Articles (17)

Accessing File Shares

Describes how to connect to Cornell file shares.

Bring Your Own Device (BYOD) Support

Includes helpful links for using personally owned computers and mobile devices for Cornell work.

Computer Power Settings

Describes CALS default power settings for managed computers and provides links to documentation on how to change your power settings.

Connecting to WiFi

Includes links to CIT's documentation on connecting to WiFi at Cornell.

Dealing with Home Internet Slowness Related to CrashPlan

Describes how to mitigate network performance degradation that can result from CrashPlan backups.

Displaying Email Headers

Describes how to view full email headers using Cornell supported email applications.

Endpoint Categorization

Describes a CALS OIT initiative to categorize computers based on how they are used.

Finding Your Computer Name

Describes how to find your computer's Computer Name.

Finding Your Computer Serial Number

Describes how to find your computer's serial number.

Finding Your Network Details

Includes links for finding your IP and MAC addresses.

Finding Your Operating System Version

Includes links on how to determine the operating system your computer is running.

Freeing Up Drive Space

Describes how to free up system disk space on Mac and PC using CALS OIT recommended tools.

Remote Desktop

Describes how to establish a Remote Desktop session with a CALS OIT managed computer.

Self Service Software

Describes how to use Mac and PC self-service portals to install optional software packages.

Software Support Lifecycle

Describes operating systems and productivity suites current level of support.

Standard Software

Describes the standard software titles that are installed on all CALS OIT managed PCs and Macs.

Taking A Screenshot

Includes links on how to capture an image of your device screen for supported operating systems.