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How Your JCB Computer Stays Patched (and Why It Matters)
How, when, and why a JCB-managed computer is patched — Windows (WUCP: OS + BIOS/driver updates, 7 days after release, restart by the time indicated in the notification) and Mac (Jamf Managed Software Updates: 14-day install deadline, 7 days if actively exploited), what to do when prompted to restart, and a do-not-force-power-off warning.
Certified Desktop: Why Your JCB Computer Is Set Up the Way It Is
What Certified Desktop is and why a JCB-managed computer is configured the way it is (encryption, 15-min screen lock, CrowdStrike, CrashPlan, OS + third-party patching, Sassafrass asset tracking), plus a self-check link and answers to common concerns.
Report a Lost or Stolen Device
What to do right away if a device you use for Cornell work is lost or stolen: report to the police (Cornell Police for on-campus or any Cornell-owned device; local police where it went missing), change your NetID password, and report the incident (JCB IT handles the ITSO report for Cornell-owned devices; report personal devices yourself).