The Customer Relationship Management service provides a central place to manage contact data, track interactions, streamline processes, and share information.
Services (2)
The Campus and External Engagement Platform service offering provides basic CRM functionality for employees with job responsibilities of engaging/managing relationships with external organizations. As requested by the Provost's office, this centralized system will consolidate disparate efforts across campus.
The Student Engagement Platform service offering provides tools for Student Services and other offices to manage student support and communication, and measure engagement in both academic and non-academic activities.