My Recently Visited Services
Support and configuration for cloud-based RingCentral accounts providing telephone service via desktop and mobile applications as well as desk phones.
License assignment and distribution for centrally-managed software titles and packages that are not otherwise provided by fully-supported CIT services. Software cost, availability, eligibility criteria, and usage restrictions vary by title.
Centralized campus network connectivity provided to the Cornell community and guests.
Cornell Guest IDs provide individuals with limited access to certain services that use central authentication. Guest IDs grant the lowest level of access and should be used instead of Sponsored NetIDs whenever possible. Consultation with local technical support can determine if a Guest ID will suffice.
Assessment tools aid in assessing and evaluating student learning and can provide different options to assess students beyond the traditional exam.
Vulnerability scanning of machines (Windows, MacOS, Linux), available both on request from the IT Security Office and as self-service using scan-on-demand tools.
Web accessibility evaluations, remediation, and general web accessibility support and information
Financial applications used to manage and audit financial transactions across Cornell University.
End-to-end custom web solutions and support for the Cornell community.
Cornell's Domain Name Service provides critical network protocols such as DNS, DHCP, and NTP.
An e-list is a way to communicate with a number of people through a single email address. Whenever someone sends a message to an e-list address, that message goes out to everyone subscribed to the list.
Participation in e-lists hosted by CIT is free; there are no subscription fees for list owners or list members. Anyone who has access to email can take advantage of the service. CIT's e-list service uses a product called Lyris ListManager.
Develop and maintain reporting and business intelligence (BI) solutions from analysis and data modeling to querying and the implementation of reports and dashboards.
Cornell service accounts provide non-human identities with access to computing infrastructure that uses central authentication.
Scheduled maintenance, or diagnosis, troubleshooting, workaround, and repair, of installed AV systems.
A fully featured mailbox that can be accessed by multiple individuals; useful when messages are intended for a particular purpose rather than a particular person, or if more than one person handles the incoming messages.
Tickets that are sent to CIT with no service information and will require the field to be updated by the resource working the ticket within the CIT ticketing application. This form is necessary to allow request entry from customers that may not yet have a NetID, and therefore cannot enter a ticket through another service request form.
Electronic shopping cart for procurement needs of the university.
Design and installation of audio-visual technology in your classroom, office, conference room or other space.
Managed File Transfer Automation provides secure, automated data file transfers among Cornell’s ERP systems and between those systems and external partners. It is generally used for scheduled machine-to-machine file transfers rather than ad hoc user-to-user file transfers. It provides the ability to secure files in transit and at rest, and reporting and auditing of file activity.
Technical service offering supporting Office of the University Registrar.
Support and Administration of Identity Support Tools such as Help Hero.
Web and video conferencing via Zoom is provided free of charge for current faculty, staff, students, and affiliates at all Cornell campuses.
Management and support for Microsoft's Active Directory Cloud Synchronization through Azure.
Provides a data-protected version of Microsoft Copilot, a browser-based generative AI environment.