Western - CCE Volunteers - Computer and E-mail Access Guide

Using a CCE Computer (In Office & Off-Site)

Volunteers are set up with access to a CCE computer while working in the office or, when applicable, off-site at events.

Use **one** of the following login options based on how the computer will be used.

Option 1: Sponsored NetID login (individual use)

Use this option when:

• You have been set up with a Cornell Sponsored NetID, and
• Only you will be using the computer while you are signed in.*
  *See exception "Option 2" for Master Gardener (MG) volunteers.

Please Note:

• NEVER sign in as yourself and then hand the computer to someone else to use.
  • If someone else needs to use the computer for a presentation, talk to your local IT contact about the limited local "Presentation" account.
     
• Out of office computer use - If this is the first time logging into a newly loaned computer - Sign into the computer once while you are in the office before taking it off-site. After that, you should be able to sign in later even when you’re not on the CCE network.
  • If you are already out of the office and have never logged into this specific CCE computer before, you may need to:
    • (if internet access available) use the Cisco VPN “Connect Before Login” feature to log in with your NetID credentials.
      For instructions, see: Article - Cornell VPN
    • OR use the local “Presentation” account.​​​​​​
       

Option 2: Master Gardener Volunteer Shared Account 

When multiple MG volunteers will be working on the MG computer.

• Use the dedicated MG account to log into the MG computer and access the group e-mail account.  This computer profile is set up and available to use for those working with the Master Gardener hotline program. (Example: Chautauqua Master Gardener account is ext-chamg)
• Do NOT share this account password with CCE staff or volunteers UNLESS approved by the Executive Director. 
  • If you believe this password has been compromised in any way, immediately notify your program manager and/or the Executive Director.

If you were not assigned a computer and need one for program work, please see your local program manager, CCE IT contact or Executive Director for a list of available extra computers and the procedure for signing one out.

Accessing Group E‑mail Outside the Office

Volunteers with an active sponsored NetID can access a CCE group e‑mail outside the office through Outlook online (OWA) at https://outlook.cornell.edu.

1. Open an Internet browser (Edge, Chrome, Firefox, Safari)
2. Go to https://outlook.cornell.edu  
3. Sign in using Sponsored NetID e-mail address and NetID password
4. Complete two-step authentication
5. Once logged in, there are two options for accessing the group e-mail account.

Option 1:  Open group e-mail in new web browser tab and save as a bookmark/favorite

How to video:  https://www.screencast.com/t/QpYUVbFLhL (3 min)

1. Once logged into https://outlook.cornell.edu with your NetID, click on the person icon in the upper right-hand corner.

2. Select “open another mailbox” from the drop-down menu.
   

3. Type in the name of the group account (ex. monroemg@cornell.edu) and search directory.

4. Select the group e-mail and then click Open.

Tip:   Once the group e-mail is displayed, create a favorite in browser toolbar to easily access the group e-mail again later.
All major web browsers support the Ctrl+D on a PC and Cmd+D on Mac shortcut key combination to quickly add a bookmark/favorite.  

Source: How to Create an Internet Favorite or Bookmark (computerhope.com)

Option 2: Add group e-mail to always show under your NetID e-mail 

How to video: https://www.screencast.com/t/GhBCdnhx (1 min)

1. Once logged into https://outlook.cornell.edu with your NetID, right click on your Cornell e-mail in left menu and select Add shared folder or mailbox
   

2. Type in the name of the group e-mail address (ex. mgerie@cornell.edu) to search the Cornell directory.
    

3. Click on the e-mail to select it and click Continue

4. Scroll down the left folder menu to view the group e-mail inbox. 

5. Click the > arrow next to its name to open and view the Inbox and folders.
    

Please note:  Your Sponsored NetID e-mail is a fully functioning Cornell e-mail but please use the group e-mail account for all program-related communications.

If there are any issues accessing the group e-mail, please talk with your CCE program manager.