My Recently Visited Services

License assignment and distribution for centrally-managed software titles and packages that are not otherwise provided by fully-supported CIT services. Software cost, availability, eligibility criteria, and usage restrictions vary by title.


Configuration and deployment of service management tools, including TeamDynamix.


Evaluation of site accessibility and options for remediation and improvement.


Physical computers and accessories for use by staff and faculty.


Support and configuration for cloud-based RingCentral accounts providing telephone service via desktop and mobile applications as well as desk phones.


CIT’s AI Innovation Lab provides a structured environment to design and test AI-driven solutions that address real challenges faced across the university. Through short-term experiments, faculty, staff, and students collaborate to explore responsible and creative uses of generative AI that support teaching, learning, research, and operations.


The Campus and External Engagement Platform service offering provides basic CRM functionality for employees with job responsibilities of engaging/managing relationships with external organizations. As requested by the Provost's office, this centralized system will consolidate disparate efforts across campus.


Dynamic online spaces where students can reflect, publish, and share individual or collaborative content.


OneDrive is a collaboration service for Cornell faculty, staff, students which allows you to share and collaborate on documents and other files online.


Automated Classroom Recording provides licensing for the remote recorder feature to automate the recording and publishing of classroom recordings.


Support for calendaring and calendar management through Microsoft Bookings.


The Single Sign-On service employs two different solutions. The first, Shibboleth, is a higher education community implementation of web single-sign-on using the SAML protocol. The advantage of using Shibboleth is that you can enable access to your site to users from other institutions that are members of the InCommon Federation.

The second, Azure SSO (formerly ADFS), is the solution for Microsoft services such as Office 365 and Azure.


End-to-end custom web solutions and support for the Cornell community.


Ally is a tool offered at Cornell to help you make your online course materials more accessible. Directly integrated into the learning management system, Ally checks all content in your course. It then provides you with a report rating the accessibility of the various components of your course.


The AI Gateway gives faculty and staff the ability to integrate safe, secure, and private AI models and gated AI products with existing systems and technology. Usage is tracked by organization, team, and API key.


Project management software offered to staff. It provides ticket tracking and workflow management features.


Shared File Services (SFS) provides flexible and secure file storage which enables sharing of files between groups of users and computers.


Support and installation of extensions and call management queues provided using Cornell's on-premise Avaya system.


Consulting and configuration assistance for non-Cornell mailing services, such as Mailchimp.


BeyondTrust (formerly known as Bomgar) is Cornell's "Remote Assistance" tool. CIT provides remote assistance capabilities for technology support providers (TSPS) that allow TSPs to access an end-user's computer to resolve a problem without the need for an on-site visit.


Box is a free service for Cornell faculty, students, staff, and affiliates which allows you to share and collaborate on documents and other files online.


Management and support for Microsoft's Active Directory infrastructure.


CU Print is a full-service printing solution available in high use campus areas including libraries, residence halls, and community centers.


This is used by facilities to track physical assets and maintenance tickets.