How to Add or Remove Members of a Distribution List

Overview

If you manage a JCB distribution list, use the One Identity Active Roles web tool to add or remove members.

Before you begin

  • You must be the list's designated list manager.
  • Connect to the JCB VPN first. If you are not connected, the page will show an error and you won't be able to update your list. See How to Connect to the JCB VPN.
  • Have the name of your list ready.

Steps: Open your list

  1. In any web browser, go to https://manage.ad.cornell.edu/ADAdmin/.
  2. When prompted for credentials, enter your user name as Cornell\ followed by your NetID (for example, Cornell\abc123). The full string is required, not just your NetID. Enter your NetID password, then click OK.
  3. On the One Identity | Active Roles home page, type the name of your list in the search box at the top of the page.
  4. In the results, check the box next to your list.
  5. In the far-right pane, click Members. The member page for your list opens.

Steps: Add a member

  1. Click Add….
  2. Type the person's display name (as it appears in the Outlook address book) or their NetID, then click the magnifying glass icon.
  3. Check the box next to the person. They appear in the box at the bottom of the Select Object window.
  4. Click OK to add them to the list.

Steps: Remove a member

  1. Check the box next to the person you want to remove. The Remove button becomes available.
  2. Click Remove.
  3. When asked "Are you sure…", click Yes.

Optional: Show display names in the member list

  1. Click the menu icon (☰) near the top left of the member list, next to Filter.
  2. Select Choose columns….
  3. Use the blue arrows in the center to move Display Name and Name from Hidden columns to Displayed columns. Use the blue arrows on the right to change their order.
  4. Click OK to return to the member list.

Expected result

The person is added to or removed from your list. Changes can take 2–4 hours to take effect.

Troubleshooting

  • The page shows an error: make sure you are connected to the JCB VPN, then try again.
  • Your sign-in is rejected: enter your user name as Cornell\ followed by your NetID, not your NetID alone.
  • A change hasn't taken effect yet: allow 2–4 hours.
  • You can't find your list, or Add/Remove isn't available: you may not be set up as the list manager. Contact the Helpdesk.

Related articles

Still need help? Contact the Cornell SC Johnson College of Business Helpdesk at itrequests@business.cornell.edu.

[edited via Jane by kdf52 on 2026-09-29 18:47 UTC]

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