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Services or Offerings?
Campus Mapping application.

System of record for all facilities building information.

The Student Engagement Platform service offering provides tools for Student Services and other offices to manage student support and communication, and measure engagement in both academic and non-academic activities.

A user requesting access or adjustment of access to the system.

A user requesting access or adjustment of access to the system.

Technical issues related to a Salesforce application originating from experience.cornell.edu

Requests for reports to be made within the system.

Management of integrations that tie into the inventory system.

Overall licensing management of the system.

Report performance issues related to the hosted IWMS solution.