Information for the designated association IT contact.
This article outlines the tools local IT contacts are expected to use for communication and referencing IT documentation.
This page is for new staff who are designated as the local IT contact for their association in the Western NY region.
Our devices (laptops, keyboards, office phones, cell phones, hardware tokens, etc) can harbor a significant amount of dirt, debris and germs. It is wise to take the time to keep your devices reasonably clean to both extend the life and care of your devices and reduce the spread of infectious diseases.
Crashplan (formerly known as Code42) provides secure, real-time backup, archiving, and versioning of files for computers. This helps protects users from ransomware attacks and fraud, and streamlines the process of transitioning local files to a new computer.
How to check and install updates in the three major web browsers in Windows - Chrome, Edge, and Firefox.
Microsoft pushes out the majority of its Windows updates on the second Tuesday of each month. You can also manually check for updates on your computer.
WSBN IT Staff keep an inventory of all IT-related equipment in the Western SBN region. Computers, monitors and/or docking stations are purchased by the regional IT staff through Dell Premier. Other equipment, including webcams, headsets, surge protectors, are purchased by the association based on current regional IT staff recommendations.