My Recently Visited Services

We develop and implement communication strategies and marketing campaigns for Cornell's information technology (IT) products, services, and initiatives to raise awareness, build buy-in, stimulate growth, modify behavior, guide through changes, or respond to challenges. We also write, edit, and maintain technical documentation about Cornell's IT products and services to enable people to use technology as easily and intuitively as possible to get their work done.


Vulnerability assessments for managed server [customers'] assets. Performed automatically by the IT Security Office.


Management and support for Microsoft's Active Directory infrastructure.


Applications and infrastructure supporting campus and campus community safety.


Managing active directory groups that provision access to customer file shares. While those shares are mostly part of Shared File Services, there are currently some that are located on Managed Server machines. This offering is only provided by CIT for CITSG customers.


Email accounts include mailboxes, email addresses, and email forwarding associated with an email address. This includes account provisioning and account access, but not user login.


Long-term storage of inactive data.


Project management software offered to staff. It provides bug and issue tracking and project management capability.


Management of the Directory data stores central to campus operations, supporting the LDAP protocol.


CU Print is a full-service printing solution available in high use campus areas including libraries, residence halls, and community centers.


Supports business intelligence and analytics needs by making data easily accessible for reporting and analysis. Comprises integration, storage, and retrieval of data, as well as performance tuning, security, and ongoing maintenance of the data warehouse infrastructure.


Longview is used by Cornell finance staff with budget oversight responsibilities for development, analysis, and forecasting of the operating, trustee, and capital budgets at Cornell.


Support and Administration of Identity Support Tools such as Help Hero.


Web accessibility evaluations, remediation, and general web accessibility support and information


BeyondTrust (formerly known as Bomgar) is Cornell's Remote Assistance tool. CIT provides remote assistance capabilities for technology support providers (TSPS) that allow TSPs to access an end-user's computer to resolve a problem without the need for an on-site visit.


Sponsored NetIDs are intended for use with contractors or other individuals who are not directly affiliated with Cornell but have a business purpose for needing access to Cornell services or systems.


The Electronic Signature service, using Adobe Sign, gives you the ability to send documents and collect signatures electronically for approval. Adobe Sign works within your existing systems and processes, and the e-signatures are secure and legal. You can also digitize existing signing processes, such as applications, enrollments, or other form-based documents.


Atlassian Confluence is a collaborative website, known as a wiki. Confluence uses a WYSIWYG interface (what you see is what you get) to make it easy to create, edit, link to, and share web pages. Confluence is a free service for Cornell-related work, projects, and research. New sites, called spaces, are available upon request.


CIT provides web server space for deploying dynamic web pages. The Academic Dynamic Web Hosting service offers web hosting space for the purpose of course instruction and coursework for Cornell courses. This service is provided for course-related work by faculty, instructional staff, and students in active university courses.


Microsoft Forms supports informal information gathering needs. Centrally managed and Integrated into the Microsoft 365 suite, it enables faculty, students, and staff to quickly create and distribute forms for administrative tasks, event feedback, and general-purpose surveys. Responses are stored directly in Excel files, simplifying data access and analysis.


Scheduling@Cornell is an academic and event scheduling application with a modern, intuitive interface that supports students, faculty, and staff in a variety of ways.


Collaboration tools allow students, instructors, and teaching assistants to exchange resources in a number of different ways, depending on what is needed for a particular task.


OneDrive is a collaboration service for Cornell faculty, staff, students which allows you to share and collaborate on documents and other files online.


Physical computers and accessories for use by staff and faculty.


Conventional polling system with students using purchased clickers (remotes) and the instructor using software to collect and display the responses.