Getting Started with ChatGPT Edu (Student Pilot)

Summary

Accept your ChatGPT Edu invitation, sign in with your Cornell account on the web, desktop, or phone, and make sure you're in the right workspace.

Body

As a Johnson Two-Year MBA student in this pilot, you have a Cornell-provided ChatGPT Edu account in the Cornell University workspace. This article gets you signed in.

⚠️ Already have a ChatGPT account on your @cornell.edu address?

OpenAI may offer to merge it into Cornell's workspace. A merge can't be undone, cancels a Plus subscription, and you may lose the merged content when you leave Cornell. Read ChatGPT Edu and Your Personal ChatGPT Account before you choose.


Step 1 — Accept your invitation

  1. Find the email from OpenAI <noreply@tm.openai.com> inviting you to ChatGPT Edu. Outlook may warn that you don't often get email from this address, which is normal for a first message.
  2. Click Join workspace.
  3. On the page that opens, your @cornell.edu address is filled in. Click Continue. Don't use Continue with Google, Apple, or phone.

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Step 2 — Sign in with your Cornell account

  1. On How do you want to log in?, choose Cornell University (the option with the key icon), not Google, Microsoft, Apple, or password.
  2. Sign in with your NetID and password and approve Duo.
  3. If asked to Select a workspace, choose Cornell University and click Continue.

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Step 3 — Check you're in the Cornell workspace

The bottom-left corner should show Cornell University · EDU. If you have another ChatGPT account, click there to switch between them.

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Install the apps (optional)

  • Windows or Mac: download the ChatGPT desktop app from openai.com/chatgpt/download.
  • iPhone, iPad, or Android: install ChatGPT by OpenAI from the App Store or Google Play.

Sign in with your @cornell.edu address. When you reach How do you want to log in? (it opens on auth.openai.com), choose Cornell University again.


If something goes wrong

What you see What to do
No invitation email Search your inbox, including Junk, for noreply@tm.openai.com. Also, Claude and ChatGPT access may not arrive at the same time.
You're in ChatGPT, but not the Cornell workspace Switch using the account menu in the bottom-left corner. If Cornell University isn't listed, sign out and sign in again, choosing Cornell University.
Asked to create a password or enter a code sent to your phone You took a different sign-in route. Go back and choose Cornell University.
Anything else See Getting Help with the Student AI Pilot.

Details

Details

Article ID: 9505
Created
Wed 10/7/26 12:09 PM
Modified
Wed 10/7/26 2:24 PM