services provides web server space for deploying static HTML-based web pages. Static websites are hosted on a shared Linux platform and are served using the Apache web server. By default, the service provides a UNIX shell account accessible via SSH and SFTP and a limited amount of disk space. Websites may use HTML, Javascript, cascading style sheets (CSS).