Before you begin
- You only need these steps the first time you sign in to a Cornell-owned Windows computer while you are off campus. Your computer has not yet verified your credentials, so it needs to reach the Cornell network first. Later sign-ins do not require this.
- Cisco AnyConnect is already installed on your Cornell-owned computer and is available from the sign-in screen. You do not need to install anything.
- You have your NetID and NetID password.
- You know your home wireless network name and password.
- You have the device you use for Duo two-step login with you.
Steps
- At the sign-in screen, click the globe icon in the lower right corner, then connect to your home wireless network.
- In the lower right corner, click the icon that looks like two displays stacked on top of each other. Cisco AnyConnect opens.
- Click Connect.
- In the Username field, enter your NetID followed by
@JCB-VPN, for example abc123@JCB-VPN.
- In the Password field, enter your NetID password.
- In the field labelled DUO Passcode or Second Password, enter the Duo method you want to use:
push to receive a Duo notification on your phone
- Click OK, then complete the Duo two-step login prompt on your device.
- Sign in to your computer with your NetID and password.
Troubleshooting
Before you report a problem, try these quick checks:
- Check your wireless connection first: confirm you are connected to your home wireless network before you open Cisco AnyConnect. The VPN cannot connect without internet access.
- Your username is not accepted: confirm you entered your NetID followed by
@JCB-VPN. Your NetID on its own, or your full email address, does not work here.
- No Duo prompt arrives: confirm you entered
push in the DUO Passcode or Second Password field, and that your phone has a signal. Then click Connect and try again.
Still need help? Contact the Cornell SC Johnson College of Business Helpdesk at itrequests@business.cornell.edu.