My Recently Visited Services
Email accounts include mailboxes, email addresses, and email forwarding associated with an email address. This includes account provisioning and account access, but not user login.
Evaluation of site accessibility and options for remediation and improvement.
The NetID is the unique electronic identifier, which in conjunction with a password and multi-factor authentication (where applicable) permits secure access to non-public Cornell resources and information.
NetIDs are unique and permanent. The same NetID is never reassigned to more than one individual; if someone leaves the university and returns later, the original NetID is reactivated.
Atlassian Confluence is a collaborative website, known as a wiki. Confluence uses a WYSIWYG interface (what you see is what you get) to make it easy to create, edit, link to, and share web pages. Confluence is a free service for Cornell-related work, projects, and research. New sites, called spaces, are available upon request.
Provides a centralized solution for tracking and managing endpoint hardware assets using the Sassafras tool, the university’s system of record. Campus units are onboarded by invitation and supported with best practices, documentation, and reporting tools for effective lifecycle management.
CU Print is a full-service printing solution available in high use campus areas including libraries, residence halls, and community centers.
Audio-visual support for both hybrid and virtual meetings, presentations, concerts, and other events that use AV/IT infrastructure and facilities. Creation of media assets for instruction, outreach, and internal communications.
The centrally provided backup and recovery service automatically backs up servers and simliar data stores, and allows restoration by the technical support provider (TSP) involved in managing the server. Server backups are provided by Cohesity Data Protect. Backups for endpoint devices (desktop and laptops) should use the Device Backup offering, Crashplan.
Password escrow provides a secure vault for storing and managing shared secretive information such as passwords, documents, and digital identities.
Cornell Guest IDs provide individuals with limited access to certain services that use central authentication.
Guest IDs grant the lowest level of access and should be used instead of Sponsored NetIDs whenever possible. Consultation with local technical support can determine if a Guest ID will suffice.
Provides a data-protected version of Microsoft Copilot, a browser-based generative AI environment.
Document Management and Workflow allows for the electronic ingestion of both paper as well as existing electronic documents into a repository. Documents stored in the repository are indexed with a set of meta-data which enables quick search and retrieval. Along with the advantages gained from quick search and retrieval, documents are also able to be added to custom designed workflows that match your business process. Workflows have the ability to be as simple as you need them to be but also to employ sophisticated automation and integration with other systems, further saving time and increasing efficiencies.
Support and installation of extensions and call management queues provided using Cornell's on-premise Avaya system.
Support and configuration for cloud-based RingCentral accounts providing telephone service via desktop and mobile applications as well as desk phones.
The AI Gateway gives faculty and staff the ability to integrate safe, secure, and private AI models and gated AI products with existing systems and technology. Usage is tracked by organization, team, and API key.
Installation and support of audio-visual technology in your classroom, office, conference room or other space.
Components of the printing service that are not managed by CUPrint, but that are made available through PrinterLogic and managed by CIT for CITSG customers.
License assignment and distribution for centrally-managed software titles and packages that are not otherwise provided by fully-supported CIT services. Software cost, availability, eligibility criteria, and usage restrictions vary by title.
Provides fully-managed virtual and physical Linux and Windows servers on-premises and in the cloud.
Technical service offering supporting Office of the University Registrar.
The Student Engagement Platform service offering provides tools for Student Services and other offices to manage student support and communication, and measure engagement in both academic and non-academic activities.
The Single Sign-On service employs two different solutions. The first, Shibboleth, is a higher education community implementation of web single-sign-on using the SAML protocol. The advantage of using Shibboleth is that you can enable access to your site to users from other institutions that are members of the InCommon Federation.
The second, Azure SSO (formerly ADFS), is the solution for Microsoft services such as Office 365 and Azure.
Cornell offers Qualtrics as a centrally managed survey tool for research and complex quantitative and qualitative data collection and reporting. It supports academic, institutional, and operational research needs with advanced features for survey design, data analysis, and compliance with Institutional Review Board, FERPA, and other privacy and security standards. Access is governed by University Policy and other terms and conditions.
Project management software offered to staff. It provides bug and issue tracking and project management capability.