Support articles for windows.

Categories (5)

Windows Computer Maintenance

Information about keeping your ILR managed Windows computer updated, backed up, and secure


Adding a printer for Windows. Using Sharp and Konica codes.

Outlook (Email)

Configuring Outlook for email accounts and shared mailbox permissions.

Remote Access & Two-Step VPN

Information on how to connect to the ILR VPN, Remote Desktop, and remote file access.

Adobe Software

Information about Adobe Acrobat and Adobe Creative Cloud.

Articles (6)


Spirion actions to clean your computer from sensitive data.

Spirion Reset Password

This deletes the Spirion Profile so you can create a new password

Windows 10 Customization

How to customize Windows notifications, screen resolution, text size, Windows Start Menu, sign in options, and browser options