How to Waive Application Deposit Fees

Summary

Use the process below to remove the Pay Deposits button as well as update the application status to Accepted on the Apply site

Body

Use the process below to remove the Pay Deposits button as well as update the application status to Accepted on the Apply site  

Deposit Amounts

  • Applications will always reflect a Deposit Required after the applicant accepts a new positive outcome decision


  • In order to waive the Deposit Fee for an applicant
    • Make sure there are no values in any of the Deposit Amount fields (be sure to highlight the amount and click delete, do not enter 0)
    • It makes no difference whether the Deposit Transaction Number or Date fields are populated 


  • Update the Internal and External Statuses on the application to 'Accepted'


  • Enter a message to the applicant about why the fee is being waived in the Applicant Feedback field
    • This information will be visible to the applicant


  • Provide a more comprehensive reason about why the Deposit Fee was waived in the Deposit Notes 
    • This information will not be visible to the applicant


  • After these changes are made, have the applicant refresh their web page for the following changes to appear:
    • Application status will be updated to Accepted
    • Pay Deposit button will disappear
    • Message from Admissions will be visible 



Details

Details

Article ID: 9233
Created
Fri 9/11/26 2:43 PM
Modified
Fri 9/11/26 4:34 PM

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