My Recently Visited Services

Support and configuration for cloud-based RingCentral accounts providing telephone service via desktop and mobile applications as well as desk phones.


Atlassian Confluence is a collaborative website, known as a wiki. Confluence uses a WYSIWYG interface (what you see is what you get) to make it easy to create, edit, link to, and share web pages. Confluence is a free service for Cornell-related work, projects, and research. New sites, called spaces, are available upon request.


CU Print is a full-service printing solution available in high use campus areas including libraries, residence halls, and community centers.


Cornell's AI Platform is a secure, private sandbox for accessing and experimenting with AI tools that comprises two complementary modules: AI Gateway and AI Agent Studio.


Microsoft Forms supports informal information gathering needs. Centrally managed and Integrated into the Microsoft 365 suite, it enables faculty, students, and staff to quickly create and distribute forms for administrative tasks, event feedback, and general-purpose surveys. Responses are stored directly in Excel files, simplifying data access and analysis.


Box is a free service for Cornell faculty, students, staff, and affiliates which allows you to share and collaborate on documents and other files online.


BeyondTrust (formerly known as Bomgar) is Cornell's Remote Assistance tool. CIT provides remote assistance capabilities for technology support providers (TSPS) that allow TSPs to access an end-user's computer to resolve a problem without the need for an on-site visit.


Automated Classroom Recording provides licensing for the remote recorder feature to automate the recording and publishing of classroom recordings.


Web accessibility evaluations, remediation, and general web accessibility support and information


IT@Cornell, Teaching & Learning Services provides web server space for deploying dynamic web pages. The Academic Dynamic Web Hosting service offers web hosting space for the purpose of course instruction and coursework for Cornell courses. This service is provided for course-related work by faculty, instructional staff, and students in active university courses.


Technical service offering supporting Office of the University Registrar.


IT@Cornell, Teaching & Learning Services provides web server space for deploying static HTML-based web pages. Static websites are hosted on a shared Linux platform and are served using the Apache web server. By default, the service provides a UNIX shell account accessible via SSH and SFTP and a limited amount of disk space. Websites may use HTML, Javascript, cascading style sheets (CSS).


Solutions for campus developers to create system-to-system integrations.


Consulting and configuration assistance for non-Cornell mailing services, such as Mailchimp.


Dynamic and static hosting services.


Shared File Services (SFS) provides flexible and secure file storage which enables sharing of files between groups of users and computers.


Components of the printing service that are not managed by CUPrint, but that are made available through PrinterLogic and managed by CIT for CITSG customers.


This is used by facilities to track physical assets and maintenance tickets.


Assessment tools aid in assessing and evaluating student learning and can provide different options to assess students beyond the traditional exam.


Sponsored NetIDs are intended for use with contractors or other individuals who are not directly affiliated with Cornell but have a business purpose for needing access to Cornell services or systems.


Tickets that are sent to CIT with no service information and will require the field to be updated by the resource working the ticket within the CIT ticketing application. This form is necessary to allow request entry from customers that may not yet have a NetID, and therefore cannot enter a ticket through another service request form.


Ally is a tool offered at Cornell to help you make your online course materials more accessible. Directly integrated into the learning management system, Ally checks all content in your course. It then provides you with a report rating the accessibility of the various components of your course.


The NetID is the unique electronic identifier, which in conjunction with a password and multi-factor authentication (where applicable) permits secure access to non-public Cornell resources and information. NetIDs are unique and permanent. The same NetID is never reassigned to more than one individual; if someone leaves the university and returns later, the original NetID is reactivated.


This should actually be a service activity of Endpoint Tools: Applications that are used to distribute software to managed endpoints, such as Self-Service (JAMF/macOS and iOS) and Software Center (Configuration Manager/Windows.