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Comprehensive data warehouse capability for university financial, budget, and labor information.


Centralized campus network connectivity provided to the Cornell community and guests.


Comprehensive cloud learning with courses and hands-on labs in AWS, Azure, Google Cloud, and beyond.


Evaluation of site accessibility and options for remediation and improvement.


Web-based secure file transfer application.


License assignment and distribution for centrally-managed software titles and packages that are not otherwise provided by fully-supported CIT services. Software cost, availability, eligibility criteria, and usage restrictions vary by title.


Cornell's AI Platform is a secure, private "sandbox" for accessing and experimenting with AI tools that comprises two complementary modules: AI Gateway and AI Agent Studio.

AI Gateway allows you to access frontier models such as Google Gemini, Anthropic Claude, OpenAI GPT, and experiment with other models like Mistral, AWS Nova and Grok, all in a secure Cornell environment. It also enables you to power tools like Claude Code and OpenWebUI, and to seamlessly integrate AI into your custom scripts.

AI Agent Studio allows teams to build, manage, and govern AI agents and workflows that run on schedules or respond to specific triggers, while providing observability and auditing tools.

The AI Platform is currently in a pilot phase, and we are actively seeking collaborators to help shape the future of AI at Cornell.


Installation and support of audio-visual technology in your classroom, office, conference room or other space.


Process Automation provides workflow determined by individual departments and academic calendar constraints, as well as US government law and schedules updates. Includes systematic planning, coordination, monitoring, scheduling and directing of automated business processes for university departments, and managing (holding, canceling, rerunning, etc.) jobs already generated in the schedule. Also includes any on-demand job requests or manual job run requests.


Apps on Demand is Cornell's academic virtual endpoint service.  It utilizes Amazon AppStream 2.0 or Azure Virtual Desktop, to provide students and faculty access to desktop applications through their HTML5-capable web browsers. This service's main goal is to provide specialized software necessary for each course without requiring each student to purchase the application.


Assessment tools aid in assessing and evaluating student learning and can provide different options to assess students beyond the traditional exam.


End-to-end custom web solutions and support for the Cornell community.


Email accounts include mailboxes, email addresses, and email forwarding associated with an email address. This includes account provisioning and account access, but not user login.


Audio-visual support for both hybrid and virtual meetings, presentations, concerts, and other events that use AV/IT infrastructure and facilities. Creation of media assets for instruction, outreach, and internal communications.


Professional services support to design and build advanced application deployment environments. This may take the form of a scoped engagement for a specific project, or an ongoing support arrangement, and can involve either DevOps support for cloud-native application deployments or custom integration of Managed Servers with cloud resources.


Supports business intelligence and analytics needs by making data easily accessible for reporting and analysis. Comprises integration, storage, and retrieval of data, as well as performance tuning, security, and ongoing maintenance of the data warehouse infrastructure.


This does not exist in production as of 3/12/2026. Virtual managed Windows environment to be used for personal productivity needs of staff and faculty.


Cornell offers Qualtrics as a centrally managed survey tool for research and complex quantitative and qualitative data collection and reporting. It supports academic, institutional, and operational research needs with advanced features for survey design, data analysis, and compliance with Institutional Review Board, FERPA, and other privacy and security standards. Access is governed by University Policy and other terms and conditions.


Vulnerability scanning of machines (Windows, MacOS, Linux), available both on request from the IT Security Office and as self-service using scan-on-demand tools.


Enables Cornell faculty and staff (but not students) to opt-in to use Amazon Web Services (AWS) and Azure services under a master contract between Cornell and Amazon or Microsoft respectively.


Web-based productivity software from Google.


Vulnerability scanning of websites available both on request from the IT Security Office and as self-service using scan-on-demand tools.


Physical space for computing needs, including filtered and unfiltered electrical power, available UPS, cooling, and network. The facilities are currently located on floors 6 and 7 of Rhodes Hall and in the CCC building.