My Recently Visited Services

End-to-end custom web solutions and support for the Cornell community.


Tickets that are sent to CIT with no service information and will require the field to be updated by the resource working the ticket within the CIT ticketing application. This form is necessary to allow request entry from customers that may not yet have a NetID, and therefore cannot enter a ticket through another service request form.


An e-list is a way to communicate with a number of people through a single email address. Whenever someone sends a message to an e-list address, that message goes out to everyone subscribed to the list. 

Participation in e-lists hosted by CIT is free; there are no subscription fees for list owners or list members. Anyone who has access to email can take advantage of the service. CIT's e-list service uses a product called Lyris ListManager.


The NetID is the unique electronic identifier, which in conjunction with a password and multi-factor authentication (where applicable) permits secure access to non-public Cornell resources and information. NetIDs are unique and permanent. The same NetID is never reassigned to more than one individual; if someone leaves the university and returns later, the original NetID is reactivated.


Cornell's AI Platform is a secure, private sandbox for accessing and experimenting with AI tools that comprises two complementary modules: AI Gateway and AI Agent Studio.


Automated Classroom Recording provides licensing for the remote recorder feature to automate the recording and publishing of classroom recordings.


Management and support for Microsoft's Active Directory infrastructure.


Web accessibility evaluations, remediation, and general web accessibility support and information


Shared File Services (SFS) provides flexible and secure file storage which enables sharing of files between groups of users and computers.


Lecture Capture is a self-service application that allows instructors to record lectures from their own computer, a classroom computer, or capture device.


Enables applications and devices to send mail through Cornell's email systems.


Provides fully-managed virtual and physical Linux and Windows servers on-premises and in the cloud.


Dynamic and static hosting services.


Design and installation of audio-visual technology in your classroom, office, conference room or other space.


OneDrive is a collaboration service for Cornell faculty, staff, students which allows you to share and collaborate on documents and other files online.


Comprehensive database support for customer applications, including development, test, and production environments; backup and recovery; monitoring and response; and patch and upgrade support. (Not presently available to new customers.)


Endpoint Protection software protects your computer from viruses and other malicious software and can help contain threats.


Email accounts include mailboxes, email addresses, and email forwarding associated with an email address. This includes account provisioning and account access, but not user login.


Support and configuration for cloud-based RingCentral accounts providing telephone service via desktop and mobile applications as well as desk phones.


A fully featured mailbox that can be accessed by multiple individuals; useful when messages are intended for a particular purpose rather than a particular person, or if more than one person handles the incoming messages.


License assignment and distribution for centrally-managed software titles and packages that are not otherwise provided by fully-supported CIT services. Software cost, availability, eligibility criteria, and usage restrictions vary by title.


This is used by facilities to track physical assets and maintenance tickets.


Ally is a tool offered at Cornell to help you make your online course materials more accessible. Directly integrated into the learning management system, Ally checks all content in your course. It then provides you with a report rating the accessibility of the various components of your course.


All active students, faculty, and staff have access to Skillsoft's online learning and books through Cornell's enterprise account. Enjoy access to thousands of courses, videos, resources, and books.