CCE People Platform: Ideal-Logic, Salesforce, Mailchimp

Description

The Cornell Cooperative Extension (CCE) People Platform is a Customer Relationship Management (CRM) platform available to CCE associations. It includes Ideal-Logic for event registration and Salesforce for managing constituent relationships.

Any CCE staff member with a license who has been onboarded may use this system. To request access, submit a request using the CCE IT Solution Consulting request form.

Ideal-Logic for Event Registration

Access Ideal-Logic

The following guides and videos are available to help with using Ideal-Logic:

Ideal-Logic also provides a series of videos covering each step in creating an event.

Note: There may be differences between these videos and the CCE setup, but they provide a good general overview.

  1. Event Setup
  2. Schedule and Staff
  3. Registration Setup
  4. Registration Form
  5. Pricing Setup
  6. Consent and Confirmation
  7. Activation and Testing

Salesforce Customer Relationship Management

Access the CCE Salesforce org

The following guides and videos are available to help with using Salesforce:

Support

For assistance with the CCE People Platform, submit a CCE People Platform support request.

Related Information

CCE Salesforce People Platform Project: status, timeline, and onboarding