How to Clear Auto-Complete Data for Distribution Lists

To make sure you are sending messages with the most current and updated Distribution List email address.

1. Clear your auto-complete data for that list. To do this:

• Open a new mail message
• On the “To…” line start typing the list name. For this example “Johnson All Faculty”
• Click the X to delete the old address information

2. Pull the fresh updated list membership from the Address Book. To do this:

• Click the “To… “ button.
• Under “Address Book” make sure “Global Address List” is selected
• Then use the box under “Search” to find and re-select “Johnson All Faculty”

Want to stop using Auto-complete or empty the list to start fresh?

• Empty Auto-Complete List
  • From the top menu bar on your Outlook client, Select “File” => “Options”
  • In the left pane select “Mail”. In the right pane scroll down to the “Send messages” pane.

Click the “Empty Auto-Complete List” button to start fresh

Click the check box next to “Use Auto-Complete List to suggest names…” to turn the feature off

Cornell SC Johnson College of Business Helpdesk – itrequests@business.cornell.edu – 607-255-6300