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How To Reset Printer Configuration
- Go to Windows --> Settings(gear icon) on the lower left corner of your screen

- Go to "Devices"
- Click on Printers and Scanners on the left side
- Click on any printers listed as "JCB-Print"(if needed) and choose "Remove Device"
- Go to the system tray in the lower right corner of your screen(near the date/time) and click the ^

- Right-click below icon

- Choose "Refresh Configurations"

- Repeat steps 1-3 and verify that correct printers have been added back to your machine
Cornell SC Johnson College of Business Helpdesk – itrequests@business.cornell.edu – 607-255-6300