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Collaboration tools allow students, instructors, and teaching assistants to exchange resources in a number of different ways, depending on what is needed for a particular task.
Evaluation of site accessibility and options for remediation and improvement.
Email accounts include mailboxes, email addresses, and email forwarding associated with an email address. This includes account provisioning and account access, but not user login.
Configuration and deployment of service management tools, including TeamDynamix.
CU Print is a full-service printing solution available in high use campus areas including libraries, residence halls, and community centers.
Dynamic online spaces where students can reflect, publish, and share individual or collaborative content.
The Single Sign-On service employs two different solutions. The first, Shibboleth, is a higher education community implementation of web single-sign-on using the SAML protocol. The advantage of using Shibboleth is that you can enable access to your site to users from other institutions that are members of the InCommon Federation.
The second, Azure SSO (formerly ADFS), is the solution for Microsoft services such as Office 365 and Azure.
The Campus and External Engagement Platform service offering provides basic CRM functionality for employees with job responsibilities of engaging/managing relationships with external organizations. As requested by the Provost's office, this centralized system will consolidate disparate efforts across campus.
IT Infrastructure Monitoring enables IT staff to track and respond to the performance of IT infrastructure, including servers, network equipment, and other devices.
Support and configuration for cloud-based RingCentral accounts providing telephone service via desktop and mobile applications as well as desk phones.
End-to-end custom web solutions and support for the Cornell community.
Cornell offers Qualtrics as a centrally managed survey tool for research and complex quantitative and qualitative data collection and reporting. It supports academic, institutional, and operational research needs with advanced features for survey design, data analysis, and compliance with Institutional Review Board, FERPA, and other privacy and security standards. Access is governed by University Policy and other terms and conditions.
Management and support for Microsoft's Active Directory infrastructure.
The centrally provided backup and recovery service automatically backs up servers and simliar data stores, and allows restoration by the technical support provider (TSP) involved in managing the server. Server backups are provided by Cohesity Data Protect. Backups for endpoint devices (desktop and laptops) should use the Device Backup offering, Crashplan.
License assignment and distribution for centrally-managed software titles and packages that are not otherwise provided by fully-supported CIT services. Software cost, availability, eligibility criteria, and usage restrictions vary by title.
Audio-visual support for both hybrid and virtual meetings, presentations, concerts, and other events that use AV/IT infrastructure and facilities. Creation of media assets for instruction, outreach, and internal communications.
Centralized campus network connectivity provided to the Cornell community and guests.
Web-based learning management used by students and faculty. Enables faculty to manage and students to access course materials, assignments, communications, and more.
The response to a reported or detected security compromise, such as a rejected Duo prompt, or suspicious account activity.
Assessment tools aid in assessing and evaluating student learning and can provide different options to assess students beyond the traditional exam.
Offers the Cornell community advice regarding AI on campus. This includes (but is not limited to): how to leverage AI for a specific task; ethics and responsible use of AI; how AI can benefit a team, department, or project; understand what tools are available; what tool to choose for any given project; provide advice about the use of generative AI; and prompt consulting.
System of record for all facilities building information.
Web-based and downloadable productivity software from Microsoft.
Scheduling@Cornell is an academic and event scheduling application with a modern, intuitive interface that supports students, faculty, and staff in a variety of ways.