My Recently Visited Services

Longview is used by Cornell finance staff with budget oversight responsibilities for development, analysis, and forecasting of the operating, trustee, and capital budgets at Cornell.


Provides a centralized solution for tracking and managing endpoint hardware assets using the Sassafras tool, the university’s system of record. Campus units are onboarded by invitation and supported with best practices, documentation, and reporting tools for effective lifecycle management.


Web accessibility evaluations, remediation, and general web accessibility support and information


Assessment tools aid in assessing and evaluating student learning and can provide different options to assess students beyond the traditional exam.


Email accounts include mailboxes, email addresses, and email forwarding associated with an email address. This includes account provisioning and account access, but not user login.


Video On Demand is a web-based portal that allows faculty and staff to upload, edit, manage, and host videos and other media. Share videos with a group or individuals or embed videos to a website of your choice.


Applications enabling regulatory compliance, reporting, and risk management for health and safety areas.


Manage and provision various network components, including wireless access points, switches, IP networks, jacks, and more.


CU Print is a full-service printing solution available in high use campus areas including libraries, residence halls, and community centers.


Lecture Capture is a self-service application that allows instructors to record lectures from their own computer, a classroom computer, or capture device.


Physical computers and accessories for use by staff and faculty.


IT@Cornell, Teaching & Learning Services provides web server space for deploying dynamic web pages. The Academic Dynamic Web Hosting service offers web hosting space for the purpose of course instruction and coursework for Cornell courses. This service is provided for course-related work by faculty, instructional staff, and students in active university courses.


Web-based and downloadable productivity software from Microsoft.


Document Management and Workflow allows for the electronic ingestion of both paper as well as existing electronic documents into a repository. Documents stored in the repository are indexed with a set of meta-data which enables quick search and retrieval. Along with the advantages gained from quick search and retrieval, documents are also able to be added to custom designed workflows that match your business process. Workflows have the ability to be as simple as you need them to be but also to employ sophisticated automation and integration with other systems, further saving time and increasing efficiencies.


Support and installation of extensions and call management queues provided using Cornell's on-premise Avaya system.


Provides fully-managed virtual and physical Linux and Windows servers on-premises and in the cloud.


Project management software offered to staff. It provides bug and issue tracking and project management capability.


The NetID is the unique electronic identifier, which in conjunction with a password and multi-factor authentication (where applicable) permits secure access to non-public Cornell resources and information. NetIDs are unique and permanent. The same NetID is never reassigned to more than one individual; if someone leaves the university and returns later, the original NetID is reactivated.


This should actually be a service activity of Endpoint Tools: Applications that are used to distribute software to managed endpoints, such as Self-Service (JAMF/macOS and iOS) and Software Center (Configuration Manager/Windows.


Password escrow provides a secure vault for storing and managing shared secretive information such as passwords, documents, and digital identities.


Cornell's AI Platform is a secure, private sandbox for accessing and experimenting with AI tools that comprises two complementary modules: AI Gateway and AI Agent Studio.


Enables consistent, scalable service delivery through a shared service management platform that supports customer engagement, operational insight, automation, and data-driven decision-making.


Provides a data-protected version of Microsoft Copilot, a browser-based generative AI environment.


Tickets that are sent to CIT with no service information and will require the field to be updated by the resource working the ticket within the CIT ticketing application. This form is necessary to allow request entry from customers that may not yet have a NetID, and therefore cannot enter a ticket through another service request form.