
Step 1: Use your browser to visit the Exchange Account Manager at https://eam.exchange.cornell.edu
Step 2: Log in with your NetID and Cornell Password
Step 3: Click the Manage Resource Accounts tab.
Step 4: Click Search for & Manage Accounts.

Step 5: Click My Accounts
Step 6: All accounts that you can manage will come up in a list under Search Results.

Step 7: Click on Manage to the left of the Account you are making changes to.
Step 8: Under Roles, you will see who has access on the EGA.

Step 9: To Add a person to this EGA add their NetID in the “Add new role NetID/Group….” box and hit return. Wait about 30 seconds that name should show up in the list:

Step 10: To Remove a person from this EGA simply hit the Remove button next to the name of the person you want to remove.
Step 11: To change permissions for the people that are in the group simply check the box for the permission you wish to grant or uncheck the box of the permission you want to remove. Here is a quick summary of what the permissions are:
- Owner - have the right to add, delete, or modify all roles except Sponsor and Requester
- Administrator - can add or delete any SendAs, Access and Recipient but cannot add or delete other Administrators or higher roles.
- Send As - this right enables you to send mail from the Resource account; the account's email address will appear as the From and Reply-to fields in outgoing messages
- Access - this right gives you full control over reading, filing, and deleting messages in the Resource account mailbox, and the ability to add, modify, and delete entries on the account's calendar.
- Recipient – they will receive, at their own email address, a copy of any mail sent to the Resource account, as if they were BCC'd on the original email.
For all the Resouce account terminology go to: http://www.it.cornell.edu/catc/cms/services/resource-accounts/howto/terminology.cfm
Cornell SC Johnson College of Business Helpdesk – itrequests@business.cornell.edu – 607-255-6300