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License assignment and distribution for centrally-managed software titles and packages that are not otherwise provided by fully-supported CIT services. Software cost, availability, eligibility criteria, and usage restrictions vary by title.
Email accounts include mailboxes, email addresses, and email forwarding associated with an email address. This includes account provisioning and account access, but not user login.
Cornell's AI Platform is a secure, private sandbox for accessing and experimenting with AI tools that comprises two complementary modules: AI Gateway and AI Agent Studio.
Web accessibility evaluations, remediation, and general web accessibility support and information
Design and installation of audio-visual technology in your classroom, office, conference room or other space.
Physical space for computing needs, including filtered and unfiltered electrical power, available UPS, cooling, and network. The facilities are currently located on floors 6 and 7 of Rhodes Hall and in the CCC building.
The Campus and External Engagement Platform service offering provides basic CRM functionality for employees with job responsibilities of engaging/managing relationships with external organizations. As requested by the Provost's office, this centralized system will consolidate disparate efforts across campus.
Cornell Guest IDs provide individuals with limited access to certain services that use central authentication. Guest IDs grant the lowest level of access and should be used instead of Sponsored NetIDs whenever possible. Consultation with local technical support can determine if a Guest ID will suffice.
These free AI tools allow students, faculty, and staff access to capable GenAI tools that can support university work, study, and research.
Cornell offers Duo as the Multifactor Authentication solution for university systems.
CU Print is a full-service printing solution available in high use campus areas including libraries, residence halls, and community centers.
Support and configuration for cloud-based RingCentral accounts providing telephone service via desktop and mobile applications as well as desk phones.
Providing information and training related to Phishing through the online Phishbowl database, and Phishing Simulations.
Longview is used by Cornell finance staff with budget oversight responsibilities for development, analysis, and forecasting of the operating, trustee, and capital budgets at Cornell.
BeyondTrust (formerly known as Bomgar) is Cornell's Remote Assistance tool. CIT provides remote assistance capabilities for technology support providers (TSPS) that allow TSPs to access an end-user's computer to resolve a problem without the need for an on-site visit.
Tickets that are sent to CIT with no service information and will require the field to be updated by the resource working the ticket within the CIT ticketing application. This form is necessary to allow request entry from customers that may not yet have a NetID, and therefore cannot enter a ticket through another service request form.
Cornell offers Qualtrics as a centrally managed survey tool for research and complex quantitative and qualitative data collection and reporting. It supports academic, institutional, and operational research needs with advanced features for survey design, data analysis, and compliance with Institutional Review Board, FERPA, and other privacy and security standards. Access is governed by University Policy and other terms and conditions.
Scan student work for matched text by comparing the work to a large repository of student work, publications, and material on the Internet. Available through an interface built into the course management system.
Web and video conferencing via Zoom is provided free of charge for current faculty, staff, students, and affiliates at all Cornell campuses.
Scheduling@Cornell is an academic and event scheduling application with a modern, intuitive interface that supports students, faculty, and staff in a variety of ways.
The mobile training lab is a reservable quantity of Chromebooks used to deliver training at campus locations.
CUView is a centrally supported digital signage service, which allows departments to display content on flat-panel monitors in locations of their choice. Through an integration with the Cornell University Police Department's Alertus service, digital signage displays also distribute official bulletins, information, and instructions during campus emergencies.
A centrally-provided system for university departments and groups to store, archive, catalog, and publish large numbers of videos and other media collections for the web.