Updating...
Skip to main content
(opens in a new tab)
Sign In
Show Applications Menu
ILR - Portal
Sign In
ILR Technology Services
Services
Knowledge Base
More Applications
Skip to Knowledge Base content
Search
Articles
Knowledge Base
Desktop Support
Desktop Support
ILR Technology Services (ILR) Desktop Support encompasses a wide range of services. Primarily, ILR Desktop Support provides support for all ILR-owned desktop, laptop and home computers; monitors and displays; keyboards and mice; printers, external disk drives and external modems. In addition, we also administer our network and servers.
Categories (2)
Windows Support
Support articles for windows.
Expand
Macintosh Support
ILR Technology Services support articles for Macintosh computers
Expand
Articles (4)
Getting Started with Microsoft Bookings
A quick, simple guide to start using Microsoft Bookings.
Joining your device to the Eduroam Wi-Fi
How to join the Eduroam Wi-Fi network from your personal device.
Resolution for Microsoft Authenticator Prompts Following Duo Update
This article serves as a technical guide for users who were inadvertently prompted to set up Microsoft Authenticator or add a phone number following the April 28, 2026, Duo MFA update.
Submit a desktop Support Request
Search this category
Search
Blank
Popular Articles
Scheduling ILR NYC "Walk up Meetings" at 570 Lexington Ave
How to keep your ILR managed Macintosh computer updated and running smoothly
NYC 570 Lexington Room 1124 Features
Duo Mobile
Using the Outlook Salesforce Integration
Recent Articles
How Nudge Updates your Mac OS
Resolution for Microsoft Authenticator Prompts Following Duo Update
Setting your Calendar Default Meeting provider (Teams/Zoom)
Add a Zoom Room to an Outlook Meeting
Adding Shared Email Accounts
Popular Tags
salesforce
(56)
ilr
(41)
CAHRS
(14)
coursebanking
(13)
iveshall
(9)
outlook
(8)
Mac
(6)
windows
(6)
classroom
(5)
classroomtechnology
(5)