Suffolk – Changing Your NetID Password and Reconnecting Your Devices

Description

Note: This article only applies to employees in the Suffolk Region.

This article describes how to change your NetID password and reconnect your devices to Cornell to continue receiving services.

Procedure

1. Navigate to NetID Management.
    
2. Click Change your password.
3. Connect to the Cornell VPN using the instructions for your operating system:
   • Windows: Connect Windows to CU VPN
   • Mac: Connect Mac to CU VPN
4. When prompted, enter your new NetID password.
5. Approve the Duo push to complete the connection.
6. To confirm your new password is syncing correctly, log out and log back in using your new password — or restart your computer — before closing any Cornell sessions.

If You Use More Than One Computer

Note: If you have trouble logging into a second computer with your new password, do not attempt multiple failed logins. Contact Cornell Cooperative Extension (CCE) Suffolk IT before you get locked out.

On each additional device, connect to the VPN and log in with your new password so the credentials sync properly on that machine.

Getting Help

If you have any questions, contact CCE Suffolk IT at cce-suffolk-helpdesk@cornell.edu or call (631) 350-9456.