If you already use Claude, especially with your @cornell.edu address, you'll end up with two accounts under one sign-in: your Personal account and your Cornell Enterprise account. You can use both and switch between them whenever you like.
Nothing is deleted or cancelled
Joining the pilot doesn't change or cancel your personal account or subscription. Keeping it or cancelling it is up to you, and it stays billed to you as before.
Switching between accounts
- Web and desktop: click your name in the bottom-left corner and pick the account. The checkmark shows which one you're in.
- Phone: open Settings, tap your email address, and choose the account.
Check the checkmark before you start. The active account decides where a chat is saved, which features you have, and whose rules apply. Use your Cornell account only for Cornell work.
What doesn't carry over
The two accounts don't share anything. Nothing moves automatically, and there's no transfer tool.
| What |
What to do |
| Chats |
Stay in the account where you had them. Copy anything you want to reuse into a document. |
| Projects |
Recreate them in your Cornell account: copy each project's instructions and re-upload its files. |
| Preferences |
Copy your personal preferences text from your personal account's settings into the same place in your Cornell account. |
| Connectors |
Personal connections, such as your own Google account, don't carry over. Only connectors Cornell has enabled are available. See What's Included in Claude Enterprise. |
| Desktop extensions |
Switched off in your Cornell account, with a message that they're not allowed in your current organization. They stay installed and come back when you switch to Personal. |
| Usage limits |
Separate. Using one account doesn't count against the other. |
Settings to leave alone
- In your Cornell account's settings, Delete account says to contact your administrator to deprovision your account. Your Cornell account is managed by Cornell, so contact JCB IT if you think it needs to be removed.
- Close your personal account applies to your personal account, not the Cornell one. Only use it if you really mean to close your personal account, and save what you need first.
Claude Code
The desktop app's Code tab follows whichever account is active. If you use Claude Code in a terminal or editor, it asks you to Select organization: cornell.edu is your Cornell account and …@cornell.edu's Organization is your personal one. If you connected the wrong one, run /logout and sign in again.
Questions? See Getting Help with the Student AI Pilot.