My Recently Visited Services

Manage and provision various network components, including wireless access points, switches, IP networks, jacks, and more.


Support and installation of extensions and call management queues provided using Cornell's on-premise Avaya system.


Evaluation of site accessibility and options for remediation and improvement.


Support and configuration for cloud-based RingCentral accounts providing telephone service via desktop and mobile applications as well as desk phones.


Physical computers and accessories for use by staff and faculty.


Collaboration tool for team workspace collaboration including meetings, chat, files, and tasks.


Applications and infrastructure supporting campus and campus community safety.


Email accounts include mailboxes, email addresses, and email forwarding associated with an email address. This includes account provisioning and account access, but not user login.


Ally is a tool offered at Cornell to help you make your online course materials more accessible. Directly integrated into the learning management system, Ally checks all content in your course. It then provides you with a report rating the accessibility of the various components of your course.


Providing information and training related to Phishing through the online Phishbowl database, and Phishing Simulations.


The Electronic Signature service, using Adobe Sign, gives you the ability to send documents and collect signatures electronically for approval. Adobe Sign works within your existing systems and processes, and the e-signatures are secure and legal. You can also digitize existing signing processes, such as applications, enrollments, or other form-based documents.


CU Print is a full-service printing solution available in high use campus areas including libraries, residence halls, and community centers.


The NetID is the unique electronic identifier, which in conjunction with a password and multi-factor authentication (where applicable) permits secure access to non-public Cornell resources and information.

NetIDs are unique and permanent. The same NetID is never reassigned to more than one individual; if someone leaves the university and returns later, the original NetID is reactivated.


Support for calendaring and calendar management through Microsoft Bookings.


The implementation of a security measure to block a NetID, IP address, or MAC address from accessing the Cornell Network. This is typically in response to detecting malware or an instance of copyright infringement.


Facilities communications to all members of a constituency (such as all faculty, staff, or students) or to large numbers of recipients in one or more constituencies that can be used for announcements and outreach.


The Single Sign-On service employs two different solutions. The first, Shibboleth, is a higher education community implementation of web single-sign-on using the SAML protocol. The advantage of using Shibboleth is that you can enable access to your site to users from other institutions that are members of the InCommon Federation.

The second, Azure SSO (formerly ADFS), is the solution for Microsoft services such as Office 365 and Azure.


The Student Engagement Platform service offering provides tools for Student Services and other offices to manage student support and communication, and measure engagement in both academic and non-academic activities.


Web-based learning management used by students and faculty. Enables faculty to manage and students to access course materials, assignments, communications, and more.


Computer equipment available for short-term use.


Cornell's AI Platform is a secure, private "sandbox" for accessing and experimenting with AI tools that comprises two complementary modules: AI Gateway and AI Agent Studio.

AI Gateway allows you to access frontier models such as Google Gemini, Anthropic Claude, OpenAI GPT, and experiment with other models like Mistral, AWS Nova and Grok, all in a secure Cornell environment. It also enables you to power tools like Claude Code and OpenWebUI, and to seamlessly integrate AI into your custom scripts.

AI Agent Studio allows teams to build, manage, and govern AI agents and workflows that run on schedules or respond to specific triggers, while providing observability and auditing tools.

The AI Platform is currently in a pilot phase, and we are actively seeking collaborators to help shape the future of AI at Cornell.


Configuration and deployment of service management tools, including TeamDynamix.


Instructor-led workshops and classes for the Cornell community. You can also request customized training.


The centrally provided backup and recovery service automatically backs up servers and simliar data stores, and allows restoration by the technical support provider (TSP) involved in managing the server. Server backups are provided by Cohesity Data Protect. Backups for endpoint devices (desktop and laptops) should use the Device Backup offering, Crashplan.