Administrative Applications

Administrative Applications manages and supports non-public-facing products and databases such as Salesforce, EMS, SharePoint, Activity Insight, Filemaker solutions, OAR, etc.

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Categories (8)

EMS

EMS is the event management system used by the ILR Conference Center in its Ithaca and New York City locations, to manage event reservations, catering, special requirements, and other administrative tracking related to operation of these facilities.

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Salesforce

Salesforce is used to manage certain Outreach program workshops and events, registrations, class operations, and finance.

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Activity Insight

Activity Insight is used in ILR in order to evaluate academic, research, and outreach efforts and assist in the tenure review process. Some data, including contact information, course information, data from course evaluations, data from the Office of Sponsored Programs, and from Outreach activities in Salesforce is automatically populated. Other information must be entered by hand either by faculty or their designates.

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SharePoint

Some ILR teams use SharePoint as an intranet, document management system, project management system, forms submissions system, and/or lightweight database.

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Filemaker

ILR uses Filemaker for a number of mid-weight database solutions.

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Software Application and License Tracking

Database of software applications in the IT sphere of influence, in a system that provides notifications of upcoming renewals.

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Asset Inventory

Database of IT and Facilities related assets in ILR, and associated reporting.

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General Information about Admin Apps

Terms, roles, service levels, and operating procedures.
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