Western - CCE Volunteers - Computer and E-mail Access Guide

Volunteers are set up with access to a CCE computer while working in the office or, when applicable, off-site at events. For off-site access to a group e-mail account, a sponsored NetID is required.

Accessing E-mail and Resources in the Office

Volunteers are set up with access to a CCE computer while working in the office or, when applicable, off-site at events.

You may have two login options depending on your situation:

1. Your Sponsored NetID credentials – When only YOU will be using the computer
   see #2 exception for Master Gardener (MG) volunteers
   • If you are in the office, connected to the Cornell network, and will be the only one using the computer while logged into it - you can log in with your own NetID credentials.
   • NEVER log in as yourself and then hand it over to someone else to use.
     • If the computer will be handed to someone to give a presentation, talk to your local IT contact about the limited local "Presentation" account.
   • Out of office computer use - If this is the first time logging into a newly loaned computer - Sign into the computer once while you are in the office before taking it off-site. After that, you should be able to sign in later even when you’re not on the CCE network.
     • Note:  If you are already out of the office and have never logged into this specific CCE computer before, you may need to:
       • (if internet access available) use the Cisco VPN “Connect Before Login” feature to log in with your NetID credentials.
         For instructions, see: Article - Cornell VPN
       • OR use the local “Presentation” account.​​​​​​
          
2. Master Gardener login – When multiple MG volunteers will be working on the MG computer.
   • Use the dedicated MG account to log into the MG computer and access the group e-mail account.  This computer profile is set up and available to use for those working with the Master Gardener hotline program.
   • Do NOT share this account password with CCE staff or volunteers UNLESS approved by the Executive Director. 
     • If you believe this password has been compromised in any way, immediately notify your program manager and/or the Executive Director.

If you were not assigned a computer and need one for program work, please see your local program manager, CCE IT contact or Executive Director for a list of available extra computers and the procedure for signing one out.

Accessing Group E‑mail Outside the Office

Volunteers with an active sponsored NetID can access their CCE group e‑mail outside the office through Outlook online (OWA) at https://outlook.cornell.edu.

1. Open an Internet browser (Edge, Chrome, Firefox, Safari)
2. Go to https://outlook.cornell.edu  
3. Sign in using Sponsored NetID e-mail address and NetID password
4. Complete two-step authentication
5. Once logged in, there are two options for accessing the group e-mail account.

 

Option 1:  Open group e-mail in new tab

How to video:  https://www.screencast.com/t/QpYUVbFLhL (3 min)

1. Once logged into https://outlook.cornell.edu with your NetID, click on the person icon in the upper right-hand corner.

2. Select “open another mailbox” from the drop-down menu.
   

3. Type in the name of the group account (ex. monroemg@cornell.edu) and search directory.

4. Select the group e-mail and then click Open.

Tip:   Once the group e-mail is displayed, create a favorite in browser toolbar to easily access the group e-mail again later.
All major web browsers support the Ctrl+D on a PC and Cmd+D on Mac shortcut key combination to quickly add a bookmark/favorite.  

Source: How to Create an Internet Favorite or Bookmark (computerhope.com)

 

Option 2: Add group e-mail to always show under your NetID e-mail 

How to video: https://www.screencast.com/t/GhBCdnhx (1 min)

1. Once logged into https://outlook.cornell.edu with your NetID, right click on your Cornell e-mail in left menu and select Add shared folder or mailbox
   

2. Type in the name of the group e-mail address (ex. mgerie@cornell.edu) to search the Cornell directory.
    

3. Click on the e-mail to select it and click Continue

4. Scroll down the left folder menu to view the group e-mail inbox. 

5. Click the > arrow next to its name to open and view the Inbox and folders.
    

Please note:  Your Sponsored NetID e-mail is a fully functioning Cornell e-mail but please use the group e-mail account for all program-related communications.

If there are any issues accessing the group e-mail, please talk with your CCE program manager.
 

Phishing Education Resources

Fight Phishing!  Don’t Get Hooked. 

• Review the “Phishing Smishing and Vishing” handout.
• Review Cornell’s Spot Fraudulent Emails (Phishing) | IT@Cornell website
   

Manage your Sponsored NetID

• NetID management:  https://netid.cornell.edu/NetIDManagement/index.html 
• Two-step management:  https://twostep.netid.cornell.edu/