Cornell-Peking MMH/MBA Test Plan 2025

User Action 

Expected Result 

Step 1: Create Applicant Account: 
1.1 Select Create an Account 
1.2 Enter First Name, Last Name, Email, and Password.  
1.3 Click Create an Account 

Applicant Experience: 
- The page loads to the Welcome screen. 
- Create an Account navigates to the form to enter user details. 
- Applicant account is created and applicant is redirected to the Welcome step of the MMH application. 
- Applicant received app create email for MMH program.  

Step 2: Review Application 
2.1 Review the Welcome text and note necessary updates. 
2.2 Navigate to Personal Information and enter information into all fields.   

2.3 Note any needed text/question changes. 
2.4 Populate all fields on the form and the square next to Work Experience is filled in when all required fields are populated. 

Applicant Experience: 
- Required fields are marked with * and must be populated before submission. 
- the little ‘I’ has help text giving context to expected entry. 
- The square next to Personal Information is not filled in when required fields are blank. 
- The square next to Personal Information is filled in when all required fields are populated. 

Step 3: Citizenship and Language 

3.1 Review the text and questions and note any needed changes. 

3.2 Certain fields display conditionally based on other questions.  Ensure that each option displays the expected questions for the following fields: 
    - Current Citizenship Status 
U.S. Citizen option – Hispanic and Ethnicity questions display. 
Permanent Resident option – Hispanic, Ethnicity, and Country/Region of Citizenship questions display. 
Non U.S. Citizen/Non-Permanent Resident – Current Visa Status, Country/Region of Citizenship, F1 Student Visa questions display. 
   - Is English your native language?  
Yes – no additional questions. 

No - TOEFL/IELTS question displays. 
3.3 Populate all fields on the form and the square next to Work Experience is filled in when all required fields are populated. 

Applicant Experience: 
- Required fields are marked with * and must be populated before submission. 
- the little ‘I’ has help text giving context to expected entry. 
- The square next to Personal Information is not filled in when required fields are blank. 
- The square next to Citizenship and Language is filled in when all required fields are populated. 
- Different fields display on the form if different options are selected for Current Citizenship Status and Is English your native language? fields.  
 

Step 4: Address Information 
4.1 Review the text at the top of the section. 
4.2 Click ‘+ Add New Entry’ to create a new address entry. 

4.3 Populate all fields and select ‘Preferred/Shipping Address’. 

4.4 If United States is selected as the Country/Region, the Province field will change to State picklist field, else the Province field will display. 
4.4 Populate all fields on the form and the square next to Work Experience is filled in when all required fields are populated. 

Applicant Experience: 
- Required fields are marked with * and must be populated before submission. 
- the little ‘I’ has help text giving context to expected entry. 
- The square next to Personal Information is not filled in when required fields are blank. 
- The square next to Address Information is filled in when all required fields are populated and an Address entry with ‘Preferred/Shipping Address’ is checked. 
 

Step 5: Background and Education 
5.1 Review the text at the top of the section. 
5.2 Certain fields display conditionally based on other questions.  Ensure that each option displays the expected questions for the following fields: 
   - GMAT/GRE Test Waiver 
Yes – Test Waiver Reason question displays. 
No – No additional questions display. 
   - Significant Other 
Yes – Significant other name and occupation question displays. 

No - No additional questions display. 
5.3 Populate all fields on the form and the square next to Work Experience is filled in when all required fields are populated. 

Applicant Experience: 
- Required fields are marked with * and must be populated before submission. 
- the little ‘I’ has help text giving context to expected entry. 
- The square next to Personal Information is not filled in when required fields are blank. 
- The square next to Background and Education is filled in when all required fields are populated. 

Step 6: Work Experience 
6.1 Review the text at the top of the section. 
6.2 Click ‘+ Add New Entry’ to create a new employment entry. 
6.3 Certain fields display conditionally based on other questions.  Ensure that each option displays the expected questions for the following fields: 
   -  Family Business Affiliation 
Yes – Company and relationship question displays. 
No – No additional questions display. 

6.4 Populate all fields on the form and the square next to Work Experience is filled in when all required fields are populated. 

Applicant Experience: 
- Required fields are marked with * and must be populated before submission. 
- the little ‘I’ has help text giving context to expected entry. 
- The square next to Personal Information is not filled in when required fields are blank. 
- The square next to Work Experience is filled in when all required fields are populated. 
 

Step 7: Professional Certifications 
7.1 Review the text at the top of the section. 
7.2 Click ‘+ Add New Entry’ to create a new certification entry. 
7.3 Certain fields display conditionally based on other questions.  Ensure that each option displays the expected questions for the following fields: 
   - Certification/License Type 
Other – specify the type question displays. 

CPA/CA/CFA/PMP – no additional questions. 
7.4 Populate all fields on the form and the square next to Work Experience is filled in when all required fields are populated. 

Applicant Experience: 
- Required fields are marked with * and must be populated before submission. 
- the little ‘I’ has help text giving context to expected entry. 
- The square next to Personal Information is not filled in when required fields are blank. 
- The square next to Work Experience is filled in when all required fields are populated. 
 

Step 8: Employment History 
8.1 Review the text at the top of the section. 
8.2 Click ‘+ Add New Entry’ to create a new employment entry. 
8.3 Certain fields display conditionally based on other questions.  Ensure that each option displays the expected questions for the following fields: 
   - Current Employer 
Unchecked – End Date appears 

Checked – End Date disappears, Current Position appears 
8.4 Populate all fields on the form and the square next to Work Experience is filled in when all required fields are populated. 

Applicant Experience: 
- Required fields are marked with * and must be populated before submission. 
- the little ‘I’ has help text giving context to expected entry. 
- The square next to Personal Information is not filled in when required fields are blank. 
- The square next to Work Experience is filled in when all required fields are populated. 
 

Step 9: Verify and Submit 
9.1 Review the Verify and Submit text 

9.2 Check the Start Completeness Check button.  
Success – green checkbox with Submit button. 

Not success – you will see a list of steps missing information. 
9.3 Click submit button.  You will be redirected to the Application Fee payment screen. 

Applicant Experience: 
- Required fields are marked with * and must be populated before submission. 
- the little ‘I’ has help text giving context to expected entry. 
- The square next to Personal Information is not filled in when required fields are blank. 
- The square next to Work Experience is filled in when all required fields are populated. 
 

User Action 

Expected Result 

Review Submitted Application 

10.1 Log in to Salesforce and navigate to the MMH Applications – Class of 2027 list view.  Look for the applications with ‘Submitted’ status. 

10.2 Review each Submitted application to ensure there are no Chinese characters, and ensure all documents and information is filled out completely. 

NOTE: the data must be complete prior to moving to a decision status to avoid issues with the PeopleSoft upload. 

Salesforce User: 
- The list has Submitted application records. 
- Remove any Chinese characters in the application, ensure the First Name and Last Name are correct. 
- All documents and fields are submitted and the application is complete. 

Publish Offer Letter 

11.1 Once you are ready to offer admission to the applicant, update the Internal Status field to ‘Offer’.   

11.2 Edit the Publish Now field to ‘Publish NOW’ value to create the decision letter and display the offer to the applicant.  The applicant will receive an email saying their decision is ready to view in their applicant portal. 

Salesforce User: 
- Targeted Decision Letter will populate with “Admissions Decision Cornell-Peking Offer”. 
- The decision letter will be created and attached to the application in the ‘Files’ section. 
- The Decision Email Sent will be checked, and the Decision Email Sent Date will be date/time stamped to when the decision letter was created. 
- The Publish Now Status will change to 1-Awaiting Decision Letter while the letter is being created and sent to the applicant. 
- Publish Now Status will change to 3-Published and the Publish Now field will become blank once the decision letter is created (30 seconds to 1 minute processing time). 
NOTE: You may need to refresh the screen to see the changes to the Publish Now and Publish Now Status fields. 
Applicant Experience: 
- The applicant will receive an email stating their decision is ready.  
- The applicant will see a View Decision button on the dashboard under their Cornell-Peking MMH/MBA application. 
- The applicant will be able to accept or decline the offer of admissions. 
- Applicant will also see an Application PDF button, which is a complete PDF of their application materials. 

User Action 

Expected Result 

Applicant Declines Offer 
12.1 Click View Decision. 
12.2 Click Decline Offer. 

12.3 Click Cancel, Return to Offer. 

12.4 Click Decline Offer. 

12.5 Click Confirm Decline. 

12.6 Click Submit and Return to Application. 

Salesforce User: 
- If the applicant declines the offer, the Internal Status becomes Not Entering and External Status is Closed. 
- Once the applicant declines the offer, the applicant cannot change their decision in the applicant portal. 
Applicant Experience: 
- If the applicant clicks the Decline Offer, the next screen has them confirm their Decline or Return to Offer.   

- If the applicant clicks the Cancel, Return to Offer button, they are returned to the offer page. 
- If the applicant clicks the Confirm Decline button, the application is closed.  The applicant is returned to the dashboard. 

Applicant Accepts Offer 
13.1 Click Accept Offer. 

13.2 Click Decline Offer. 
13.3 Click Cancel, Return to Offer. 

13.4 Click Continue to 1st Deposit. 

13.5 Click Cancel. 
 
Salesforce User: 

14.1 - Once the Flywire payment is confirmed, edit the Deposit Transaction Number 1 and Deposit Trans Date 1 on the application and change the Internal Status to Accepted.  Click save on the application record. 

Salesforce User: 
- If the applicant accepts the offer, the Internal Status becomes Deposit Required. 
- Once the applicant pays the deposit through Flywire, the Internal Status stays at Deposit required. 
NOTE: Flywire payments will not automatically be tracked in Salesforce. 
Applicant Experience: 
- If the applicant accepts the offer by clicking Accept Offer, they will be asked to confirm their acceptance, or return to decline offer. 
-  Clicking Decline Offer will take them to the screen to Confirm Decline (see step 12.4 above) or Cancel, Return to Offer (see step 13.1 above). 
- Continue to 1st Deposit, they will be required to pay a deposit through Flywire to confirm their attendance. 
- The applicant can choose to pay the deposit at a later date, the application will stay at Deposit Required. 
- Once the application is at Accepted status, the application is complete.  The Deposit information, decision, and application are viewable from the dashboard.