My Recently Visited Services
Cornell's AI Platform is a secure, private sandbox for accessing and experimenting with AI tools that comprises two complementary modules: AI Gateway and AI Agent Studio.
CU Print is a full-service printing solution available in high use campus areas including libraries, residence halls, and community centers.
License assignment and distribution for centrally-managed software titles and packages that are not otherwise provided by fully-supported CIT services. Software cost, availability, eligibility criteria, and usage restrictions vary by title.
Physical computers and accessories for use by staff and faculty.
Tickets that are sent to CIT with no service information and will require the field to be updated by the resource working the ticket within the CIT ticketing application. This form is necessary to allow request entry from customers that may not yet have a NetID, and therefore cannot enter a ticket through another service request form.
Consulting, Development, and Issue/Troubleshooting for Facilities Billing Systems.
This is used by facilities to track physical assets and maintenance tickets.
Cornell offers Duo as the Multifactor Authentication solution for university systems.
Box is a free service for Cornell faculty, students, staff, and affiliates which allows you to share and collaborate on documents and other files online.
Financial applications used to manage and audit financial transactions across Cornell University.
The centrally provided backup and recovery service automatically backs up servers and simliar data stores, and allows restoration by the technical support provider (TSP) involved in managing the server. Server backups are provided by Cohesity Data Protect. Backups for endpoint devices (desktop and laptops) should use the Device Backup offering, Crashplan.
The Electronic Signature service, using Adobe Sign, gives you the ability to send documents and collect signatures electronically for approval. Adobe Sign works within your existing systems and processes, and the e-signatures are secure and legal. You can also digitize existing signing processes, such as applications, enrollments, or other form-based documents.
Provides information when requested regarding Cornell IT Security Policy.
Web accessibility evaluations, remediation, and general web accessibility support and information
IT Risk, Governance, and Compliance Consultation with recommendations for remediation, safeguards, and security improvements.
Provides tools for the Alumni Affairs and Development office to track and manage planned gift solicitations.
The NetID is the unique electronic identifier, which in conjunction with a password and multi-factor authentication (where applicable) permits secure access to non-public Cornell resources and information. NetIDs are unique and permanent. The same NetID is never reassigned to more than one individual; if someone leaves the university and returns later, the original NetID is reactivated.
Enables Cornell faculty and staff (but not students) to opt-in to use Amazon Web Services (AWS) and Azure services under a master contract between Cornell and Amazon or Microsoft respectively.
This does not exist in production as of 3/12/2026. Virtual managed Windows environment to be used for personal productivity needs of staff and faculty.
Professional services support to design and build advanced application deployment environments. This may take the form of a scoped engagement for a specific project, or an ongoing support arrangement, and can involve either DevOps support for cloud-native application deployments or custom integration of Managed Servers with cloud resources.
Technical service offering supporting Office of the University Registrar.
BeyondTrust (formerly known as Bomgar) is Cornell's Remote Assistance tool. CIT provides remote assistance capabilities for technology support providers (TSPS) that allow TSPs to access an end-user's computer to resolve a problem without the need for an on-site visit.
IT Infrastructure Monitoring enables IT staff to track and respond to the performance of IT infrastructure, including servers, network equipment, and other devices.