My Recently Visited Services
BeyondTrust (formerly known as Bomgar) is Cornell's "Remote Assistance" tool. CIT provides remote assistance capabilities for technology support providers (TSPS) that allow TSPs to access an end-user's computer to resolve a problem without the need for an on-site visit.
Technical service offering supporting Office of the University Registrar.
Managing active directory groups that provision access to customer file shares. While those shares are mostly part of Shared File Services, there are currently some that are located on Managed Server machines. This offering is only provided by CIT for CITSG customers.
Warranty and non-warranty repair options for both Cornell-owned Dell and Cornell-owned and personal Apple desktop and laptop computers to the Cornell Community.
The AI Gateway gives faculty and staff the ability to integrate safe, secure, and private AI models and gated AI products with existing systems and technology. Usage is tracked by organization, team, and API key.
Evaluation of site accessibility and options for remediation and improvement.
Endpoint tools that are used to implement Endpoint Management solutions.
The Electronic Signature service, using Adobe Sign, gives you the ability to send documents and collect signatures electronically for approval. Adobe Sign works within your existing systems and processes, and the e-signatures are secure and legal. You can also digitize existing signing processes, such as applications, enrollments, or other form-based documents.
Apps on Demand is Cornell's academic virtual endpoint service. It utilizes Amazon AppStream 2.0 or Azure Virtual Desktop, to provide students and faculty access to desktop applications through their HTML5-capable web browsers. This service's main goal is to provide specialized software necessary for each course without requiring each student to purchase the application.
The NetID is the unique electronic identifier, which in conjunction with a password and multi-factor authentication (where applicable) permits secure access to non-public Cornell resources and information.
NetIDs are unique and permanent. The same NetID is never reassigned to more than one individual; if someone leaves the university and returns later, the original NetID is reactivated.
The mobile training lab is a reservable quantity of Chromebooks used to deliver training at campus locations.
Centralized campus network connectivity provided to the Cornell community and guests.
Solutions for campus developers to create system-to-system integrations.
End-to-end custom web solutions and support for the Cornell community.
Cornell service accounts provide non-human identities with access to computing infrastructure that uses central authentication.
Support and configuration for cloud-based RingCentral accounts providing telephone service via desktop and mobile applications as well as desk phones.
Physical computers and accessories for use by staff and faculty.
Applications that are used to distribute software to managed endpoints, such as Self-Service and Software Center.
Management of the Directory data stores central to campus operations, supporting the LDAP protocol.
Cooperative assistance with campus statekholders who require review of and/or data production tied to investigations.
Online-only polling system with students using a personal web-enabled device such as a smartphone, tablet, or laptop and the instructor using software to collect and display the responses.
Management and support for Microsoft's Active Directory infrastructure.
Managed File Transfer Automation provides secure, automated data file transfers among Cornell’s ERP systems and between those systems and external partners. It is generally used for scheduled machine-to-machine file transfers rather than ad hoc user-to-user file transfers. It provides the ability to secure files in transit and at rest, and reporting and auditing of file activity.