Use Outlook for email/calendaring, Office (Word, Excel, PowerPoint, OneNote) for productivity, OneDrive for document storage, and Teams for collaboration.
All current Cornell faculty and staff can download and install the latest version of Microsoft Office on up to five computers or devices. This includes personal devices - licenses expire once an employee is no longer affiliated with Cornell/CCE.
In addition to the email and calendar services available to Cornell, Office 365 includes additional productivity and collaboration services. These include: SharePoint Online, OneDrive for Business, Office Online, Yammer, and Delve.
URL for Service or System
https://outlook.cornell.edu/
Related information
https://it.cornell.edu/facstaff-email
https://it.cornell.edu/software-licensing/office-365-proplus-faculty-and-staff
Add group e-mail (EGA) to Outlook: https://it.cornell.edu/outlook2016win-resource-accounts/view-resource-accounts-outlook-windows
Who can use this service/system?
All CCE
Training Resources
Microsoft Office365 Basics Training
Outlook Training
Microsoft 365 Help & Learning
Tutorials from LinkedIn Learning (sign in using your Cornell NetID credentials):
CCE webinars:
- Outlook for Beginners (4/15/2020) - Recording
- Outlook Deeper Dive (5/20/2020) - Recording
- Making Outlook Work for You (8/19/2020) - Recording
Troubleshooting
- Outlook - How to set default browser for web links in e-mails
- How to check and update Microsoft Office manually:
- Open Word
- Click on "File" in the upper left corner
- Click on "Account" in left menu
- If on a smaller screen, you may need to click "More" and then "Account"
- Under Product Information, click on "Update Options" box and click "Update Now"
- At this point, Microsoft will let you know if Office is up-to-date or will start downloading and installing updates.
- During updates, you will be prompted when you need to close out of any open Office programs.
- How to video: https://www.screencast.com/t/pAQcIZ04qY7
- Outlook - Reset your view settings
- Click on your Inbox folder in Outlook
- Under View tab in top menu bar:
- Click on Change View, select Compact
- Click on View Settings, then click on the button to reset current view
- If your reading pane isn't showing, under View tab, click on Reading Pane button and select Right
- Outlook - "Working Offline" and showing red X
- Click on "Send/Receive" tab from top menu bar
- Look at the “Work Offline” icon – if it’s darker gray, like the image below, it’s enabled and you need to click that icon to go back online
- Outlook - Allow Group Calendars
The new "shared calendar improvements" in Outlook 365 prevents adding reference groups/group calendars to Outlook. You must turn off this setting before trying to add any existing group calendars to Outlook.
How to video
