CCE Monroe - Add group e-mail on iPad

This article explains how to add a group email account on an iPad using the Microsoft Outlook app for iOS. It includes instructions for setting up the volunteer account, adding the shared mailbox, configuring the default sending account, and setting an email signature.

Setting Up the Volunteer Account in Microsoft Outlook for iOS

It is strongly recommended to use the Microsoft Outlook app for iOS instead of the native iOS Mail app. For download and setup instructions, see the Microsoft Outlook App for iOS Mobile support page.

  1. Open Outlook app on the iPad
  2. Sign in using the volunteer account email address (for example, ext-monmg@cornell.edu).
  3. Tap Add Account
  4. Enter in the volunteer password
    • The volunteer account will load BUT do NOT use this inbox for sending/receiving e-mail.  It is not a fully functioning e-mail account.
  5. Tap on Profile icon in the top left corner of the Outlook app
  6. In left sidebar, below Profile icon, tap on the new Inbox icon under profile icon, and tap to select Add Shared Mailbox
  7. Enter in the group e-mail account (ex. monroemg@cornell.edu) and tap Add Shared Mailbox
     

Configuring Outlook to Use the Group Email Account

After both accounts are set up, configure Outlook to use the group email account as the default for sending mail.

  1. Tap on the icon in the upper left corner to select group e-mail account (ex. M for monroemg@cornell.edu)

  2. Tap on the gear icon in the bottom left corner

  3. Scroll down to Default and make sure it's set to the group e-mail account (ex. monroemg@cornell.edu)
     

Set Up an E-mail Signature

If you have just completed the previous steps, continue below. If you are not currently in Settings, follow steps 1 and 2 above to return to Settings.

  1. Within settings, scroll down to Signature and tap to select it.
  2. Set up your preferred e-mail signature for this device.

Cornell Resources

Print Article