Body
Description
The Canon imageCLASS MF455dw all-in-one printer is located in the finance office for most of the year. During fair time, it is taken to the fairgrounds for staff to use (early to mid-July), and then returned to the finance office after fair.
This KB article is to assist staff in how to set up and install the printer for fair-time use.
Procedure
- [Anyone who needs the printer installed] Restart your computer to make sure no pending updates are waiting to install. Copy the "Canon MF455dw drivers" folder from M drive to your desktop.
- M:\Public\Canon MF455dw drivers
- [Only one person needs to do this step] Configure the AT&T RG2102 Franklin A50 hotspot so that the privacy separator option is turned off.
- [Only one person needs to do this part] Confirm finance no longer needs to use the printer and switch the Canon printer over to wireless connection.
- [Anyone who needs the printer installed] Reach out to regional IT support at https://westernhelpdesk.cce.cornell.edu to schedule a time to install the printer.
Note: When IT support remote connects, please be sure:
- The laptop is connected to the hotspot (and printer is also connected to hotspot at this point)
- Ensure the USB printer cable is available and ready but DO NOT plug it in yet.
IT Support install procedure
- Remote into staff computer
- Restart and log into the .\cce-admin account
- Confirm both computer and printer connected to hotspot
- Wireless Setup - Run full installer, with network option selected
- Rename to Canon MF455 WIRELESS
- Deselect Fax
- Select only PCL drivers to install
- Allow test print and put test print on scanner
- Install Scanner Utility
- Plug in USB cable from laptop to printer
- Open printer properties
- Change drivers to PCL drivers
- Rename to Canon MF455 USB
- Restart laptop and have staff person log back in
- Test printing
- Test scanning
- Note: Scan option that ends with MAC address is wireless scan option
- Update settings for default scans as needed (1-sided, location, etc)