CCE Western - Helpdesk Request

Please click the red "Request Service" button
to ask questions, request help, or report a problem.

To view all of your current requests: http://mysupport.cce.cornell.edu/

CCE Western IT support provided by Lead IT Manager, Jennifer Matthews and Regional Support & Training Coordinator, Christi Smith.

CCE Western IT Resources:

WSBN IT News: https://blogs.cornell.edu/wsbnit/
WSBN Video on Demand (VOD) Channel: https://vod.video.cornell.edu/channel/WSBN%2BIT%2BChannel/67738041

CCE State-wide IT Resources:

CCE Staff Site: https://staff.cce.cornell.edu
CCE Knowledge Base: https://tdx.cornell.edu/TDClient/58/Portal/KB/
Check out our online library of information about a wide variety of resources and tools available to CCE staff.
Acumatica: https://tdx.cornell.edu/TDClient/58/Portal/KB/ArticleDet?ID=869
- To Request Acumatica Access or for Finance Support: cce-acumatica-help@cornell.edu

Cornell IT Resources

Cornell IT homepage: https://it.cornell.edu/
Cornell Phishbowl: https://it.cornell.edu/phish-bowl
Use this list to see some phishing (fake) emails that have been spotted at Cornell.

How to report suspected phishing attempts:
Forward the entire message to itsecurity@cornell.edu and wsbnit@cornell.edu.

Request Service

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Western - Information Technology Orientation

This article is for all Western NY region CCE staff. Our goal with this article is to provide, or help you find, all of the IT support services you will need to do your job.