AV Health Check & Repair

On-site diagnosis, troubleshooting, short-term workaround, and long-term repair of installed AV systems.

Basic check of room technology's functionality.

Complete check of room technology's functionality.  Check all connections, clean out dust from racks and cubbies, Check documentation and labelling.

Create MOU to provide AV Health Check & Repair service for one or more spaces.  Include rooms in scope, number of health checks per year, and diagnostics per year.  Create a lifecycle budget to aid in budgeting annual support costs, as well as technology refresh costs for years 4, 6, 8, and 12.

In-person training and/or in-room documentation for installed AV systems.

This service entry is intended for CIT internal use, this is not a customer support form. Work classified and requested here represents service administration and management tasks that are required for delivering service but are activities that do not represent customer support work.