We recommend that you use Microsoft's Outlook App for iOS rather than iOS's native app. See Microsoft's Outlook App for iOS Mobile support page for download and setup instructions.
- Open Outlook app
- Enter in the volunteer account (ex. ext-monmg@cornell.edu)
- Tap Add Account
- Enter in the volunteer password
- The volunteer account will load BUT do NOT use this inbox for sending/receiving e-mail. It does not accept incoming e-mails because it is not a fully functioning e-mail account.
- Tap on Profile icon in the top left corner of the Outlook app
- In left sidebar, below Profile icon, tap on the new Inbox icon under profile icon, and tap to select Add Shared Mailbox
- Enter in the group e-mail account (ex. monroemg@cornell.edu) and tap Add Shared Mailbox
Once both accounts are set up, configure Outlook to use the group e-mail account (ex. monroemg@cornell.edu) and the default mail.
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Tap on the icon in the upper left corner to select group e-mail account (ex. M for monroemg@cornell.edu)
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Tap on the gear icon in the bottom left corner
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Scroll down to Default and make sure it's set to the group e-mail account (ex. monroemg@cornell.edu)
Configure an e-mail signature
If you just finished the above, continue with next steps. If you are not in settings, go through steps 1 and 2 above to return to Settings.
- Within settings, scroll down to Signature and tap to select it.
- Set up your preferred e-mail signature for this device.
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