Software Mass Distribution

This should actually be a service activity of Endpoint Tools:  Applications that are used to distribute software to managed endpoints, such as Self-Service (JAMF/macOS and iOS) and Software Center (Configuration Manager/Windows.

 
General Support Service Administration

Service Offerings (2)

Service Administration
This service entry is intended for CIT internal use, this is not a customer support form. Work classified and requested here represents service administration and management tasks that are required for delivering service but are activities that do not represent customer support work.