Mark a renewal as completed.

Notifications will continue to be sent weekly until the Renewal Status field on for the application record is set to "Renewal Completed". Each notification email includes instructions on how to stop notifications, and also includes a link directly to the record in question.

Once a renewal has taken place and purchasing has processed the order:

  1. A quick way to get to the record in question is to click on it in a notification email that pertains to the application.
  2. Otherwise, if a notification email for this application is not available:
    1. Browse to the site (https://cornellprod.sharepoint.com/sites/ILR/techserv/SitePages/ILR%20Application%20Management.aspx)
    2. Click the "License management (default) view​" link on the right)
    3. Find the desired record in the list or search for it in the search bar and click on it.
  3. Click "Edit Item" at upper left

  1. Set the Renewal Status to "Renewal Completed".​
  2. If you wish, set the Last Renewal Date to the desired date. If you do not set the date, within a few days it will automatically change to a date in the future based on the renewal interval.
  3. Click Save.
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Details

Article ID: 935
Created
Fri 8/14/20 5:15 PM
Modified
Thu 9/10/20 8:53 PM

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