Information for the designated association IT contact.

Articles (8)

Pinned Article Western - Local IT Contact Tools for Communication and Collaboration

This article outlines the tools local IT contacts are expected to use for communication and referencing IT documentation.

Pinned Article Western - New Local IT contact - Getting Started

This page is for staff who are designated as the local IT contact for their association in the Western NY region.

Cleaning and disinfecting devices

Our devices (laptops, keyboards, office phones, cell phones, hardware tokens, etc) can harbor a significant amount of dirt, debris and germs.  It is wise to take the time to keep your devices reasonably clean to both extend the life and care of your devices and reduce the spread of infectious diseases.

Crashplan - Backup Software (formerly known as Code42)

CrashPlan (formerly Code42) offers secure, real-time backup, archiving, and file versioning for computers. It also helps protect users against ransomware and fraud while simplifying the migration of local files to a new device.

Update Web Browsers - Chrome, Edge and Firefox

How to check and install updates in the three major web browsers in Windows - Chrome, Edge, and Firefox.

Western - Staff - Upcoming Learning Opportunities

Stay up to date with professional development opportunities for Western Region staff. This page includes upcoming training sessions, recorded resources, and links to additional learning platforms.

Windows Updates

Microsoft pushes out the majority of its Windows updates on the second Tuesday of each month. You can also manually check for updates on your computer.

WSBN - IT Equipment and Purchasing

WSBN IT Staff keep an inventory of all IT-related equipment in the Western SBN region. Computers, monitors and/or docking stations are purchased by the regional IT staff through Dell Premier. Other equipment, including webcams, headsets, surge protectors, are purchased by the association based on current regional IT staff recommendations.