My Recently Visited Services

Physical space for computing needs, including filtered and unfiltered electrical power, available UPS, cooling, and network. The facilities are currently located on floors 6 and 7 of Rhodes Hall and in the CCC building.


The NetID is the unique electronic identifier, which in conjunction with a password and multi-factor authentication (where applicable) permits secure access to non-public Cornell resources and information. NetIDs are unique and permanent. The same NetID is never reassigned to more than one individual; if someone leaves the university and returns later, the original NetID is reactivated.


Long-term storage of inactive data.


End-to-end custom web solutions and support for the Cornell community.


CIT is offering a suite of security tools that will make users' data safer and more secure‚ and keep campus better informed in case of emergency.


Electronic Lab Notebook software can be used by students and researchers for organizing laboratory data, saving historical versions of files, sharing information, and collaborating with others.


Document Management and Workflow allows for the electronic ingestion of both paper as well as existing electronic documents into a repository. Documents stored in the repository are indexed with a set of meta-data which enables quick search and retrieval. Along with the advantages gained from quick search and retrieval, documents are also able to be added to custom designed workflows that match your business process. Workflows have the ability to be as simple as you need them to be but also to employ sophisticated automation and integration with other systems, further saving time and increasing efficiencies.


Design and installation of audio-visual technology in your classroom, office, conference room or other space.


Web accessibility evaluations, remediation, and general web accessibility support and information


Support for calendaring and calendar management through Microsoft Bookings.


Collaboration tools allow students, instructors, and teaching assistants to exchange resources in a number of different ways, depending on what is needed for a particular task.


Processing Technology Risk Assessments (TRAs) for software procurement.


Cornell's AI Platform is a secure, private sandbox for accessing and experimenting with AI tools that comprises two complementary modules: AI Gateway and AI Agent Studio.


Support and installation of extensions and call management queues provided using Cornell's on-premise Avaya system.


CU Print is a full-service printing solution available in high use campus areas including libraries, residence halls, and community centers.


The centrally provided backup and recovery service automatically backs up servers and simliar data stores, and allows restoration by the technical support provider (TSP) involved in managing the server. Server backups are provided by Cohesity Data Protect. Backups for endpoint devices (desktop and laptops) should use the Device Backup offering, Crashplan.


Support and configuration for cloud-based RingCentral accounts providing telephone service via desktop and mobile applications as well as desk phones.


Box is a free service for Cornell faculty, students, staff, and affiliates which allows you to share and collaborate on documents and other files online.


License assignment and distribution for centrally-managed software titles and packages that are not otherwise provided by fully-supported CIT services. Software cost, availability, eligibility criteria, and usage restrictions vary by title.


Assessment tools aid in assessing and evaluating student learning and can provide different options to assess students beyond the traditional exam.


Atlassian Confluence is a collaborative website, known as a wiki. Confluence uses a WYSIWYG interface (what you see is what you get) to make it easy to create, edit, link to, and share web pages. Confluence is a free service for Cornell-related work, projects, and research. New sites, called spaces, are available upon request.


Tickets that are sent to CIT with no service information and will require the field to be updated by the resource working the ticket within the CIT ticketing application. This form is necessary to allow request entry from customers that may not yet have a NetID, and therefore cannot enter a ticket through another service request form.


This is used by facilities to track physical assets and maintenance tickets.