Suffolk - Call forwarding

Description

This article describes how to set up call forwarding on a phone extension. Instructions cover specifying a forwarding destination and enabling the call forwarding feature.

Procedure

Specifying a Call Forwarding Destination

1. In the left sidebar, click Settings.
2. Under the Settings sidebar, select Phone.
3. Select Call Rules and Voicemail.
   
4. Click the > arrow next to Forward All Calls.
   
5. Click the dropdown bar adjacent to the Incoming Calls menu.
   
6. Enter the destination for your forwarded calls. You may enter any user on the platform or any external phone number.
   

Enabling Call Forwarding

Note: Enabling call forwarding will display a warning at the top of your webpage.

1. Inside the Forward All Calls card, click the gray switch to turn it green. This enables call forwarding.