CCE - Finger Lakes Helpdesk Request

Please click the red "Request Service" button
to ask questions, request help, or report a problem.

To view all of your current requests: http://mysupport.cce.cornell.edu/

CCE FLX IT support provided by Lead IT manager, Kali Losey
and Western SBN IT Staff, Jenn Matthews and Christi Smith

CCE State-wide IT Resources:

CCE Staff Site: https://staff.cce.cornell.edu
CCE Knowledge Base: https://tdx.cornell.edu/TDClient/58/Portal/KB/
Check out our online library of information about a wide variety of resources and tools available to CCE staff.
Acumatica: https://tdx.cornell.edu/TDClient/58/Portal/KB/ArticleDet?ID=869
- Finance Support: cce-acumatica-help@cornell.edu

Cornell IT Resources

Cornell IT homepage: https://it.cornell.edu/
Cornell Phishbowl: https://it.cornell.edu/phish-bowl
Use this list to see some phishing (fake) emails that have been spotted at Cornell.

Our TDX IT ticketing system allows IT support to be organized, focused, efficient, and effective.
Click here to view our 'Intro to the Finger Lakes Helpdesk' PDF about using the "Request Service" form for support.

Request Service