My Recently Visited Services

Support and configuration for cloud-based RingCentral accounts providing telephone service via desktop and mobile applications as well as desk phones.


Solutions for campus developers to create system-to-system integrations.


All active students, faculty, and staff have access to Skillsoft's online learning and books through Cornell's enterprise account. Enjoy access to thousands of courses, videos, resources, and books.


Cornell Guest IDs provide individuals with limited access to certain services that use central authentication.

Guest IDs grant the lowest level of access and should be used instead of Sponsored NetIDs whenever possible. Consultation with local technical support can determine if a Guest ID will suffice.


System of record for all facilities building information.


An e-list is a way to communicate with a number of people through a single email address. Whenever someone sends a message to an e-list address, that message goes out to everyone subscribed to the list. 

Participation in e-lists hosted by CIT is free; there are no subscription fees for list owners or list members. Anyone who has access to email can take advantage of the service. CIT's e-list service uses a product called Lyris ListManager.


We develop and implement communication strategies and marketing campaigns for Cornell's information technology (IT) products, services, and initiatives to raise awareness, build buy-in, stimulate growth, modify behavior, guide through changes, or respond to challenges. We also write, edit, and maintain technical documentation about Cornell's IT products and services to enable people to use technology as easily and intuitively as possible to get their work done.


Support for calendaring and calendar management through Microsoft Bookings.


Email accounts include mailboxes, email addresses, and email forwarding associated with an email address. This includes account provisioning and account access, but not user login.


The Cornell Optional Email Alias (COEA) service allows eligible individuals to create a Cornell email address based on their name.


Evaluation of site accessibility and options for remediation and improvement.


Ally is a tool offered at Cornell to help you make your online course materials more accessible. Directly integrated into the learning management system, Ally checks all content in your course. It then provides you with a report rating the accessibility of the various components of your course.


Sponsored NetIDs are intended for use with contractors or other individuals who are not directly affiliated with Cornell but have a business purpose for needing access to Cornell services or systems.


License assignment and distribution for centrally-managed software titles and packages that are not otherwise provided by fully-supported CIT services. Software cost, availability, eligibility criteria, and usage restrictions vary by title.


This is used by facilities to track physical assets and maintenance tickets.


Installation and support for blue light, elevator, and building emergency phones.


Current Cornell faculty, students, and staff have free, unlimited access to LinkedIn Learning's online library of high-quality training videos featuring the latest software, creative, and business skills. Access over 11,000 online courses designed for all experience levels.


Technical service offering supporting Office of the University Registrar.


Cornell's AI Platform is a secure, private "sandbox" for accessing and experimenting with AI tools that comprises two complementary modules: AI Gateway and AI Agent Studio.

AI Gateway allows you to access frontier models such as Google Gemini, Anthropic Claude, OpenAI GPT, and experiment with other models like Mistral, AWS Nova and Grok, all in a secure Cornell environment. It also enables you to power tools like Claude Code and OpenWebUI, and to seamlessly integrate AI into your custom scripts.

AI Agent Studio allows teams to build, manage, and govern AI agents and workflows that run on schedules or respond to specific triggers, while providing observability and auditing tools.

The AI Platform is currently in a pilot phase, and we are actively seeking collaborators to help shape the future of AI at Cornell.


The Center for Teaching Innovation (CTI) provides web server space for deploying static HTML-based web pages. Static websites are hosted on a shared Linux platform and are served using the Apache web server. By default, the service provides a UNIX shell account accessible via SSH and SFTP and a limited amount of disk space. Websites may use HTML, Javascript, cascading style sheets (CSS).


Manage and provision various network components, including wireless access points, switches, IP networks, jacks, and more.


Cornell service accounts provide non-human identities with access to computing infrastructure that uses central authentication.


Managed File Transfer Automation provides secure, automated data file transfers among Cornell’s ERP systems and between those systems and external partners. It is generally used for scheduled machine-to-machine file transfers rather than ad hoc user-to-user file transfers. It provides the ability to secure files in transit and at rest, and reporting and auditing of file activity.


The centrally provided backup and recovery service automatically backs up servers and simliar data stores, and allows restoration by the technical support provider (TSP) involved in managing the server. Server backups are provided by Cohesity Data Protect. Backups for endpoint devices (desktop and laptops) should use the Device Backup offering, Crashplan.