Articles (4)

How to Find Your IT Help Ticket by Ticket Number

Look up a specific ticket in the JCB IT Help portal by its ticket number to check its status and details.

How to Submit a Project Request to JCB IT

How JCB faculty and staff submit a new project request to the JCB IT team through the TeamDynamix (TDX) client portal, what to include, and what happens after you submit.

How to Withdraw a Project Request

How to withdraw a draft (Not Submitted) project request in the JCB IT Portal, and who to contact if it's already submitted.

What Happens After You Submit a Project Request

What happens after you submit a JCB IT project request, and how you'll hear the decision.