HR - COVID-19 Support Portal COVID-19 Support & Testing

Announcements

Fall Checklist
Click for Fall 2021 arrival information.

Please review the FAQ (Knowledge Base) pages
For answers to frequently asked questions.

Get Help
Click to submit a support request (login may be required).

Phone Support
607-253-7500 (Mon. - Fri.: 9am - 4pm; Sat - Sun: Closed)

COVID-19 Support Hours

Service Requests may be submitted during the following times:

Monday - Friday	08:00am - 05:00pm Closed for lunch: 12:00pm - 01:00pm
Saturday - Sunday	Closed

Phone support is available during the following times:

Monday - Friday	09:00am - 04:00pm Closed for lunch: 12:00pm - 01:00pm
Saturday - Sunday	Closed

Popular Articles

How do I inform Cornell of My Travel Plans / How to Submit a Travel Request?

What is the COVID-19 Testing Process for International Travel? (Destinations other than China)

What happens if I miss a test? (Student)

How, when, and where will I find out my test results?

What Should I Do if I Need Medical Documentation for a Flight?

Why does the Daily Check site say I do not need to complete my Daily Check?

What are the current testing site hours and locations?

What Should I do When I Return from Travel?

How Do I Change My Testing Day/s? (updated for Fall 2021 Term)

Where do I go for testing? How do I schedule my test? (Student)