Describes how to connect to Cornell file shares.
Includes helpful links for using personally owned computers and mobile devices for Cornell work.
Describes CALS default power settings for managed computers and provides links to documentation on how to change your power settings.
Includes links to CIT's documentation on connecting to WiFi at Cornell.
Describes how to mitigate network performance degradation that can result from CrashPlan backups.
Describes how to view full email headers using Cornell supported email applications.
Describes a CALS OIT initiative to categorize computers based on how they are used.
Describes how to find your computer's Computer Name.
Describes how to find your computer's serial number.
Includes links for finding your IP and MAC addresses.
Includes links on how to determine the operating system your computer is running.
Describes how to free up system disk space on Mac and PC using CALS OIT recommended tools.
Describes how to establish a Remote Desktop session with a CALS OIT managed computer.
This article describes the steps needed in order to start the setup of a Mac that has been purchased from the Cornell Store and shipped directly to the intended user without any prior configuration or setup with the on-campus CALS OIT technicians
Describes how to use Mac and PC self-service portals to install optional software packages.
Describes operating systems and productivity suites current level of support.
Describes the standard software titles that are installed on all CALS OIT managed PCs and Macs.
Includes links on how to capture an image of your device screen for supported operating systems.