My Recently Visited Services
Evaluation of site accessibility and options for remediation and improvement.
BeyondTrust (formerly known as Bomgar) is Cornell's "Remote Assistance" tool. CIT provides remote assistance capabilities for technology support providers (TSPS) that allow TSPs to access an end-user's computer to resolve a problem without the need for an on-site visit.
The NetID is the unique electronic identifier, which in conjunction with a password and multi-factor authentication (where applicable) permits secure access to non-public Cornell resources and information.
NetIDs are unique and permanent. The same NetID is never reassigned to more than one individual; if someone leaves the university and returns later, the original NetID is reactivated.
CIT’s AI Innovation Lab provides a structured environment to design and test AI-driven solutions that address real challenges faced across the university. Through short-term experiments, faculty, staff, and students collaborate to explore responsible and creative uses of generative AI that support teaching, learning, research, and operations.
Support and configuration for cloud-based RingCentral accounts providing telephone service via desktop and mobile applications as well as desk phones.
Network Inventory Management is a service internal to Enterprise Network Services. Multiple teams within the organization require inventory procurement and management functions for internal engineering projects, daily operations, and capital construction and renovations. The service requires tight coordination with stakeholders and the use of inventory management processes, and established inventory management and financial tracking systems.
Management and support for Microsoft's Active Directory infrastructure.
The Single Sign-On service employs two different solutions. The first, Shibboleth, is a higher education community implementation of web single-sign-on using the SAML protocol. The advantage of using Shibboleth is that you can enable access to your site to users from other institutions that are members of the InCommon Federation.
The second, Azure SSO (formerly ADFS), is the solution for Microsoft services such as Office 365 and Azure.
The AI Gateway gives faculty and staff the ability to integrate safe, secure, and private AI models and gated AI products with existing systems and technology. Usage is tracked by organization, team, and API key.
Offers the Cornell community advice regarding AI on campus. This includes (but is not limited to): how to leverage AI for a specific task; ethics and responsible use of AI; how AI can benefit a team, department, or project; understand what tools are available; what tool to choose for any given project; provide advice about the use of generative AI; and prompt consulting.
Applications and infrastructure supporting campus and campus community safety.
Process Automation provides workflow determined by individual departments and academic calendar constraints, as well as US government law and schedules updates. Includes systematic planning, coordination, monitoring, scheduling and directing of automated business processes for university departments, and managing (holding, canceling, rerunning, etc.) jobs already generated in the schedule. Also includes any on-demand job requests or manual job run requests.
Managed File Transfer Automation provides secure, automated data file transfers among Cornell’s ERP systems and between those systems and external partners. It is generally used for scheduled machine-to-machine file transfers rather than ad hoc user-to-user file transfers. It provides the ability to secure files in transit and at rest, and reporting and auditing of file activity.
Document Management and Workflow allows for the electronic ingestion of both paper as well as existing electronic documents into a repository. Documents stored in the repository are indexed with a set of meta-data which enables quick search and retrieval. Along with the advantages gained from quick search and retrieval, documents are also able to be added to custom designed workflows that match your business process. Workflows have the ability to be as simple as you need them to be but also to employ sophisticated automation and integration with other systems, further saving time and increasing efficiencies.
The Electronic Signature service, using Adobe Sign, gives you the ability to send documents and collect signatures electronically for approval. Adobe Sign works within your existing systems and processes, and the e-signatures are secure and legal. You can also digitize existing signing processes, such as applications, enrollments, or other form-based documents.
Scheduling@Cornell is an academic and event scheduling application with a modern, intuitive interface that supports students, faculty, and staff in a variety of ways.
Warranty and non-warranty repair options for both Cornell-owned Dell and Cornell-owned and personal Apple desktop and laptop computers to the Cornell Community.
Physical computers and accessories for use by staff and faculty.
Project management software offered to staff. It provides ticket tracking and workflow management features.
End-to-end custom web solutions and support for the Cornell community.
The Student and Alumni Information System is built on Oracle’s PeopleSoft Campus Solutions system, a comprehensive suite that Cornell uses to manage the student lifecycle. PeopleSoft Campus Solutions is used from recruiting and admissions to student services and alumni relations.
CU Print is a full-service printing solution available in high use campus areas including libraries, residence halls, and community centers.
The Center for Teaching Innovation (CTI) provides web server space for deploying dynamic web pages. The Academic Dynamic Web Hosting service offers web hosting space for the purpose of course instruction and coursework for Cornell courses. This service is provided for course-related work by faculty, instructional staff, and students in active university courses.
Collaboration tools allow students, instructors, and teaching assistants to exchange resources in a number of different ways, depending on what is needed for a particular task.