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A short description to explain the nature of a ticket.
The full details of a ticket, including any appropriate circumstances or supplementary information that may aid in resolving it.
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If applicable, please indicate the computing platform related to this request. If your request is not related to a computing platform please select "Other/NA".
File attachments associated with the ticket.
The importance of a ticket and how quickly it needs attention.
The CALS/CCE department/unit you are affiliated with.
The building/facility/location you are requesting help from.
The room you are located in.

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