Admissions

The payment process (application fee and deposits) for the apply site has changed. The new process relies on the applicant waiting to be redirected back to their application after completing the payment. For the application fee, this is what sets their application to Submitted status and assigns the Application Round.

The Admissions Application was moved from a Salesforce Visualforce site to a Salesforce Community May 2020. Most of these changes will be invisible to the applicant.

Only one person from each Program will have access to make changes in the application configurator.

Reference tables of every automated admissions email, by program: template name, from address, email system, template link, delivery criteria and merge fields. Covers Two-year Ithaca MBA, EMBA Americas, EMBA Metro, EMBA Weill, Tsinghua, Exchange and MMH/Peking.

How recommendations flow through the Salesforce admissions application: the applicant enters their recommenders' details, each recommender is emailed an invitation and creates an account to submit. Also covers a missing recommendation and deleting recommendation records.

There is now the ability to schedule decision letter publishing for groups of applications.

!!!!Prior to Sandbox Seeding follow instructions below to prevent automated text messages from being invoked!!!!

Index of the Admissions user documentation, linking each guide by area: Admissions Application 3.0, the application website, application program management and maintenance, interview management, the Reader Wizard, decision letters, recommenders and background checks.

The June 2023 U.S. Supreme Court ruling limits how colleges and universities consider race during the admissions process. For the applications in Salesforce, the following data is collected during the application process, but blinded to the admissions team until an admissions decision has been made and the decision viewed by the applicant:

How the applicant dashboard decides which application to show and in what order, what to check when an applicant cannot see their application in the portal (a Lead mismatch between the Contact and the Application), and the Edit, View and Delete actions available to them.

The Application Checklist displays important outside-of-application requirements to Applicants. This is a new section of the Application Dashboard and displays whenever an application’s data meets any configured requirements (e.g. Not answering a field, having Education records needing official transcripts).

Page Layouts (Admissions Application) Consortium Page Layout, Residential 1Yr Page Layout, Residential 2 Yr Page Layout

The Application Reader is updated to include the ability to navigate to any section in the reader.

Applications must meet the following criteria to display in the Scheduled Publish process:

If a Recommender cannot see the Recommendation in their Recommender account, it is likely that the Admissions Application Recommenders record did not connect the Recommender's contact record correctly. This can be due to several reasons:

The process creates the applicant's Contact record and populates the Decision Email Sent Date, which is what the PS process expects to be populated

The Cornell Tech Admissions team reads applications that are recommended for the 1+1 program by the MBA Admissions staff. Below is the process to use Salesforce to review qualifying applications and complete the JCT Application Read.

From the DocGen Package record Admissions Decision XXXXX Offer (see link above), click on the Documents tab.

Running the Cornell-Peking MMH/MBA admissions cycle: the yearly decision letter template update through the Nintex DocGen package, the offer of admission, the step-by-step process from application to published decision, and mass-updating records from a list view.

Cornell-Peking MMH/MBA Application Review and Testing

From the DocGen Package record Admissions Decision CTFMBA Offer (see link above), click on the Documents tab.

- check the "Waive Application Fee" checkbox on the application.

The first page applicants land on after login is the Status page, which lists their current and previous applications. Applicants can have at most one current application per program group, and are prevented from creating new applications in any program in a group which they have a current application. Only current applications can be interacted with for viewing, decisions, deposits, etc.

How an applicant deletes an in-progress application: the confirmation modal, setting Internal Status to Marked for Delete, the follow-up Task and the Delete Job batch. Also lists the Apex classes, components, modal components, controllers and batch behind it.

NOTE: If you do not see the Delete Application Files action on the Admissions Application record, submit a ticket to the Salesforce team requesting permission.

Nintex Drawloop is used to mail merge templates. Letter templates are created in Microsoft Word by using a Field tagger that inserts specially formatted field names from the Admissions Application objects into the template.

This provides the outline of how to publish decisions for the Admissions Application process.

Use the process below to remove the Pay Deposits button as well as update the application status to Accepted on the Apply site

This page specifically details the Executive MBA/MS in Healthcare Leadership and Cornell Executive MBA Metro interview survey process in Salesforce, created during the 2025 annual update project.

A PDF of the application is needed for either Admissions needs or the electronic student record (ImageNow). Protected/secured PDFs will not get looped and the process will error out. The challenge is that there is no feedback from Loop on which PDF(s) are problematic.

You can rename Files in Salesforce for accepted or not entering application records for the electronic student record process.

Test Scores are handled in a custom object called Test Score. There is now automation that will update read-only fields on the Admissions Application with the highest score of each type from the associated Test Score records. This is the case for Test Score records created by Salesforce users and applicants.

If a ticket comes in from Admissions indicating that matriculated students have not received their NetId's yet, follow the instructions below.

The UG (Undergrad) and Grad GPA fields are populated on the Application record based on the following criteria:

This article describes how MBA Admissions uses SUMO Scheduler to setup and conduct interviews.

Diagram of the end-to-end admissions application workflow, from applicant submission through staff review to the published decision.

Applications are uploaded to Peoplesoft prior to the their start term. Peoplesoft sends back the EMPLID and NetId to Salesforce, along with other Enrollment data.

Use the following instructions to rename a Salesforce File to start with 'Locked_' to avoid trying to have Nintex Drawloop process a locked PDF, causing the whole process to fail.

We use a service to perform background checks called ReVera. We've built the ability for our internal users to generate a report of students that we need background checks for to send to ReVera

Sometimes if the interview is scheduled manually, the Admissions Application is not associated with the Interview record. Follow these steps below to update the Interview records to associate with the Admissions Application.

Use these instructions to edit the decision letter PDF and upload a new version to the applicant.

Review how to trigger the i20 student visa application process for the Two-year Ithaca MBA and Johnson International Academic Exchange Program applicants.